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Optical Dispenser

Optical Dispenser

Assist clients with eyewear and optical appliances by interpreting optical prescriptions.

What's it like to be an Optical Dispenser?

An Optical Dispenser is a professional who interprets optical prescriptions and supplies clients with frames and lenses.

Tasks and duties

  • Interpret optical prescriptions written by ophthalmologists and optometrists.
  • Discuss eyewear needs with clients and ensure frames and lenses conform to the ophthalmologist or optometrist’s prescription or recommendation.
  • Help shape lenses and fit them to frames and perform minor repairs as required.
Generally working as part of an eye care team, Optical Dispensers tend to be employed by optical dispensing companies or optometrists. However, some are self-employed in private practice.
Giving clear, helpful and correct advice to customers is imperative for Optical Dispensers.

What can I earn as an Optical Dispenser?

The most common salary  for an Optical Dispenser is between $45k and $55k
Source: SEEK job ads and SEEK Profile data

How to become an Optical Dispenser

SEEK Learning
To work as an Optical Dispenser in Australia you usually have to complete a qualification in optical dispensing. Some courses include a supervised work placement or may require relevant previous employment as a condition of entry. It’s also possible to become an optical dispenser through a traineeship and employers usually require a minimum of Year 10 completion.
  1. Undertake a qualification in optical dispensing. This will usually be a Certificate IV in Optical Dispensing (HLT47815).
  2. There are multiple pathways for experienced Optical Dispensers, such as becoming an assistant manager, working as a consultant to a lens manufacturer, or becoming a sales representative.

Explore optical technology qualifications

View courses that prepare you to work as an Optical Dispenser.

Duration 1 yr - 1.5 yrs
3 institutions offering this qualification
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Source: SEEK job ads and SEEK Profile data

What skills are employers looking for?

Employers want:

  • Retail experience
  • Communication skills
  • Results orientation
  • Team work
  • Self motivation

Shortlisted applicants:

  • Customer centricity
  • Team work
  • Interpersonal skills
  • People management
  • Time management
Source: SEEK job ads and SEEK Profile data

How do Optical Dispensers rate their role?

Latest reviews from 29 Optical Dispensers surveyed on SEEK

Latest reviews

5 out of 5Nov 2018
Reviewer's Qualification
Bachelor of Arts
Experience
1 – 4 years
Organisation size
Medium (20-199 employees)
Specialisation
Customer service
The good things
I love working as an optical dispenser because everyday is different, no two people are the same, so the work does not feel very repetitive. It is a great balance between being mentally challenging an...
The challenges
The main challenge is, depending where you work, the product selection can be a bit lean. The customers can be a bit of a challenge sometimes as it is impossible to please all people and it is frustra...
4 out of 5Oct 2018
Reviewer's Qualification
Certificate of Proofreading and Editing.
Experience
5 – 9 years
Organisation size
Small (1-19 employees)
Specialisation
Dispensing glasses, patient care, lenses and frame recommendations and receptionist.
The good things
What I enjoy most about being an Optical Dispenser is that every day is different and the role is so diverse. As a dispenser, depending on where you work of course, you are in a role that is partly sa...
The challenges
I will be honest. I enjoy being a dispenser, but it is not for everyone. It is, above all else, a part of the health industry. You will see people with bloodshot eyes, severe conjunctivitis, or a pers...
3 out of 5Oct 2018
Reviewer's Qualification
Certificate IV in Optical Dispensing
Experience
10+ years
Organisation size
Large (200+ employees)
The good things
Very rewarding in terms of helping people if you work for the right company
The challenges
Not great renumeration, one Larger company that charges higher prices for products feels unethical to work for
5 out of 5Oct 2018
Reviewer's Qualification
Completed High School (Year 12)
Experience
10+ years
Organisation size
Small (1-19 employees)
Specialisation
Dispenser
The good things
Meeting the customers and having a connection with them! Sometimes having a laugh with them also! Great satisfaction when you know you have helped someone!
The challenges
There are challenges everyday, sometimes grumpy people walk in and you just smile and continue serving them! Always learning new things everyday in what we do whether it be updating the computers or u...
4 out of 5Oct 2018
Reviewer's Qualification
Certificate IV in Optical Dispensing
Experience
10+ years
Organisation size
Small (1-19 employees)
Specialisation
Optical Dispensing
The good things
You work with a diverse range of patients, in age and culture. Everyday your skills and knowledge are utilised. Everyday is different. You have the satisfaction that you helped a person achieve bette...
The challenges
People not understanding there vision problems, and being disappointed when they cant acheived perfect vision.
2 out of 5Oct 2018
Reviewer's Qualification
Higher School Certificate
Experience
1 – 4 years
Organisation size
Medium (20-199 employees)
Specialisation
Dispensing
The good things
If you love selling and are passionate and driven about helping people you will enjoy and find fullfillment in this side of the job. Finding frames to suit their face is such a difficult 'chore' for a...
The challenges
This is such a highly skilled and very technical job and yet paid the lowest retail rate. Dont know why its classified as retail as sales are only about 20% of this job the rest you will have to be a ...
4 out of 5Oct 2018
Reviewer's Qualification
Certificate IV in Optical Dispensing
Experience
5 – 9 years
Organisation size
Large (200+ employees)
The good things
The most rewarding part about my job is being the person who helps and guides people who may not know they were struggling with their vision or watching a child for the first time as young as 7 months...
The challenges
As with most retail positions now the struggle is the expectation of what people get for their money more and more people want things for free or cheap and frankly it can be pretty frustrating
5 out of 5Oct 2018
Reviewer's Qualification
Diploma of Practice Management
Experience
5 – 9 years
Organisation size
Small (1-19 employees)
Specialisation
Retail
The good things
The role is perfect as you get to learn all different types of things. If you want a balance between medical and retail working at an optometrist is the best because you get the best of both worlds an...
The challenges
The only challenge is working weekends and late nights and almost every day but Xmas day. Retail is great but be expected to be open and be very busy around the Xmas/mid year period
5 out of 5Oct 2018
Reviewer's Qualification
Certificate IV in Optical dispensing
Experience
10+ years
Organisation size
Small (1-19 employees)
The good things
If you love dealing with people it’s fantastic. It’s a constant interaction and it’s an opportunity to build relationships. I also love the technical side of dispensing as well. Fitting lenses, repair...
The challenges
Working with the public can sometimes be challenging however with an attitude of how can I win them over, it makes it aloteasier with the difficult clients
4 out of 5Oct 2018
Reviewer's Qualification
Bachelor of Applied Science
Experience
1 – 4 years
Organisation size
Large (200+ employees)
The good things
It's more than your standard retail job. You are there to help people. There's definitely a sense of satisfaction watching someone be able to see clearly, possibly for the first time in their lives.
The challenges
It is still a retail job! There's plenty of cleaning and stock control to be done. And patients can be tired, grumpy, upset, fussy and rude.
Source: SEEK Role Reviews

What are the job opportunities for Optical Dispensers?

Find out how the job market is trending

Job opportunities

Optical Dispenser jobs on SEEK
Source: SEEK

Projected job growth

National increase over next 5 years
1.5%
2018
2023
Source: LMIP. Other Technicians and Trades Workers
Latest Optical Dispenser jobs on SEEK
Luna Eyewear
Melbourne > CBD & Inner Suburbs
Optical Dispenser
OPSM Waurn Ponds
South West Coast VIC
Optical dispenser providing outstandingly memorable service. Minimum of six months industry experience necessary.
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Hansen Optometrists
Blue Mountains & Central West
Optical Dispenser - Full Time
Company logo
Vision Camberwell Optometrists Pty Ltd
Melbourne > Eastern Suburbs
We are a team committed to providing unrivalled solutions in eye care and eye wear, looking for a dedicated optical dispenser to grow our team!
Company logo
Source: SEEK job ads and SEEK Profile data

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Source: SEEK job ads and SEEK Profile data

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