3 out of 53.03 years ago
Sales Consultant'I would not recommend that staff apply for a role with Optus. It was great when I started but it has gone downhill hence me resigning from them.'Canberra, Australian Capital Territory, Australia1 to 2 years in the role, former employee

The good things

I really enjoyed with some of the staff that I worked with earlier on, however some staff that I worked with were INCREDIBLY unprofessional, I felt that I was pressured and NOT awarded for my hard work, I felt that some staff were given preferential treatment unfairly and upon my complaint about the way I was spoken to by other staff (I was embarrassed in front of other customers)

The challenges

Lack of staff always presented an issue, things were changed upon a daily basis and we were made to work off a script like robots therefore sucking our own personalities out of selling. Targets were increased in a sharp way, making it very difficult to obtain. If you missed your target by even one for the month, questions would be asked immediately and you would be looked upon that you were not doing your job correctly.
2 out of 52.0
Career development
1 out of 51.0
Work life balance
3 out of 53.0
Working environment
1 out of 51.0
3 out of 53.0
Benefits & perks
1 out of 51.0
Diversity & equal opportunity
Recommends working here: No
Rates salary as: Average

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