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Service Manager

Service Manager

A tough but rewarding career.

What can I earn as a Service Manager?

The most common salary  for a Service Manager is between $100k and $120k
Source: SEEK job ads and SEEK Profile data

Explore Service Manager qualifications

Duration 6 mths - 2 yrs
14 institutions offering this qualification
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Duration 17 wks - 3 yrs
6 institutions offering this qualification
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Duration 2 yrs - 7 yrs
24 institutions offering this qualification
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Source: SEEK job ads and SEEK Profile data

How do Service Managers rate their role?

Latest reviews from 34 Service Managers surveyed on SEEK

Latest reviews

5 out of 5Nov 2018
Reviewer's Qualification
Certificate IV in Frontline Management
Experience
10+ years
Organisation size
Large (200+ employees)
Specialisation
Fixed Operations
The good things
The sense of achievement when plans are coming together. Seeing your staff achieve their goals. Satisfied customers thanking the team
The challenges
Challenges are there at all times. The largest is to continually evolve the business. Looking for better ways, using technology, client expectations and looking after staff.
4 out of 5Nov 2018
Reviewer's Qualification
Certificate III in Business
Experience
5 – 9 years
Organisation size
Small (1-19 employees)
The good things
Work life balance is sometimes difficult but it is a rewarding job with great challenges
The challenges
Learning new policies and procedures as soon as they come out
4 out of 5Nov 2018
Reviewer's Qualification
Graduate Certificate of Management
Experience
1 – 4 years
Organisation size
Large (200+ employees)
Specialisation
Human services
The good things
As a service manager there is opotunity to form and grow teams of skilled practitioners as well as set the culture and working conditions that enable them to thrive. It is possible to lead individuals...
The challenges
It can be challenging to be the one who maintains a cool head in a crisis even when you don’t know what to do. Be humble and brave enough to learn from others at whatever level. Be honest with your...
5 out of 5Nov 2018
Reviewer's Qualification
Graduate Certificate of Management
Experience
10+ years
Organisation size
Medium (20-199 employees)
Specialisation
Automotive
The good things
Over the years I have found my position extremely rewarding as it not only teaches me new skills, but it allow me to pass on my experience by involving staff to develop theirs. This , I have found cre...
The challenges
The challenges of my roll as Service Manager is to consistantly strive for continuous improvement - by this i mean, to keep an open mind for new ways to approach things to stay in touch with my Custom...
5 out of 5Nov 2018
Reviewer's Qualification
Certificate IV in Business
Experience
10+ years
Organisation size
Large (200+ employees)
Specialisation
Automotive services
The good things
You need to love the automotive industry and enjoy helping customers. Every day is a exciting challenge and you will feel great at the end of the day.
The challenges
The main challenge is staff. You must understand how to recruit and keep the right people.
4 out of 5Nov 2018
Reviewer's Qualification
Certificate III in Air-conditioning and Refrigeration
Experience
10+ years
Organisation size
Large (200+ employees)
Specialisation
Mechanical Services
The good things
The best part of Service Management has the interaction with clients and leading yoyr team to succeed
The challenges
Managing people has a unique and varied set of challenges that take time to satisfy
5 out of 5Nov 2018
Reviewer's Qualification
Diploma of Business
Experience
10+ years
Organisation size
Large (200+ employees)
Specialisation
technical
The good things
Every day is different, never a dull moment, every hour flies past so quickly when you are having fun.
The challenges
Every day is different, so you cant really plan anything, you just have to be ready to hit the ground running
5 out of 5Nov 2018
Reviewer's Qualification
Certificate III in Hospitality
Experience
5 – 9 years
Organisation size
Small (1-19 employees)
Specialisation
Hospitality
The good things
The good things about my role is that, I get a good understand of what is happening around my work environment. To communicate with customers making them feel that they are heard and understood of the...
The challenges
The challenges are having to balance everything at once, if you can multi task, that would help you al
4 out of 5Nov 2018
Reviewer's Qualification
Certificate III in Automotive Mechanical Technology
Experience
10+ years
Organisation size
Medium (20-199 employees)
Specialisation
Automotive maintenance industry
The good things
Being passionate about cars and motorcycles from an early age has been my drive to pursue my career and achieving my goal I am grateful for the opportunities that have come my way and would not chang...
The challenges
There have been many challenges cross my path during my career which I have successfully overcome but the most important one to keep on top of is the life work balance
5 out of 5Nov 2018
Reviewer's Qualification
Certificate III in Heavy Commercial Vehicle Mechanical Technology
Experience
1 – 4 years
Organisation size
Medium (20-199 employees)
Specialisation
Vehicle dealership
The good things
Diverse role with a lot of rewards, especially when you can resolve a customers concern quickly and efficiently for them. The rewards and recognition from the manufactures.
The challenges
Can be challenging at times with customer concerns and complaints, meeting KPI’s during drought can be difficult to meet.
Source: SEEK Role Reviews

What are the job opportunities for Service Managers?

Find out how the job market is trending

Job opportunities

Service Manager jobs on SEEK
Source: SEEK

Projected job growth

National increase over next 5 years
9.8%
2018
2023
Source: LMIP. Advertising, Public Relations and Sales Managers
Latest Service Manager jobs on SEEK
Solitaire Automotive
Adelaide
This is an exciting opportunity to be part of the growing service department of a leading South Australian company.
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Astrum
Sydney > Parramatta & Western Suburbs
Due to our clients continued growth we are in need of an experienced Service Manager (Dry Fire) to manager a team of Technicians.
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SCS Business Consultants
Sydney
Are you an experienced Service Supervisor? Want a career, not just a job? Your chance to join one of the best in the game!
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Access Group Australia PTY LTD
Melbourne > Western Suburbs
Key leadership role responsible and accountable for ensuring service excellence across our Melbourne Operations
Source: SEEK job ads and SEEK Profile data

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Source: SEEK job ads and SEEK Profile data

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