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SEEK's Privacy Statement
- SEEK’s commitment to maintaining your privacy
SEEK’s Privacy Statement has been created because we value our users
and recognise their right to keep personal information private. This statement
discloses our information gathering and dissemination practices for all sites
managed by SEEK.
- Collecting information on SEEK visitors
SEEK collects information on our site visitors collectively including which
sections of the site are most frequently visited, how often and for how long.
This data is always used as aggregated, non-personal information. SEEK utilises
this information to improve and enhance our services by monitoring the areas
on the site which are most popular to you. This aggregated information may
be shared with SEEK partners to provide them with an overview of how SEEK
visitors use the site. This is done for the purposes of providing you with
the best online career management services.
IP Addresses
SEEK’s web servers gather your IP address to assist with the diagnosis
of problems or support issues with our services. Again, information is gathered
in aggregate only and cannot be traced to an individual user.
Cookies & Applets
SEEK utilises cookies to provide you with a better user experience. These
cookies and applets allow you to utilise specific services such as Job Mail
(an alert service which provides you with emails specific to your requirements)
and Application Tracker (a monitoring service to manage your job applications
submitted via SEEK).
Users who do not wish to receive cookies can instruct their web browsers to
refuse them. However, doing so will prevent access to some areas of the site
and limit your use of some of the SEEK services.
Third Party Measurement
In order to better understand our users, SEEK utilises a third party measurement
company to assess site traffic. Tracking code is used to collect the following
information on the usage of the SEEK site:
- The number of page views (or page impressions) that occur on SEEK;
- The number of unique visitors to SEEK;
- How long these unique visitors (on average) spend on SEEK when they
do visit; and
- Common entry and exit points into SEEK.
This aggregate, non-personal information is collated and provided to SEEK
to assist in analysing the usage of the site. This data is also accessible
by media organisations and research companies, for the purpose of conducting
industry comparisons with other Internet websites.
Competitions/Promotions
In the instance of SEEK running a promotion/competition, the personal details
you provide in your entry form, will only be passed on to a third party site
given your permission.
- Collecting information on SEEK Registered ‘My Account’ Members
As part of registering with SEEK, we collect personal information about you
in order for you to take full advantage of SEEK’s services. To do this
it may be necessary for you to provide additional information to SEEK as detailed
below.
Registration
Registration is completely optional. However, registration for ‘My Account’
services allows you to take advantage of more of the tools and resources that
assist you in finding a job. Registration includes submitting your email address.
You may access this information at any time by clicking ‘My Details’
on ‘My Account’.
Job Mail
Job Mail is an optional service. SEEK requests that you provide information
relating to your employment preferences as well as your email address so that
we may notify you via email of jobs specific to your needs. Users can modify
or delete their Job Mail profiles at any time by going to the ‘My Account’
area of the site.
Resumes
As part of the online job service, SEEK provides registered members with the
option of creating a resume to use for application. You may also choose to
allow SEEK clients to view your resume. SEEK provides the following privacy
options:
Private SEEK Resumes
SEEK provides the option of creating a resume and making it ‘Private’.
This means that your resume will not be made available to employers and recruiters
and can be used solely for making job applications on SEEK.
All information provided when creating these resumes including name, address,
email address, telephone numbers, employment and educational history are retained
solely for the purposes of facilitating your job seeking efforts.
Users can modify or delete their resume at any time by going to the ‘My
Account’ area of the site.
Public & Anonymous SEEK Resumes
SEEK provides the option of making your online resume ‘Public’ or
‘Anonymous’. Selecting one of these options means your resume will
be available for viewing by employers and recruiters who pay to access SEEK’s
resume database. Though all efforts are taken so that access is given only
to those who have requested it via SEEK, we cannot guarantee that other parties
will not without our consent gain access to this database.
SEEK resumes give you the option of also providing sensitive information relating
to professional associations and memberships, however it is not mandatory
to complete this in order to use SEEK services. By providing these details
in your resume, you are consenting to have this information passed onto advertisers
via any applications made.
You may change the privacy settings for your resume at any time, as well as
being able to delete your resume completely from our database. This is done
via your My Account account.
Online Applications
Making an online application to a job advertisement on SEEK is a free and
optional service that does not require registration. Job applications require
you to complete mandatory fields (first name, last name, phone and email)
so that the advertiser can identify and contact you. Your application, including
attachments and cover letters, are forwarded directly on to the third party
advertiser. This information is not retained by SEEK
By applying to a position advertised on SEEK you are requesting that SEEK
pass the information to the Advertiser as a part of your application.
Additionally, you have the right to request your personal information direct
from Advertisers on SEEK.
- Email communications from SEEK
SEEK also provides you with selected information about job seeking and career-related
topics in our email newsletter SEEK News Update. This free service is sent
to registered users and provides the option of opting out of receiving these
by changing your preferences in ‘My Account’. SEEK may also make you
aware of additional products and services which form part of your relationship
with SEEK.
- Storage & Security of Personal Information
SEEK takes all reasonable steps to ensure the security of our system. SEEK
allows you to access your information at any time to keep it accurate and
up to date. Any information which we hold for you is stored on secure servers
that are protected in controlled facilities.
In addition, our employees and the contractors who provide services related
to our information systems are obliged to respect the confidentiality of any
personal information held by SEEK. However, SEEK will not be held responsible
for events arising from unauthorised access of your personal information.
You can also play an important role in keeping your personal information secure,
by maintaining the confidentiality of any password and accounts used on the
SEEK site. Please notify us immediately at userhelp@seek.com.au
if there is any unauthorised use of your account by any other Internet user
or any other breach of security.
- Access to Your Information
As indicated in point 2, unless you become a registered ‘My Account’
user, SEEK does not collect information that identifies you personally. If
however, you become a SEEK registered user, you are able to change and update
your registered profile at any time. Should you require assistance with updating
your account or removing your details from the site, this can be requested
by forwarding an email to: userhelp@seek.com.au.
You can also request your personal information directly from Advertisers who
you have applied to on the site.
- SEEK Partners & Advertisers
SEEK provides links and passes online application to third party sites. The
use of your information by these third party sites is not within the control
of SEEK and we cannot accept responsibility for the conduct of these companies.
Advertisers who place job ads on SEEK are asked to comply with Australian
federal privacy policy with regard to their own information handling practices.
You may also directly contact advertisers to request access to any personal
information that you have sent asd part of an application.
- Feedback
SEEK welcomes ideas and feedback about all aspects of the site. SEEK stores
feedback that users send to us. This feedback will be used to administer and
refine the service and may be shared with SEEK partners either in aggregate
form or with specific identifying characteristics removed.
- Privacy & Site Changes
From time to time, SEEK may review and update its privacy statement. Revised
versions will be updated on the website.
- Contact Us
If you have any questions about this privacy statement, the practices of this
site, or your dealings with SEEK, you can contact us in the following ways:
| Email |
userhelp@seek.com.au |
| Telephone: |
+61 03 9510 7200 |
| Post |
User Help Desk
SEEK Limited
Level 6, 541 St Kilda Road
Melbourne VIC 3004
Australia |
- More Information About Privacy
For more information about privacy issues in Australia and protecting your
privacy, visit the Australian
Federal Privacy Commissioner's website.
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