1 out of 51.03 years ago
Customer Service Assistant'Disappointed with Optus overall'Craigieburn, Victoria, Australia1 to 2 years in the role, former employee

The good things

Optus provides great training upon hire and support through a employee assistance program is fantastic. Work/life balance can be achieved working for optus.

The challenges

The main challenge I faced working at optus was incompetent management and micro management. The talent hired could not reach their full potential or recieve and provide feedback to management. Feedback was never welcome, and the workplace lacked diversity in staff and skills.
1 out of 51.0
Career development
3 out of 53.0
Work life balance
1 out of 51.0
Working environment
1 out of 51.0
Management
4 out of 54.0
Benefits & perks
1 out of 51.0
Diversity & equal opportunity
Recommends working here: No
Rates salary as: Average

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