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Showing 305 reviews sorted by Most recent

3 out of 53.0
23 days ago

Financial Accountant

Jun 2020

Financial Accountant

New South Wales, Australia
current employee

Good work life balance but no career progression

The good things

Flexibility of work from home and a good work life balance
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The challenges

Little to no career progression. This is only dependant on "connections" in the company.
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5 out of 55.0
last month

Loyalty and Retention Specaiist

May 2020

Loyalty and Retention Specaiist

New South Wales, Australia
1 to 2 years in the role, former employee

Best organisation I have ever worked for

The good things

The work life balance is exceptional here
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The challenges

Redundancies are common
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Employee review

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Let others know what it's like to work at IAG

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0 out of 5
1 out of 51.0
2 months ago

Inbound Sales and Service Consultant

May 2020

Inbound Sales and Service Consultant

Western Australia, Australia
1 to 2 years in the role, current employee

Wouldn't recommend sales and service at IAG to anyone

The good things

can be accommodating with regards to required time off for good reasons, the people you work with are great, they attempt to try make the environment best as it can be but plain and simple the job is not great so it has little effect on wanting to go to work.
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The challenges

There is absolutely no free time, you will be dealing with customers one after the other without so much as a seconds rest, majority of customers are calling up to complain about renewal premiums, prices of quotes etc mainly negative conversations which can be extremely mentally draining being constantly piled on with negativity. They like to preach there is career development opportunities and multiple departments, but what they do not mention is that you need to be best friends with the manager of that department or someone in a management position. Being a top performer since I began and consistently going above my KPIs and not needing to be micromanaged you'd presume you would be a natural choice for development into another role, sadly this isnt the case as if you are a top performer they prefer you stay on the phones to get them as much profit as possible while you can as the role has a very short turn around in applicants, some not even reaching probationary.
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2 out of 52.0
2 months ago

Financial Analyst

May 2020

Financial Analyst

New South Wales, Australia
1 to 2 years in the role,

Would not consider returning......

The good things

Higher pay than most other organisations, but this is standard for insurance companies given its a specialised industry
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The challenges

Being a large company, getting things done in a timely manner can be a challenge. Additionally, you feel like just another number in the organisation
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4 out of 54.0
4 months ago

Principal Business Partner

Mar 2020

Principal Business Partner

Sydney NSW, Australia

Flexible working arrangements and salary are good, however a very hierarchical organisation which is cemented with the Leading@iag framework.

The good things

Flexible working arrangements
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The challenges

Sydney centric organisation. This can b challenging if working in other locations. More needs to be done to work effectively across different locations and using available technology rather than relying on people travelling frequently to Sydney.
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2 out of 52.0
4 months ago

Compliance

Mar 2020

Compliance

Sydney NSW, Australia
Less than 1 year in the role,

Worst place I've ever worked

The good things

The offices are nice and they good for working from home (if that's your thing).
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The challenges

Long hours, poor work-life balance, under resourced, poor communication, constantly moving goalposts... not an enjoyable environment.
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3 out of 53.0
4 months ago

Claims Consultant

Mar 2020

Claims Consultant

South Brisbane QLD, Australia
1 to 2 years in the role, former employee

Good place to work at, but pays are too low.

The good things

RDO's, good computer systems, good training.
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The challenges

Wages too low for the work you are expected to perform on a daily basis.
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5 out of 55.0
4 months ago

Management Lead

Mar 2020

Management Lead

Sydney NSW, Australia
5 to 6 years in the role,

I love working at iag.

The good things

Great people and culture. Good technologies
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The challenges

Large org. A bit slow and risk averse.
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2 out of 52.0
4 months ago

Claims Consultant

Mar 2020

Claims Consultant

Melbourne VIC, Australia
Less than 1 year in the role,

Great work place bad management

The good things

Great people to work with
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The challenges

Very hard customers very bad management
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2 out of 52.0
4 months ago

Claims Consultant

Mar 2020

Claims Consultant

Melbourne VIC, Australia
1 to 2 years in the role, current employee

Good, a few challenges here and there but good support along the way

The good things

Great work life balance and flexible working conditions
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The challenges

Archaic systems that other industries have solved minimum for Dos systems to use. Constant role changes and duty changes mean within 6 months of starting you won’t being doing the job you applied for
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