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Mental Health Support Worker

Mental Health Support Worker

A rewarding career working with clients to resolve psychological issues and improve their quality of life.

What's it like to be a Mental Health Support Worker?

Mental Health Support Workers are qualified social workers and nurses who specialise in helping those with a range of mental health problems such as anxiety, depression or post-traumatic stress disorder.

Tasks and duties

  • Assessing client needs.
  • Monitoring client progress.
  • Delivering counselling (to individuals or groups).
  • Liaising with other community groups and social services.
  • Referring clients to other support groups and social services.
  • Contributing to developing new services and mental health programs.
  • Maintaining client records.
Mental Health Support Workers deliver counselling and refer patients to other social services programs.

What can I earn as a Mental Health Support Worker?

The most common salary  for a Mental Health Support Worker is between $50k and $60k
Source: SEEK job ads and SEEK Profile data

How to become a Mental Health Support Worker

SEEK Learning
Mental Health Support Workers in Australia must complete either a bachelor degree in nursing or a bachelor degree in social work. They also need to complete work experience and additional study that focuses on mental health.
  1. Social Workers should apply to the professional representative body of social workers in Australia, the Australian Association of Social Workers, while nurses must apply to register with the Nursing and Midwifery Board of Australia.
  2. Complete further study in mental health such as a certificate or diploma level qualification in mental health or undergraduate or postgraduate study focusing on mental health.

Explore mental health qualifications

Prepare to become a Mental Health Support Worker by completing a course in social work or nursing.

Duration 1.5 yrs - 7 yrs
30 institutions offering this qualification
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Duration 4 yrs - 9 yrs
18 institutions offering this qualification
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Duration 12 wks - 1.5 yrs
19 institutions offering this qualification
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Source: SEEK job ads and SEEK Profile data

What skills are employers looking for?

Employers want:

  • Working with children check
  • First aid certificate - cpr
  • People skills
  • Confidentiality
  • Objectivity
Source: SEEK job ads and SEEK Profile data

How do Mental Health Support Workers rate their role?

Latest reviews from 11 Mental Health Support Workers surveyed on SEEK

Latest reviews

5 out of 5Nov 2018
Reviewer's Qualification
Bachelor of Social Work
Experience
10+ years
Organisation size
Medium (20-199 employees)
Specialisation
Support Worker NDIS
The good things
I find my role rewarding because one of the most important aspects are empowerment and encouraging independence. My current role is one on one and I have seen my client achieve so many of her goals. ...
The challenges
One of the most challenging aspects of my role is to find an organisation that supports NDIS clients with a mental illness that is committed to the empowerment of clients, not making decisions that s...
5 out of 5Oct 2018
Reviewer's Qualification
Diploma of Community Services
Experience
1 – 4 years
Organisation size
Medium (20-199 employees)
Specialisation
Mental Health
The good things
Supporting others to make positive changes in their lives and helping them to gain the skills to continue to implement these skills for themselves.
The challenges
Learning to not take other people’s problems on board. Some of the stories you hear can hard so you need to learn to leave your work at the door at the end of the day.
5 out of 5Oct 2018
Reviewer's Qualification
Diploma of mental health
Experience
5 – 9 years
Organisation size
Small (1-19 employees)
The good things
Woking in this field is very satisfying, being able to help another person to achieve their goals while they are vunerable is the best result.
The challenges
Someties it is difficult for other community people to relate with your client in a helpful way. The ability to advocate for another person can be very challenging
4 out of 5Oct 2018
Reviewer's Qualification
Bachelor of Social Science (Psychology)
Experience
1 – 4 years
Organisation size
Large (200+ employees)
Specialisation
Mental health
The good things
Supporting people achieve things in their lives Supporting people to overcome challenging times Supporting a diverse population of people Working as a close knit team Seeing people work towards recove...
The challenges
Can be mentally and emotionally draining Challenging behaviours Requires resilience Listening to people’s stories and adversities can be hard
4 out of 5Oct 2018
Reviewer's Qualification
Certificate lV in mental health and drug and alcahol
Experience
1 – 4 years
Organisation size
Medium (20-199 employees)
Specialisation
Mental health support worker
The good things
I love working in mental health with a variety of clients, no day is ever the same as the last and the work is very satisfying and rewarding and the service I work for is very supportive.
The challenges
When working with people with mental health barriers it is important to treat them with the respect they deserve and always walk beside them and not over the top of them
3 out of 5Oct 2018
Reviewer's Qualification
Diploma of Community Services
Experience
10+ years
Organisation size
Medium (20-199 employees)
Specialisation
Mental Health
The good things
Flexibility and family friendly. Capacity to support vulnerable people. Autonomous and provides diverse job opportunities.
The challenges
Burn out and can lead to stress and poor mental health without the right supervision and debriefing.
5 out of 5Oct 2018
Reviewer's Qualification
Diploma
Experience
10+ years
Organisation size
Medium (20-199 employees)
Specialisation
Mental Health
The good things
If you are after a career that can frustrate and satisfy you at the same time, where you don’t know from hour to hour what challenges a client will face that you need to support them through and where...
The challenges
There is rarely routine and structure and you may have ideas in your head of the way your day is going to pan out but then when you get to the client anything could of happened and just supporting the...
5 out of 5Oct 2018
Reviewer's Qualification
Diploma of Community Services
Experience
1 – 4 years
Organisation size
Medium (20-199 employees)
Specialisation
Mental health and disability
The good things
Very rewarding field. Great experience if you want to progress in the field
The challenges
Working with challenging behaviours and using own vehicle.
5 out of 5Oct 2018
Reviewer's Qualification
Diploma of Community Services
Experience
1 – 4 years
Organisation size
Large (200+ employees)
Specialisation
Mental Health
The good things
If you’re looking to work in a rewarding role making a difference in the lives of people by empowering them to achieve their goals whilst helping them access services and feel a sense of belonging & c...
The challenges
As with any job, there are good days & bad days. Due to the nature of their MH condition/s, clients may at times not turn up for appointments, disengage or not appreciate all your support. Navigating ...
5 out of 5Oct 2018
Reviewer's Qualification
Diploma of Leadership and Management
Experience
10+ years
Organisation size
Medium (20-199 employees)
Specialisation
Deadly Choices Coordinator
The good things
I get to speak to community members, indigenous and non-indigenous organization and schools about life style changes and making healthy choices. In the that making a small lifestyle change can have a ...
The challenges
Everyday is a challenge you can’t the work in a day but you can provide the support and guidance that maybe required to some start the thinking processes in regards to their mental health
Source: SEEK Role Reviews

What are the job opportunities for Mental Health Support Workers?

Find out how the job market is trending

Job opportunities

Mental Health Support Worker jobs on SEEK
Source: SEEK

Projected job growth

National increase over next 5 years
8%
2018
2023
Source: LMIP. Social Workers
Latest Mental Health Support Worker jobs on SEEK
BRC - Recruitment
Gosford & Central Coast
A full time Mental Health support role until June 30th 2019 working with severe and persistant mental health clients!
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Northern Compassion Inc.
Perth > Eastern Suburbs
Outreach workers assist in integrating participants into the community and work closely with participants, family members and other key stakeholders
BRC - Recruitment
Newcastle, Maitland & Hunter
A full time Mental Health support role until June 30th 2019 working with severe and persistant mental health clients!
Company logo
Tradewind Australia Pty Ltd
Melbourne > Eastern Suburbs
Provide support to clients and their families to ensure they have the opportunity to achieve a full and meaningful life.
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Source: SEEK job ads and SEEK Profile data

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Source: SEEK job ads and SEEK Profile data

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