What's it like to be a Hotel Manager?
A Hotel Manager is responsible for supervising and controlling the operations of hotels and motels.
Tasks and duties
- Hotel Managers will typically have several years relevant experience in addition to a qualification in hospitality. A combination of a formal qualification together with on-the-job training is usually required to become a Hotel Manager.
- Set, manage and maintain budgets and financial plans in order to achieve sales and profit targets.
- Employ, train and liaise with staff in order to address and deal with customer complaints, and to ensure events and conventions run smoothly.
Hotel Managers are responsible for the day-to-day operations of a hotel and its staff. This means they are often in charge of the financial management of hotel services.
Hotel Managers must have excellent customer service and problem solving skills. It is common for hotel managers to work in the evenings, on weekends and on public holidays.
What can I earn as a Hotel Manager?
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How to become a Hotel Manager
- Ensure you have experience in addition to a qualification in hospitality management. This may be a Diploma of Hospitality Management (SIT50416) or an Advanced Diploma of Hospitality Management (SIT60316).
- Work your way up to become a Hotel Manager. Employers generally view a degree-level qualification in management, such as a Bachelor of Business (Hotel Management) or a Bachelor of Hospitality Management very favourably.
- Hotel Managers with experience can move up to become an operations director or guest services director.
Explore hospitality management qualifications
Find a course in hospitality management that suits your needs. Full time and part time options available.
This qualification prepares you to work in senior management positions across any hospitality sector.