Pullman

Pullman

3.2
3.2407 out of 5

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Showing 48 reviews sorted by Most recent

1 out of 51.0
10 months ago

Guest Services Attendant

Mar 2020

Guest Services Attendant

Adelaide SA, Australia

Don't waste your time working for this company.

The good things

It is not a coincidence that since the rebranding of this property most of the staff has quited (even without having a new job) and new staff don't last more than a couple of months (including managers).
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The challenges

No structure at all. Very bad management. Extremely disorganized.
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1 out of 51.0
10 months ago

Night Manager

Mar 2020

Night Manager

Cairns QLD, Australia
1 to 2 years in the role, current employee

Thankful for making change careers.

The good things

The team, but that's dependant on the individual, not the company.
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The challenges

No work/life balance Executive management does not care about operational staff as they no longer deal with customers themselves, along with unrealistic expectations they get from Hotel owners they're trying to please Old building with safety concerns that Engineering does nothing about
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0 out of 5
2 out of 52.0
10 months ago

Function Chef

Mar 2020

Function Chef

Dunsborough WA, Australia

Badly maintained kitchen and under staff and ageing facilities

The good things

Good people and nice view
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The challenges

Short staffed and over worked
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1 out of 51.0
10 months ago

Front Office Manager

Mar 2020

Front Office Manager

Sydney NSW, Australia
Less than 1 year in the role, former employee

won't recommendation anyone

The good things

Staff benefits and perks for working with Accor
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The challenges

Too many staff for back office compare to front line staff. Staff are over worked
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5 out of 55.0
10 months ago

Room Attendant

Mar 2020

Room Attendant

Sydney Olympic Park NSW, Australia
Less than 1 year in the role, current employee
2 out of 52.0
last year

Front Office Receptionist

Nov 2019

Front Office Receptionist

Brisbane Airport QLD, Australia
1 to 2 years in the role,

I found the upper management to care more about money and themselves than the happiness of their staff

The good things

Great hotel, if you have a good front office manager it can be a rewarding job
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The challenges

Keeping up the unrealistic expectations of upper management
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2 out of 52.0
last year

Guest Services Agent

Nov 2019

Guest Services Agent

Sydney Olympic Park NSW, Australia
1 to 2 years in the role, former employee

It’s a good company overall, just the individual hotels management is bad and the pay is not worth the stress or challenges with guests you face.

The good things

Good career development
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The challenges

Management is poor and pay is very bad. Working conditions are not great either.
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3 out of 53.0
last year

Front Office Manager

Nov 2019

Front Office Manager

Port Douglas QLD, Australia
1 to 2 years in the role, former employee

The worst Accor hotel I have worked at

The good things

Working with nice people on the team. The resort is outdoor and scenic
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The challenges

Under staffed, remote and not apart of the Accor branding or support network you would receive in a city.
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5 out of 55.0
last year

Room Attendant

Nov 2019

Room Attendant

Cairns QLD, Australia
9 to 10 years in the role,

Great

The good things

The working conditions
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The challenges

Dirty guests, busy days and the dreaded bed making
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3 out of 53.0
last year

Functions Assistant

Nov 2019

Functions Assistant

Dunsborough WA, Australia
1 to 2 years in the role, former employee

Insanely high expectations of low wage non-career staff.

The good things

Opportunity to move up because people are always leaving
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The challenges

Mismanagement and the corporate expectation that you want to devote your entire life to a hotel
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