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Coles Supermarkets

3.2 total rating from 2348 reviews

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Working at Coles Supermarkets

3.2

2348 ratings in total

508

599

484

306

449

80%

Rate salary as high or average

60%

Employees recommend this employer to friends

Work/Life balance

3.1

Career development

3.1

Benefits & perks

3.0

Management

2.8

Working environment

3.2

Diversity & equal opportunity

3.4

Your trust is our main concern so these ratings for Coles Supermarkets are shared as-is from employees in line with our community guidelines

Showing 2348 reviews sorted by most recent

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2.0

Team Member

Apr 2024

Mackay QLD 4740

It's a stable job if you're able to tolerate the personalities.

The good things

I enjoy providing positive customer experiences, there are endless opportunities for me to execute this at coles, every shift.

The challenges

Toxic working environment. Young management team who lack maturity, respect and accountability.

4.0

Online Team member

Mar 2024

Ellenbrook WA 6069

7 to 8 years in the role, current employee

Coles group is a great company for people looking to get a good start within their retail career.

The good things

Opportunity to further workplace and interpersonal skills. Coles employees are given the opportunity to create and foster many personal and professional relationships.

The challenges

Working within retail requires lots of crunch time and puts stress on employees. These challenges are often overcome through conversation and action.

1 person found this helpful

4.0

Service Team Member

Mar 2024

Toowoomba QLD 4350

1 to 2 years in the role

Working at Coles was a great experience overall and provided me with valuable experience and friendships that will take me further in life.

The good things

Met many amazing people here, great environment, was able to manage life, school and work

The challenges

Management was sometimes a bit toxic

3.0

Merchandiser

Mar 2024

Beenleigh QLD 4207

1 to 2 years in the role, current employee

moderate pay to compensate for loss of sanity.

The good things

learning and growing with co-workers

The challenges

managers and higher ups arent the easiest to deal with at times

1 person found this helpful

5.0

Team Member

Mar 2024

Busselton WA 6280

1 to 2 years in the role

I loved working at Coles I only left because my family wanted to move to Perth my fellow employees there were like family I wish I was still there.

The good things

good work and a great environment it was the first time I felt like a company actually wanted me to be there.

The challenges

The work was busy and fast paced but always achievable.

4.0

Customer Service Assistant

Feb 2024

Eastgardens NSW 2036

1 to 2 years in the role

My experience at Coles has been overwhelmingly positive, featuring supportive management, a vibrant and diverse team environment, and satisfied customers.

The good things

Working at Coles has been a genuinely joyful experience for me. Both my customer manager and the latest store manager at Eastgarden have been incredibly supportive. The environment among my colleagues has been one of diversity and inclusion, with team members coming from different departments and backgrounds. I've known them all and have enjoyed spending time with the team. Overall, I've had no negative experiences with management or working with customers. My regular customers have been particularly pleasant, and serving them has felt more like interacting with family or friends, which has brought me a great deal of happiness.

The challenges

Facing aggressive customers and dealing with theft can indeed be challenging, but I've been able to handle these situations effectively by following the training I received.

3.0

Team Member

Jan 2024

Noosa Heads QLD 4567

Excellent career building opportunity job under the right management

The good things

Great team once formed, communication with good managers and superb employee benefits program.

The challenges

Having situations caused by other colleagues resolved asap, workplace drama not being stopped immediately and being asked to come into work to cover for others too much when having a day off.

1.0

Baker

Jan 2024

Pacific Paradise QLD 4564

3 to 4 years in the role, current employee

Pretty miserable. Hard work is quick to be punished

The good things

Some good people, but they are few and far between.

The challenges

Inexperienced management and politics

3 people found this helpful

4.0

Grocery Team Member

Dec 2023

Amaroo ACT 2914

Less than 1 year in the role, former employee

New to me.

The good things

The Experience, and trying a new Job. My first Job.

The challenges

Was not used to the job on the first go, had problems.

2 people found this helpful

5.0

Retail Sales Assistant

Nov 2023

High Wycombe WA 6057

current employee

A very enjoyable yet challenging experience!

The good things

The people I've worked alongside, flexible hours, management and the sense of community have made working at Coles a very enjoyable experience!

The challenges

Oftentimes you can get overwhelmed by the amount of work you need to complete in a relatively short time frame, at least in the department in which I worked. However, working alongside good coworkers definitely helped leeway some stress.

Company Reviews published on our site are the views and opinions of their authors and do not represent the views and opinions of SEEK or its personnel. SEEK does not verify the truth or accuracy of any reviews and does not adopt or endorse any of the comments posted. SEEK posts reviews for what they are worth and for informational purposes only to assist candidates to find employment.

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