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Personal Assistant

A supportive role requiring strong interpersonal and organisational skills.

What's it like to be a Personal Assistant?

Personal Assistants (also called PAs) provide one-to-one administrative and secretarial support to senior staff, such as a manager or a member of the executive group.

Tasks and duties

  • Coordinating the day-to-day activities of the manager, such as managing schedules and appointments, monitoring and responding to emails.
  • Preparing and organising travel and itineraries, including booking flights, accommodation and scheduling appointments.
  • Planning meetings, sending invitations, drafting presentations and taking notes or minutes during meetings.
Personal Assistants tend to be efficient and flexible individuals, with strong interpersonal and organisational skills, and have the ability to prioritise tasks within a fast-paced environment.
Personal Assistants work in a variety of industries and organisations, including health, finance, government, law firms or within universities.

What can I earn as a Personal Assistant?

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The most common salary for a Personal Assistant is between $65k and $75k
Source: SEEK job ads

How to become a Personal Assistant

SEEK Learning
While there are no formal education requirements for Personal Assistants, many employers value vocational qualifications and/or on-the-job experience.
  1. Complete a qualification in business skills, such as Certificate III in Business Administration (BSB30415) or Certificate IV in Business Administration (BSB40515). These courses focus on computer literacy skills and how to manage complex issues in the workplace.
  2. If you are looking to advance your career, explore further opportunities for study, such as a Diploma of Business Administration (BSB50415) to prepare you for more senior PA roles.

Explore business administration qualifications

View qualifications that prepare you to work in administration and develop organisational skills.

Duration 8 wks
10 institutions offering this qualification
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Duration 8 wks
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Source: SEEK job ads and SEEK Profile data

What skills are employers looking for?

Shortlisted applicants:

  • Time management
  • Customer centricity
  • Ms office proficiency
  • Thoroughness
  • Interpersonal skills
Source: SEEK job ads and SEEK Profile data

How do Personal Assistants rate their role?

Latest reviews from 22 Personal Assistants surveyed on SEEK

Work-life balance
4.1
Job satisfaction
4.4
Career progression opportunities
3.1
Job security
4.2
Pay / Salary
3.8
Variety of work
4.5

Latest reviews

AllPositiveNegative
Jun 2018
Reviewer's Qualification
Diploma in Business Administration
Experience
1 - 4 years
Organisation size
Medium (20-199 employees)
The good things
Every day is different and there are always a variety of tasks that need completing which add to the spice of the role. I am always learning new things and being relatively small company you get to k...
The challenges
The biggest challenge in my role is completing conflicting priorities and ensuring that I get a healthy work / life balance.
Jun 2018
Reviewer's Qualification
Bachelor Communication
Experience
5 - 9 years
Specialisation
It
The good things
Diversity| international environment
The challenges
Communication on different levels, complexity of the project within a company
Jun 2018
Reviewer's Qualification
Diploma of Financial Planning
Experience
1 - 4 years
Organisation size
Small (1-19 employees)
Specialisation
Risk
The good things
Feel good to help clients
The challenges
My boss always challenge me
Jun 2018
Reviewer's Qualification
No qualifications
Experience
5 - 9 years
Organisation size
Small (1-19 employees)
Specialisation
Dental
The good things
The days are long but I only work four weekdays per week. No weekends and it is very rare to have any work to take home and I am not on call outside of office hours. I have a lunch break each day and ...
The challenges
Not always very stimulating work, can be quite repetitive and most often a lack of recognition for hard work
Jun 2018
Reviewer's Qualification
Diploma of Business Management and Diploma of Project Management
Experience
Less than a year
Organisation size
Large (200+ employees)
Specialisation
Health Care
The good things
Excellent level of interaction with differing employees, staff management which can be very rewarding. Opportunities to teach staff - helping someone learn something new is very exhilarating. Involves...
The challenges
Quantity of work load is a challenge, requires dedication and excellent time management skills.
Jun 2018
Reviewer's Qualification
Senior Secretarial Diploma
Experience
10+ years
Organisation size
Small (1-19 employees)
The good things
Flexible working hours.
The challenges
Sometimes long hours
Jun 2018
Reviewer's Qualification
Sales Representative REIWA
Experience
1 - 4 years
Organisation size
Small (1-19 employees)
Specialisation
Real Estate
The good things
Great team, who are always there to support us to grow and learn more about our industry. Every day is different in the Real Estate industry so therefore tasks are varied.
The challenges
Making sure your on top of every deal.
Jun 2018
Reviewer's Qualification
Certificate of Investigations
Experience
1 - 4 years
Organisation size
Medium (20-199 employees)
Specialisation
Flooring
The good things
It is fantastic
The challenges
Working 9 to 5
Jun 2018
Reviewer's Qualification
Certificate IV in Business Administration
Experience
10+ years
Organisation size
Large (200+ employees)
The good things
I love being a personal assistant to my current boss, it makes coming to work every day a joy. The company I work is like a family.
The challenges
Having to deal with irate and irrational people.
Jun 2018
Reviewer's Qualification
Bachelor of Arts
Experience
10+ years
Organisation size
Small (1-19 employees)
The good things
Every day is different. Every job with each employer is different. The amount of trust and reliance on you is immense. I loved being a personal assistant because it challenged me to be resourceful and...
The challenges
The ability to organize and prioritize is very important. Juggling numerous tasks and making sure they finalize with best results is the key. Keeping everyone on side is also key.
Source: SEEK Role Reviews

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