What's it like to be a Food and Beverage Attendant?
Food and Beverage (F&B) Attendants work within the hospitality industry; usually in restaurants, bars, cafes and hotels. Excellent customer service is the hallmark of a successful Food and Beverage Attendant.
Tasks and duties
- Greeting customers in a confident and professional way before taking their orders, serving items and cleaning away used crockery, cutlery and glasses.
- Understanding all food and beverage items on the menu and be able to explain particular products to customers and offer personalised recommendations.
- Collecting payment and operating the point of sale system.
Food and Beverage Attendants may also be responsible for opening and closing the venue or outlet and taking reservations according to the venue’s procedures.
Friendly, energetic and courteous people are well suited to becoming Food and Beverage Attendants. Hours for Food and Beverage Attendants may vary, and individuals should be willing to work rotating rosters including holidays and weekends.
What can I earn as a Food and Beverage Attendant?
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How to become a Food and Beverage Attendant
- Gain work experience in the field and gain an RSA certificate.
- Investigate formalised hospitality pathways, such as a Certificate III in Hospitality (SIT30616) or Certificate III in Catering Operations (SIT30916).
- There are many opportunities for Food and Beverage Attendants who wish to further their hospitality career, such as becoming a Restaurant Manager or Food and Beverage Manager. This is usually attained by on-the-job experience and/or additional qualifications such as a Diploma of Hospitality Management (SIT50416).
Explore Food and Beverage Attendant qualifications
View courses to get qualified to work as a Food and Beverage Attendant, including full time and part time options.
In this qualification you will learn to prepare food items using cookery skills and knowledge of kitchen operations.