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RACV Resorts

3.4 total rating from 45 reviews

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Working at RACV Resorts

3.4

45 ratings in total

89%

Rate salary as high or average

58%

Employees recommend this employer to friends

Work/Life balance

3.1

Career development

3.1

Benefits & perks

3.6

Management

2.9

Working environment

3.2

Diversity & equal opportunity

3.3

Your trust is our main concern so these ratings for RACV Resorts are shared as-is from employees in line with our community guidelines

Showing 45 reviews sorted by most recent

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1.0

Housekeeping Attendant

Apr 2024

Torquay VIC 3228

The staff are treated very poorly. I was warned about working here by friends, and Torquay Resorts high turnover of staff. I should have listened.

The good things

The guests are lovely.

The challenges

Constant gaslighting from management. They are extremely unprofessional.

1.0

Food and beverage

Oct 2023

Healesville VIC 3777

1 to 2 years in the role

Worst place to work for hospitality

The good things

The staff are what make it bearable

The challenges

Zero work life balance, extremely poor management, no recognition for good work, zero structure.

3.0

Maintenance Role

Mar 2023

Hobart TAS 7000

5 to 6 years in the role

Management very old school, bad politics

The good things

Staff and diverse people employed

The challenges

Management, my way or the highway, stuck in old ways, box ticker, micromangment

1.0

Housekeeping Attendant

Jul 2022

Torquay VIC 3228

1 to 2 years in the role, former employee

Very toxic and stressful workplace.

The good things

Some of my colleagues.

The challenges

Forced to work 6 hours without a break. Unrealistic time constraints on completing tasks. A very toxic environment to work in. Management unapproachable.

2.0

Food and Beverage

Jun 2022

Victoria, Australia

Exhausting and no staff morale

The good things

Above award wages, facilities, uniforms provided and laundered. Great employee benefits.

The challenges

Management, no room for innovation or new ideas. Difficult hours, inappropriate criticism and no recognition for hard work.

5.0

Day spa therapist

Jan 2022

Queensland, Australia

Less than 1 year in the role

Highly recommend if you want a career not just a job.

The good things

The best company I’ve ever worked for. They value staff, professional and quality environment to work in, dedicated to keeping their staff. Fantastic team. I loved every day.

The challenges

They mandated vaccines. Otherwise I would go back. I can’t fault it otherwise.

1.0

Duty Manager

Jun 2021

Victoria, Australia

5 to 6 years in the role

Worst company I have ever worked for and wouldn't recommend my worst enemy to work there

The good things

Made some life-long friends who supported each other in this toxic environment.

The challenges

Management never assists and are the only hotel/resort environment where they believe they are too good to work weekends, public holidays and evenings. Expected to work every weekend and no such thing as work / life balance.

1 person found this helpful

2.0

Housekeeping Role

Jan 2021

Victoria, Australia

Resort badly understaffed, whether due to bad management on employment areas or due to ppl on JobKeeper or both) added extra high expectations on all staff due to loading more work on an already over pressured staff level! Not enjoyable!

The good things

Staff friendly & overall resort complex nice place to work in.

The challenges

Working 5+ hours before we got any break! Hard on all staff working this physical role. Room cleans & time limits (extra Covid clean methods in place). Guests arriving earlier than normal check-in times & selfishly expecting rooms to be ready putting more stress on reception, management & already pressured housekeeping staff!

2.0

Receptionist

Jan 2021

Tasmania, Australia

Not recommended if you want to be happy.

The good things

There are a few nice people and the pay is okay.

The challenges

No opportunity for training or career advancement. Managers are lazy and incapable.

4.0

Front Office Duty Manager

Nov 2020

Victoria, Australia

Used to be really good. But not any more. Just another money-hungry organisation.

The good things

A reputable AUS organisation. Strong internal policy and control. It used to pay well (not any more). Great staff benefits. Solid training, learning and career opportunities. Met a lot of great people who became friends.

The challenges

The ruthless new management (from the top) - all of a sudden it became all about revenue, money and profit only. Chasing after every penny-grabbing opportunity, they started to treat loyal staff who loved working for the company like dispensable parts. Years of loyalty from the members no longer mattered. Going exactly opposite of what a member's organisation should be. Used to love the company's values and directions, but not any more.

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