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Hotel Manager

Take responsibility for the day-to-day operations of a hotel and hotel staff.

What's it like to be a Hotel Manager?

A Hotel Manager is responsible for supervising and controlling the operations of hotels and motels.

Hotel Manager

Tasks and duties

  • Hotel Managers will typically have several years relevant experience in addition to a qualification in hospitality. A combination of a formal qualification together with on-the-job training is usually required to become a Hotel Manager.
  • Set, manage and maintain budgets and financial plans in order to achieve sales and profit targets.
  • Employ, train and liaise with staff in order to address and deal with customer complaints, and to ensure events and conventions run smoothly.
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Hotel Managers are responsible for the day-to-day operations of a hotel and its staff. This means they are often in charge of the financial management of hotel services.

Hotel Managers must have excellent customer service and problem solving skills. It is common for hotel managers to work in the evenings, on weekends and on public holidays.

What can I earn as a Hotel Manager?

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NSW
VIC
WA
QLD
TAS
SA
NT
ACT
The most common annual salary in AUS for a Hotel Manager is between $65k and $75k

Close salary comparison
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Source: SEEK job ads. Salaries include superannuation.

How to become a Hotel Manager


SEEK Learning
Hotel Managers will typically have several years relevant experience in addition to a qualification in hospitality. A combination of a formal qualification together with on-the-job training is usually required to become a Hotel Manager.

  1. Ensure you have experience in addition to a qualification in hospitality management. This may be a Diploma of Hospitality Management (SIT50416) or an Advanced Diploma of Hospitality Management (SIT60316).
  2. Work your way up to become a Hotel Manager. Employers generally view a degree-level qualification in management, such as a Bachelor of Business (Hotel Management) or a Bachelor of Hospitality Management very favourably.
  3. Hotel Managers with experience can move up to become an operations director or guest services director.

Explore related qualifications

SEEK users who have worked as a Hotel Manager have studied these qualifications.

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Diploma of Hospitality Management

This diploma provides you with the skills and knowledge needed to work in management positions within the hospitality industry.
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Diploma of Hospitality Management provider logo
Diploma of Hospitality Management provider logo
Diploma of Hospitality Management provider logo
Diploma of Hospitality Management provider logo

Advanced Diploma of Hospitality Management

This qualification prepares you to work in senior management positions across any hospitality sector.

Compare institutions
Advanced Diploma of Hospitality Management provider logo
Advanced Diploma of Hospitality Management provider logo
Advanced Diploma of Hospitality Management provider logo
Advanced Diploma of Hospitality Management provider logo

Bachelor of Hospitality Management

This qualification provides you with skills in key areas of management specific to the hospitality industry.
Compare institutions
Bachelor of Hospitality Management provider logo
Bachelor of Hospitality Management provider logo
Bachelor of Hospitality Management provider logo
Bachelor of Hospitality Management provider logo
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Source: SEEK job ads and SEEK Profile data

Upskill with an online short course

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How do Hotel Managers rate their role?

Latest reviews from 18 Hotel Managers surveyed on SEEK

Work-life balance
3.3
Job satisfaction
4.2
Career progression opportunities
4.1
Job security
4.4
Pay / Salary
4.2
Variety of work
4.2

Latest reviews

All
Positive
Negative
Oct 2018
Hospitality is hard work but is makes me happy when my guest has a memorable experiences
Reviewer's Qualification
Master of International Hotel Management
Experience
1 – 4 years
Organisation size
Medium (20-199 employees)
Specialisation
Property Leadership
The good things
The role of Hotel Manager exposes us to understand the business of hospitality, service excellence and above all making others feel special by providing memorable experiences and guest for life!
The challenges
Time management and meeting deadline is very critical as well people management is an art it’s self so one has mastered it though active listening
Read more
Oct 2018
Being a Hotel Manager is a big responsibility but gives an opportunity to serve people
Reviewer's Qualification
Bachelor of Commerce
Experience
10+ years
Organisation size
Large (200+ employees)
Specialisation
Operations and Financial Accounting
The good things
Bringing smiles to guests Involves decision making Flexible hours Good remuneration and benefits Sharing your experience with the young team
The challenges
Dealing with guest complaints Have to be available mostly in case of emergencies Responsible for all aspects including bottom line.
Read more
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Source: SEEK Role Reviews

Working hours for Hotel Managers

Overtime
Weekends
Shift work
Late nights
Often
Sometimes
Never
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Source: SEEK Role Reviews from 18 Hotel Managers

What are the job opportunities for Hotel Managers?

Find out how the job market is trending

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NSW
VIC
WA
QLD
TAS
SA
NT
ACT

Job opportunities

Hotel Manager jobs on SEEK
2,369
Jobs on SEEK right now
Source: SEEK

Projected job growthAlert

National increase over next 5 years *
3.1%
2019
2024
Source: LMIP. Hotel and Motel Managers

Latest Hotel Manager jobs on SEEK

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Source: SEEK job ads

Browse related careers by interest

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Source: SEEK job ads and SEEK Profile data