What's it like to be a Sales Assistant?
Sales Assistants work in shops, stores and wholesale establishments. They greet and help customers identify their needs in order to purchase goods and services to meet those needs. Sales Assistants are ambassadors for a particular store, establishment or product. They provide customers with an informative and helpful shopping experience, and may also assist with ongoing management of supplies, by participating in stocktakes and taking inventories.
Tasks and duties
- Understanding the range of goods and services that the store, shop or establishment offers, and providing customers with advice on product choice, price, recommendations product use and care.
- Confidently and competently accepting different payment methods for goods and services.
- Stacking and restocking goods, displaying items, wrapping and packing goods sold.
Individuals who are excellent communicators with strong attention to detail make ideal Sales Assistants.
What can I earn as a Sales Assistant?
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How to become a Sales Assistant
- Gain work experience in the field, and undertake a qualification in retail services, such as a Certificate II in Retail Services (SIR20216). You may be required to obtain a police check before you begin work.
- To extend your career within sales, it’s possible to work your way up the ladder and apply for in-store promotions to more senior roles, such as Retail Store Manager.