Working at ING Direct

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Recent employee reviews

Software Developer In Testing

'On an average they are still good to work with especially in development.'

Sydney, New South Wales, Australia — 1 month ago

The good things

They have very mature in agile. Product owners are really good who know their job very well.

ING Direct gives due importance to automation and DevOps.

The challenges

Some senior technical people were not technical sound so they would play politics for their survival.

Not many people review the work of their peers to ensure it is bein...

Customer Care Specialist

'Love the company values and culture, but a lot needs upgrading.'

Sydney, New South Wales, Australia — 1 year ago

The good things

The environment is a fun one to work in. The company values are good, and there is enough there to progress into success.

The challenges

A lot of the technology is outdated and procedures could be changed to better the company and the customer impact.

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About ING Direct

ING DIRECT - the trading name of ING Bank (Australia) Limited - is part of the world's leading direct bank, and is wholly owned by ING Group. At ING DIRECT we recognise that financial services form the foundation of a healthy society and we have a role to play in shaping a positive future for Australia. This role goes beyond delivering monetary returns - we have an opportunity to use our scale, reach and expertise to help our customers, our employees and the society in which we work prosper.

Source: this is an extract from the company’s own website

Headquarters140 Sussex St, Sydney - Nsw 2000

Latest jobs at ING Direct

Customer Care Specialist Tuggerah
  • Start your banking career at ING in our award winning contact centre
  • Dynamic and fun work environment with great career development opportunities
  • Work on the Central Coast - not more commuting to Sydney


Collections Officer - Level 2
  • Great team culture and work environment
  • Take ownership of portfolio of unsecured and credit card accounts
  • Ongoing training and development opportunities within the bank


Business Development Manager - Residential (Western Region)
  • Identify business opportunities
  • Positive relationship building
  • Grow your career