Cotton On Group

3.2 total rating from 111 reviews

Working at Cotton On Group

3.2

111 ratings in total
5
30
4
20
3
17
2
25
1
19

68%

Rate salary as high or average

58%

Employees recommend this employer to friends
Work/Life balance
3.2
Career development
2.8
Benefits & perks
3.8
Management
2.9
Working environment
3.2
Diversity & equal opportunity
3.3
Your trust is our main concern so these ratings for Cotton On Group are shared as-is from employees in line with our community guidelines
Showing 111 reviews sorted by most recent
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5.0
Store Manager
Feb 2024
Wendouree VIC 3355
1 to 2 years in the role

love the company, and culture and would highly recommend it.

The good things
Great staff discounts, amazing team and culture in store, hands-on regional managers, good support from VM team and good customer base
The challenges
average pay, sometimes lacking in career progression for management roles but always opportunity to upskill
2.0
Store Manager
Dec 2023
Loganholme QLD 4129
11 to 12 years in the role, current employee

Traumatising

The good things
Staff Discount, Working alongside down to earth personalities
The challenges
Expectations from head office outweigh the resources and salary provided
5.0
Distribution Centre Packer
Nov 2023
Avalon VIC 3212

I would voluntarily come here to work in my free time if I could.

The good things
Good pay, fun work, great perks, not repetitive.
The challenges
Management does not care about individuals.
1.0
Information Technology Role
Nov 2023
Geelong VIC 3220

Not worth the discount

The good things
Discount is the only good thing
The challenges
Horrible management, will hire you knowing you have no experience then will expect you to work as you've been doing the job for 30 years
2.0
Team Leader
May 2023
Maroochydore QLD 4558
1 to 2 years in the role, current employee

Best people to work with but the pay doesn't warrant the workload and stress that come along with furthering your career with this company.

The good things
Management and team leaders at certain stores make life at Cotton On group wonderful.
The challenges
Maximum effort for minimum wage, unrealistic expectations of staff regarding KPI's and deadlines.
2.0
Retail Sales Assistant
Aug 2022
Point Cook VIC 3030
1 to 2 years in the role, current employee

Cotton On needs better management

The good things
discount was good and I loved my casual coworkers
The challenges
lack of stable management, managers young and don't know what they're doing
1.0
Information Technology Support Role
Jul 2022
Victoria, Australia
3 to 4 years in the role

Good if you’re in an entry level position, anything more advanced is a waste of time

The good things
Work life balance is good
The challenges
Processes are not followed correctly, pay rate is extremely low
1 person found this helpful
2.0
Retail Assistant
Feb 2022
Western Australia, Australia
1 to 2 years in the role, current employee

Full of great people but disorganised and hostile upper management

The good things
Great coworkers, generous staff discount, longevity of employment
The challenges
Refuse to move people off casual employment, push management responsibilities onto casual employees, unrealistic expectations, management shortage with refusal to hire externally, little to no mental health support for staff
3.0
Sales Assistant
Oct 2021
New South Wales, Australia
3 to 4 years in the role, current employee

I've enjoyed my time at cotton on and being part of the team there but unfortunately I'm needed more hours and they can't give them to me

The good things
I enjoy working as a team....very rewarding when you make regular customers who revisit to be served by you
The challenges
Being able to get 15 to 20 hrs a week every week.....alot of casuals to share the hours with
2.0
Store Manager
Oct 2021
New South Wales, Australia
1 to 2 years in the role, current employee

If it's a store based role, you are in for a massive workload

The good things
Opportunity for development
The challenges
The workload for store management & store teams are ridiculous, and the way the company makes the team double handle alot of tasks, because they change their mind about promo's/ vm direction/ sale set up creates a very un organised atmosphere.
1 person found this helpful
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