The challenges
Higher management in Children's Services lacked knowledge and experience, and are inconsistent with their expectations. Management are very rigid in their styles and stuck in their ways. Very little professional recognition or respect for the Childcare Directors and Educators, especially for those going above and beyond their role description. Extremely high turnover of staff, particularly School Age Care Directors. No probation period feedback (or any feedback, even when requested) or willingness to conduct performance reviews. Very unprofessional School Age Care teams, including management. Arguments in meetings and people storming out and/or crying is not uncommon.