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RACV

2.9 total rating from 141 reviews

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Working at RACV

2.9

141 ratings in total

89%

Rate salary as high or average

47%

Employees recommend this employer to friends

Work/Life balance

2.8

Career development

2.7

Benefits & perks

3.6

Management

2.4

Working environment

2.9

Diversity & equal opportunity

3.2

Your trust is our main concern so these ratings for RACV are shared as-is from employees in line with our community guidelines

Showing 141 reviews sorted by most recent

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1.0

Customer Service and Sales Consultant

Feb 2024

Noble Park VIC 3174

not worth it. high turnover rate because treats workers horribly

The good things

decent pay, bonuses and nice workers

The challenges

horrible HR and management. only care about the company. Claims they care about the employees and their wellbeing, but only care about the company and profits. provide no communication and don't teach you properly how to deal with any issues. dedicate so many hours, public holidays and sacrifice personal life just to be treated like a number.

5 people found this helpful

3.0

Business Analyst

Feb 2024

Melbourne VIC 3000

1 to 2 years in the role

On the whole, not a bad place to work with ample opportunity for growth and development. Great location, work/life balance, excellent facilities and a decent culture.

The good things

At the time I was fortunate to work with a great team who were willing to share their knowledge. For the most part, the Corporate Services division was good.

The challenges

The organisation was a little siloed. Back then, it was an evolving company with on-prem infrastructure and more clunky manual processes than you could shake a stick at. Over the past few years of restructuring, a handful of highly talented and excellent senior-level staff have left.

1 person found this helpful

1.0

Memberline Consultant

Jan 2024

Melbourne VIC 3000

Not very good, regret leaving previous job for this one

The good things

The people working on the same level

The challenges

Being yelled at by members after being told that wouldn’t happen

3 people found this helpful

1.0

Consultant

Nov 2023

Noble Park VIC 3174

1 to 2 years in the role

Best thing about RACV was leaving it

The good things

You meet good people

The challenges

Management is poor, no room for growth, KPIS outrageous and unachievable which dictate bonus'

6 people found this helpful

5.0

Sales and Operations Manager

Nov 2023

Melbourne VIC 3000

Less than 1 year in the role, current employee

Great workplace, great team, great location and amazing benefits.

The good things

Company vision and values are excellent. The company is looking to the future to improve the way it provides member benefits to it's customers and provide a workplace which provides opportunity and developmental growth. Great benefits and an awesome city location.

The challenges

No issues so far. Have been with the business for 3 months now and have enjoyed it so far and see potential advancement opportunities and opportunities to develop my career.

1.0

Member Service Officer

Oct 2023

Noble Park VIC 3174

Less than 1 year in the role

Senior Management reward poor and improper behaviour by team leaders. They squeeze you out if you complain.

The good things

Some people were nice.

The challenges

Managements attitude to poor leadership.

2 people found this helpful

2.0

Learning Consultant

Aug 2023

Melbourne VIC 3000

1 to 2 years in the role

I was underutilised and largely ignored, which was stressful as I wanted to meaningfully contribute and be part of a team.

The good things

People are nice and courteous for the most part. The pace isn't unrealistically fast or pushy.

The challenges

Some areas are quite hierarchical which breeds inefficiency and limits innovation. Development opportunities are targeted at compliance or leadership which doesn't reflect a modern career in 2023. Diversity awareness and support is alarmingly low for an organisation of this size.

7 people found this helpful

5.0

Project Manager

Jan 2023

Melbourne VIC 3000

3 to 4 years in the role, current employee

Inspiring leadership, supportive management.

The good things

Inspiring leadership, supportive management. Everyone works in a positive manner across divisions and teams to help achieve success.

The challenges

RACV is a vast company with many subsidiaries, which means you have to tap into the right network to help get things done.

1.0

Project Manager

Nov 2022

Melbourne CBD & Inner Suburbs Melbourne VIC

Less than 1 year in the role

Lack of opportunities, and it is a company that is not very diverse and inclusive.

The good things

The salary is good, and it is possible to work from home -Hybrid work.

The challenges

It is a company that is not very diverse and inclusive. It doesn't have team development strategies.

5 people found this helpful

1.0

Marketing Manager

Aug 2022

Melbourne CBD & Inner Suburbs Melbourne VIC

3 to 4 years in the role

RACV is the definition of internal expectations versus external reality that don't matchup - Once a burgeoning business behemoth, but now merely a laggard playing catchup in all areas.

The good things

Brand/Business Legacy Plenty of work to do/improve on Risk-Averse Central Location

The challenges

Workload Capacities Role Ambiguity Lack of culture & inclusion Senior & Executive Management Siloed Teams Business Strategic Direction (Lack of) Multi-tiered Micromanagement

1 person found this helpful

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