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Food and Beverage Attendant

Provide excellent customer service in the hospitality industry.

What's it like to be a Food and Beverage Attendant?

Food and Beverage (F&B) Attendants work within the hospitality industry; usually in restaurants, bars, cafes and hotels. Excellent customer service is the hallmark of a successful Food and Beverage Attendant.

Food and Beverage Attendant

Tasks and duties

  • Greeting customers in a confident and professional way before taking their orders, serving items and cleaning away used crockery, cutlery and glasses.
  • Understanding all food and beverage items on the menu and be able to explain particular products to customers and offer personalised recommendations.
  • Collecting payment and operating the point of sale system.
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Food and Beverage Attendants may also be responsible for opening and closing the venue or outlet and taking reservations according to the venue’s procedures.

Friendly, energetic and courteous people are well suited to becoming Food and Beverage Attendants. Hours for Food and Beverage Attendants may vary, and individuals should be willing to work rotating rosters including holidays and weekends.

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Source: SEEK job ads

How to become a Food and Beverage Attendant


SEEK Learning
Formal qualifications aren’t necessary to work as a Food and Beverage Attendant, although it is likely that you will need a current Responsible Service of Alcohol (RSA) Certificate.

  1. Gain work experience in the field and gain an RSA certificate.
  2. Investigate formalised hospitality pathways, such as a Certificate III in Hospitality (SIT30616) or Certificate III in Catering Operations (SIT30916).
  3. There are many opportunities for Food and Beverage Attendants who wish to further their hospitality career, such as becoming a Restaurant Manager or Food and Beverage Manager. This is usually attained by on-the-job experience and/or additional qualifications such as a Diploma of Hospitality Management (SIT50416).

Explore Food and Beverage Attendant qualifications

View courses to get qualified to work as a Food and Beverage Attendant, including full time and part time options.

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Certificate III in Hospitality

This certificate prepares you for a career in the hospitality industry and for roles in restaurants, hotels and cafes.
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Certificate III in Hospitality provider logo
Certificate III in Hospitality provider logo
Certificate III in Hospitality provider logo
Certificate III in Hospitality provider logo

Certificate III in Catering Operations

In this qualification you will learn to prepare food items using cookery skills and knowledge of kitchen operations.

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Certificate III in Catering Operations provider logo
Certificate III in Catering Operations provider logo
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Skills and experience employers are looking for

Hi there, have any of these? Add your skills directly to your SEEK Profile.

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Source: SEEK job ads and SEEK Profile data

How do Food and Beverage Attendants rate their role?

Latest reviews from 6 Food and Beverage Attendants surveyed on SEEK

Work-life balance
3.5
Job satisfaction
2.7
Career progression opportunities
2.7
Job security
3.3
Pay / Salary
3.8
Variety of work
2.5

Latest reviews

All
Positive
Negative
Dec 2019
Demanding and draining with horrible work life balance.
Reviewer's Qualification
Certificate III in Hospitality
Experience
5 – 9 years
Organisation size
Large (200+ employees)
Specialisation
Food and beverage attendant
The good things
Free meal at work saves me time and money cooking. Pay is better then other hospitality jobs I have had. Good for people who are social (not me). Get to pick shifts good for students or if you have an...
The challenges
Shift work is horrible. I hate the job. Working at many different venues is confusing and can make you feel like just another number filling in for full timer. No one cares about you. Don’t know when ...
Read more
Nov 2018
You need a specific passion to work in food and beverage
Reviewer's Qualification
Bachelor of Business
Experience
1 – 4 years
Organisation size
Large (200+ employees)
Specialisation
Hospitality
The good things
The ability to work flexibly, have a flexible roster. Great pay (depending on which company you work for). The opportunity to see different events and people.
The challenges
Often hospitality is based on favouritism over skill, meaning it's difficult to move up. The role is not really changing - doing the same thing over and over again
Read more
Nov 2018
Food and Beverage attendant: good job for students, but not suited to everyone
Reviewer's Qualification
International Baccalaureate (Diploma Programme)
Experience
1 – 4 years
Organisation size
Large (200+ employees)
The good things
As a food and beverage attendant, you get to meet many lovely people that often make work shifts more enjoyable, as they often have something funny or interesting to say, and those interactions always...
The challenges
While there are many lovely people that you may meet on the job, from time to time you will encounter customers that may be difficult or blatantly rude (I have found this to be more prevalent in the h...
Read more
Nov 2018
It’s physically tiring but a good option while studying
Reviewer's Qualification
Master of Engineering Management
Experience
1 – 4 years
Organisation size
Medium (20-199 employees)
Specialisation
Operation
The good things
You can work as per your own schedule if you’re working casually. It’s a good way to earn while studying. It’s gives you an opportunity to work in a fun and happy environment
The challenges
It can get very tiring. You have stand and walk for long hours. You’ll have to work till late at night.
Read more
Nov 2018
The best hospitality job in Australia.
Reviewer's Qualification
Certificate III in Commercial Cookery
Experience
1 – 4 years
Organisation size
Large (200+ employees)
Specialisation
Food and beverage
The good things
Plenty of opportunities for career progression. Job security is great. Best hospitality job I've ever had.
The challenges
Networking and forming good relationships will help you immensely.
Read more
Nov 2018
Executive Lounge
Reviewer's Qualification
Bachelor of Arts
Experience
1 – 4 years
Organisation size
Large (200+ employees)
Specialisation
Flight Attendant
The good things
It is award wining executive club where you can expect VIPs and celebrities. You are expected to have a sense of prioritising things and personalising the guest experience. The starting and fininshin...
The challenges
It is a team work operation. You have to be a good team player
Read more
info
Source: SEEK Role Reviews

Working hours for Food and Beverage Attendants

Overtime
Weekends
Shift work
Late nights
Often
Sometimes
Never
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Source: SEEK Role Reviews from 6 Food and Beverage Attendants

What are the job opportunities for Food and Beverage Attendants?

Find out how the job market is trending

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Job opportunities

Food and Beverage Attendant jobs on SEEK
Source: SEEK

Projected job growth

National increase over next 5 years
12.2%
2019
2024
Source: LMIP. Hospitality Workers

Latest Food and Beverage Attendant jobs on SEEK

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info
Source: SEEK job ads
info
Source: SEEK job ads and SEEK Profile data