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Community Support Worker

Community Support Worker

A rewarding career providing personal, social, physical and emotional support to clients such as the disabled, poor and elderly.

What's it like to be a Community Support Worker?

Community Support Workers provide care and support to clients so they can become more independent in their everyday lives. They help clients in various ways, such as assisting with personal care including grooming and feeding, household chores such as cooking and cleaning, and arranging transportation and recreational activities.

Tasks and duties

  • Assessing the needs of clients and the nature and extent of their difficulties.
  • Planning, developing and implementing support programs.
  • Monitoring and reporting on the progress of clients.
  • Referring clients to agencies that can provide additional help.
  • Providing personal care assistance such as dressing, bathing and going to the toilet.
  • Assisting with domestic activities such as washing and vacuuming.
  • Preparing meals and assisting with eating meals.
  • Interacting with clients and encouraging and arranging various activities to help stimulate them physically and emotionally.
In some cases, Community Support Workers advocate on behalf of clients so they know their rights in situations where they may be experiencing inequality, injustice or discrimination.

What can I earn as a Community Support Worker?

The most common salary  for a Community Support Worker is between $55k and $65k
Source: SEEK job ads and SEEK Profile data

How to become a Community Support Worker

SEEK Learning
There are many study options available to aspiring Community Support Workers, with courses ranging from certificate to masters level.
  1. Complete a Diploma in Community Services (Case Management) (CHC5215). The Diploma course should include 400 hours of supervised fieldwork placements. Alternatively, complete a bachelor degree, such as the Bachelor of Human Services and the Bachelor of Community and Human Services.
  2. Get work experience in a vocational placement.

Explore community support worker qualifications

Browse diploma and bachelor courses focusing on specific areas within community services.

Duration 2 days - 4 yrs
29 institutions offering this qualification
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Duration 3 yrs - 7 yrs
5 institutions offering this qualification
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Duration 3 yrs
1 institutions offering this qualification
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Source: SEEK job ads and SEEK Profile data

What skills are employers looking for?

Employers want:

  • Working with children check
  • Integrity
  • Background check
  • Self motivation
  • Australian car licence

Shortlisted applicants:

  • Interpersonal skills
  • Team work
  • First aid certification
  • Ms office proficiency
  • Adaptability
Source: SEEK job ads and SEEK Profile data

How do Community Support Workers rate their role?

Latest reviews from 57 Community Support Workers surveyed on SEEK

Latest reviews

4 out of 5Nov 2018
Reviewer's Qualification
Higher School Certificate
Experience
1 – 4 years
Organisation size
Large (200+ employees)
Specialisation
disability
The good things
The people that you worked with are full of surprises. You learn to appreciate life more, the clients make you realized how lucky you are to be born healthy and able body. You get satisfaction and a...
The challenges
It's not a job for someone who looking for a full time job. You must be patience and remind yourself that your client are born different and they need extra attention and care. some days it can also b...
4 out of 5Nov 2018
Reviewer's Qualification
Certificate IV in Training and Assessment
Experience
5 – 9 years
Organisation size
Large (200+ employees)
Specialisation
community support worker
The good things
Support worker is about supporting and empowering the individuals to live normal lives. It great watching a client grow, learn and progress and very rewarding career
The challenges
Some challenges can be personality clashes and behaviour. Challenging but it helps keep me engages as well as wanting to better my skills. Another issue would be work times as there are a lot of slee...
5 out of 5Nov 2018
Reviewer's Qualification
Certificate III in Aged Care
Experience
10+ years
Organisation size
Large (200+ employees)
The good things
The people (clients) they have a whealth of knowledge that I can tap into and learn from . Being able to assist clients to stay in there home as long as possible..
The challenges
Your work places changes from client to client so we must be very vigilant in assess a situation.
5 out of 5Nov 2018
Reviewer's Qualification
Certificate IV in Training and Assessment
Experience
1 – 4 years
Organisation size
Medium (20-199 employees)
Specialisation
Community Care Worker
The good things
Great diversity in job role. You can work with people of all ages for many different reasons. You build incredible relationships with the people you assist.
The challenges
You need to be good at problem solving and having great initiative to solve situations.
2 out of 5Nov 2018
Reviewer's Qualification
Certificate III in Aged Care
Experience
10+ years
Organisation size
Large (200+ employees)
Specialisation
Personal Care Assistant
The good things
Meeting and assisting people with day to day tasks that include personal care, homecare, transportation, appointments, shopping and social activities. Pleasant relationships that are formed and knowin...
The challenges
Random hours and often scarcity of work, last minute notice of added shifts, short shifts per day, low income, to some extent treated as if on call. Often viewed by clients as being a cleaner only. Us...
5 out of 5Nov 2018
Reviewer's Qualification
Certificate III in Aged Care
Experience
5 – 9 years
Organisation size
Large (200+ employees)
Specialisation
Personal Carer
The good things
It's a wonderful job to support people in need. To encourage the aged to be independent and do things on their own and know when to offer assistance if needed. To maintain their health and well-being ...
The challenges
The role can be a challenging role, but it is always so rewarding to a community support worker, after all we take the activities and hobbies that we love and we share that love with others. It takes ...
5 out of 5Nov 2018
Reviewer's Qualification
Bachelor of Psychology
Experience
Less than a year
Organisation size
Large (200+ employees)
The good things
I was a great experience although my position was casual. So I did have a stable salary and shift.
The challenges
The closest as carer could create some blurry boundaries.
5 out of 5Nov 2018
Reviewer's Qualification
Bachelor of Arts
Experience
1 – 4 years
Organisation size
Medium (20-199 employees)
The good things
You learn a lot of practical skills as a health care professional. The job is satisfying because you are helping someone in need. The elderly are generally very nice to you and very kind.
The challenges
Sometimes you may require to perform a variety of tasks in a single hour shift. It’s important to move fast and communicate with the client upfront so both parties know what to expect at the end of th...
5 out of 5Nov 2018
Reviewer's Qualification
Certificate IV in Business Administration
Experience
5 – 9 years
Organisation size
Small (1-19 employees)
Specialisation
No Interest Loan Scheme
The good things
The best part of my role is being able to help people change their lives for the better. I get a lot of satisfaction knowing that I have helped someone get their electricity reconnected, or providing ...
The challenges
It's challenging when you get clients who refuse to help themselves. They might be being bullied at work, but it feels too hard to fix. Even people who won't do their tax return because they think it ...
4 out of 5Nov 2018
Reviewer's Qualification
Certificate II in Community Services Work
Experience
10+ years
Organisation size
Medium (20-199 employees)
The good things
helping people,giving support , netting working with other services, knowing you have helped someone
The challenges
learning a lot of new skills, working out how to help someone and what they need as everyones needs different things, listening to people stories, understanding and having empathy
Source: SEEK Role Reviews

What are the job opportunities for Community Support Workers?

Find out how the job market is trending

Job opportunities

Community Support Worker jobs on SEEK
Source: SEEK

Projected job growth

National increase over next 5 years
8%
2018
2023
Source: LMIP. Social Workers
Latest Community Support Worker jobs on SEEK
Southcare Inc
Perth > CBD, Inner & Western Suburbs
Southcare is now looking for experienced, flexible Community Support Workers with hearts of gold to provide care to our ageing customers.
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Bower Healthcare
Sydney > CBD, Inner West & Eastern Suburbs
Experienced support workers required on a part-time or permanent basis for work around Sydney
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THE JUNCTION WORKS LTD
Sydney > South West & M5 Corridor
Are you a passionate about supporting people with a disability? Are you looking for a role that offers flexibility and career growth?
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MercyCare
Perth > CBD, Inner & Western Suburbs
MercyCare is searching for Support Workers to provide support within our clients' homes to encourage independence and connections with others.
Source: SEEK job ads and SEEK Profile data

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Source: SEEK job ads and SEEK Profile data

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