What's it like to be a Showroom Manager?
A Showroom Manager is the person in charge of managing a showroom for a brand. They are also in charge of the team that work there. Companies that have a showroom need someone to take charge of putting on the best displays, deliver exceptional customer service and coach the team to respond to customer requests and questions with technical product knowledge and finesse.
Tasks and duties
- Leading the sales team by inspiring and motivating them to achieve targets and meet the standards required by the showroom.
- Driving up sales and profitability by proactively and reactively following up on leads.
- Providing update ideas and actioning changes to showroom displays and stock.
- Striving to achieve sales targets.
- Managing suppliers, vendors, deliveries and inventory.
- Providing impeccable customer service, particularly for more challenging or complex customer needs.
- Organising in-store events and VIP customer experiences.
Usually experiences salespeople, Showroom Managers are strong relationship builders who can drive up sales while leading the team to achieve their best.
What can I earn as a Showroom Manager?
How to become a Showroom Manager
- Gain experience in a sales, events or customer service role and work your way up to become a Showroom Manager as you take on more responsibility.
- Consider completing a Diploma of Business through a TAFE or a Registered Training Organisation.
- Consider completing a bachelor degree in business or marketing. You will either need to have completed year 12 or gain special admission to these courses.