In 2012, Arcare began the journey of re-imagining their values to reflect what residents, clients, families, employees and volunteers care about most. What followed was six months of focus groups, working groups and in-depth interviews with over 280 people in the Arcare Community. Together Arcare created the following values and statements of recognition: Arcare recognises the emotional, physical and financial investment associated with joining a new community. Arcare is committed to nurturing an environment where people feel emotionally and physically secure and supported. The organisation recognises and honours the depth of experience and meaning in the lives of all community members, and commit to being perceptive and supportive of their sensitivities, hopes and desires.
Source: this is an extract from the company's own website