Allianz Worldwide Partners

Allianz Worldwide Partners

3.0
3.0137 out of 5

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Showing 54 reviews sorted by Most recent

2 out of 52.0
9 months ago

Customer Service Assistant

Aug 2021

Customer Service Assistant

Queensland, Australia
1 to 2 years in the role, former employee

Good for a short time role to understand a corporate dynamic and call centre culture but felt undervalued regardless of the work quality being provided even under strain/unrealistic management expectations.

The good things

A good introduction to call centre work and culture and good team dynamics.
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The challenges

Under-staffed while more workload provided, nil support from clients regarding their processes, criticism/suggestions not warmly accepted by the management, lack of management support/empathy.
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1 out of 51.0
11 months ago

Administration Role

Jul 2021

Administration Role

Queensland, Australia

Avoid - no matter what.

The good things

Avoid no matter what. There are lots of empty promises.
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The challenges

The entire organisations. The senior Managers look after them selves only. The process are broken, nothing works, no on talks to each other. Culture is toxic
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0 out of 5
3 out of 53.0
2 years ago

Chef

Aug 2020

Chef

Queensland, Australia
3 to 4 years in the role,

Started off great, but progressively got worse.

The good things

The people I worked with
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The challenges

Poor management, poor communication, pay did not match role, opportunities and bonuses gradually were taken away
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4 out of 54.0
2 years ago

Marketing Specialist

Jul 2020

Marketing Specialist

Queensland, Australia

All in all it was positive

The good things

Great benefits and work life balance. When things are good its a fun place to work!
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The challenges

Some outdated systems!
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3 out of 53.0
2 years ago

IT

Mar 2020

IT

Brisbane Queensland, Australia
Less than 1 year in the role, current employee

Ok to work for 1-2 years to put it on your CV

The good things

WFH option, good benefits apart from the salary. No pressure and overload.
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The challenges

No leadership provided. No clear goals. No feedback.
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3 out of 53.0
2 years ago

Customer Service Assistant

Mar 2020

Customer Service Assistant

Queensland, Australia
current employee

Overall, pretty good

The good things

Great management and good work life balance that accommodates the needs of working parents. Generous penalty rates for weekend work. Opportunity to earn commission if targets are consistently exceeded.
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The challenges

Minimal career progression/advancement for part time employees. Frequent system issues with both hardware and software within the centre. KPIs very particular/finicky which make earning commission a challenge.
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1 out of 51.0
2 years ago

Customer Service Role

Nov 2019

Customer Service Role

Brisbane QLD, Australia
former employee

I now experience anxiety

The good things

Lunch break, the exit , sometimes there is cake.
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The challenges

Not having enough support. No-one knowing what to do, zero communication. People in management positions , that arent management material.
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1 out of 51.0
3 years ago

NA

Nov 2019

NA

Brisbane QLD, Australia

Amateurish

The good things

Some amazing people putting in a huge effort.
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The challenges

Senior leaders who don't lead, can't make decisions, and a company being controlled by head offices in Pairs and Germany. Legacy IT, poor processes. Top talent leaving in droves.
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2 out of 52.0
3 years ago

Customer Service Role

Nov 2019

Customer Service Role

Brisbane QLD, Australia
1 to 2 years in the role, former employee

Just a number

The good things

Easy role, training was good
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The challenges

Dealing with management, having such a bad culture, everyone only out for themselves. So much discriminaton
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4 out of 54.0
3 years ago

SQL Database Administrator

Nov 2019

SQL Database Administrator

Brisbane City QLD, Australia
1 to 2 years in the role, former employee

Good people; frustrating dealing with the international model of the business and the lack of integration between systems.

The good things

Colleagues: friendly, helpful and professional.
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The challenges

Lack of investment by management in current hardware & software.
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