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Customer Support Officer

Play a key public-facing role in business operations by providing support to customers.

What's it like to be

What can I earn as a Customer Support Officer?

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Source: SEEK job ads. Salaries include superannuation.

Explore related qualifications

SEEK users who have worked as a Customer Support Officer have studied these qualifications.

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Certificate III in Business

With this certificate you will gain the skills needed for entry level roles across a range of industry sectors.

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Certificate III in Business provider logo
Certificate III in Business provider logo
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Certificate III in Customer Engagement

This qualification provides you with the skills and knowledge to prepare for customer service roles.

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Certificate III in Customer Engagement provider logo
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Source: SEEK job ads and SEEK Profile data

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How do Customer Support Officers rate their role?

Latest reviews from 28 Customer Support Officers surveyed on SEEK

Work-life balance
4.1
Job satisfaction
3.9
Career progression opportunities
3.7
Job security
3.9
Pay / Salary
3.4
Variety of work
3.7

Latest reviews

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Positive
Negative
Oct 2018
Mental health is a favourable position for the right person.
Reviewer's Qualification
Higher School Certificate
Experience
1 – 4 years
Organisation size
Large (200+ employees)
Specialisation
Mental health support worker
The good things
I get a multitude of opportunities to work with amazing and unique people on an every day basis. Within my role I am fortunate to work in diverse environments and am privileged to partake in ongoing t...
The challenges
There are challenges in every career. In Mental health support one needs to be flexible, approachable and open to new ideas that don't always fit in with my moral compass. Taking on board and remember...
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May 2021
Customer service is rewarding but also can be stressful but the satisfaction of helping people is rewarding
Reviewer's Qualification
Completed High School (Year 12)
Experience
10+ years
Organisation size
Large (200+ employees)
Specialisation
Law
The good things
Multitasking, training and job satisfaction Diversity and learning multitude of skills applicable to the workforce and life
The challenges
To think quick problem solving and ability to stay calm and focused in a fast pace environment Also problem management
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Source: SEEK Role Reviews

What are the job opportunities for Customer Support Officers?

Find out how the job market is trending

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Job opportunities

Customer Support Officer jobs on SEEK
1,429
Jobs on SEEK right now
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