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RSL Queensland

4.1 total rating from 45 reviews

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Working at RSL Queensland

4.1

45 ratings in total

96%

Rate salary as high or average

73%

Employees recommend this employer to friends

Work/Life balance

4.4

Career development

3.8

Benefits & perks

4.4

Management

3.8

Working environment

4.0

Diversity & equal opportunity

4.3

Your trust is our main concern so these ratings for RSL Queensland are shared as-is from employees in line with our community guidelines

Showing 45 reviews sorted by most recent

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3.0

Office Staff

Nov 2023

Rockhampton QLD 4700

Grateful for the genuine friendships I’ve made within the Veteran community, and proud to have given my best in serving & honouring every Veteran I engaged with.

The good things

The local Sub Branch volunteers you get to meet and work alongside are wonderful people. The Veterans are incredible people and make each day worthwhile. It’s the purpose that keeps you going.

The challenges

Covering very large geographical areas. Management is centralised to Brisbane which impacts a ability to have a genuine understanding of rural areas, people or distances. A greater focus needs to on the individual needs of our veterans, and how their location impacts opportunity, treatment options, housing and employment opportunities. Extremely challenging to find a work life balance and be able to fulfil the role to my expectations.

1.0

Advocate

Oct 2023

Mackay QLD 4740

RUN, Do not work for this organisation.

The good things

Working with Veterans

The challenges

Unachievable workloads, Lack of Training & Support, very top heavy & bad upper management.

1 person found this helpful

5.0

Senior eCommerce Manager

Sep 2023

Fortitude Valley QLD 4006

Less than 1 year in the role, current employee

A very humane organisation, that strives to do well on multiple levels - feels great to be a part of it!

The good things

It feels amazing to be supporting such a great cause! Also, the onboarding process is amazing, I've had the best first day ever! You get to work with some very clever, knowledgeable and dedicated people too. Lots of perks, WHF flexibility and really nice offices close to the train station (and loads of cafes)!

The challenges

Too soon to tell, however people here seem open to feedback, ideas and want to learn and fail fast!

5.0

Veterans Services

Sep 2023

Sunshine Coast QLD

Less than 1 year in the role, current employee

RSL Qld have, at this time, exceeded my expectations.

The good things

Started 4 weeks ago, day 1, had everything I required to commence the role. The onboarding process was seamless, from HR to IT. I have worked at many organisations and this is a first.

The challenges

At this time there are none.

5.0

Production Assistant

Sep 2023

Brisbane QLD 4000

current employee

Great work environment and team culture

The good things

Great team environment

The challenges

Busy role, so challenged to find time to take advantage of all the benefits

5.0

Team Leader

Sep 2023

Brisbane QLD 4000

Less than 1 year in the role, current employee

RSL Queensland offers a supportive and challenging work environment that is dedicated to meeting the needs of Veterans and their families.

The good things

RSL Queensland offers roles with purpose that have direct impact on the health of communities across the state.

The challenges

Veterans and their families are coming under increased pressure due to the cost of living crisis in Australia. Requests for support are on the rise and RSL Queensland is on the front lines with our clients to take on these challenges.

5.0

IT Department

Dec 2022

Fortitude Valley QLD 4006

1 to 2 years in the role, current employee

I feel valued and invested in, they encourage questions and collaboration, and reward high performers.

The good things

RSL Queensland invests in their people. They provide training opportunities as well as stretch opportunities. Their values are aligned with its purpose, it is very caring. They love people asking questions as it helps to test / confirm their thinking and truly value people who are curious and bring thought diversity.

The challenges

The challenges are also opportunities. It has grown quickly in a couple of years and need people with a growth mindset and willingness to help the organisation try something new and work at it to get it right, even if it isn't perfect straight away. It is a marathon not a sprint.

2.0

Information Technology Role

Mar 2022

Queensland, Australia

Less than 1 year in the role

Don’t waste your time at RSL Queensland.

The good things

99% of the people you deal with are polite, friendly and want to help. It’s a relaxed work environment. The salary is high, pay rises are provided and bonuses for achieving KPI’s. The company is wealthy and costs are not an issue. The technology systems are modern and reliable.

The challenges

Toxic co workers who enable each other. Siloed teams, lack of communication between teams, lack of direction, essential documentation and processes are missing. Poor project management, lack of training and only hearing of changes after it’s happened. Unfair WFH policy and a push to return to the office when it’s not required. Lots of talk from management but nothing ends up changing.

4 people found this helpful

3.0

Marketing

Feb 2022

Queensland, Australia

1 to 2 years in the role

Disappointing... RSL over promised and under delivered. Business needs to make huge management changes before it will ever be the agile and innovative organisation it claims to be. In its current state it’s like trying to steer the Titanic...after it hit the iceberg! It will cost all your energy and you'll end up no where!

The good things

Opportunity to work from home. Free coffee, snacks and soft drink Good salary Majority of workforce (non-management) are pleasant and friendly Potential of the business Interesting work

The challenges

Management continuously stifle change and business improvement. There is a constant sense of 'making target isn't good enough' - certain departments are terrible at rewarding success and high performing staff Poor opportunity for career development - notoriously terrible at promoting within the organisation Poor staff recognition - there is definitely some insecure soles in the business trying to protect their high paying (not-for-profit) jobs

3 people found this helpful

5.0

Customer Service Role

Mar 2021

New South Wales, Australia

Less than 1 year in the role

I love ld it

The good things

Supportive people and encouraging managers Best teams

The challenges

To maintain motivation and hitting target

Company Reviews published on our site are the views and opinions of their authors and do not represent the views and opinions of SEEK or its personnel. SEEK does not verify the truth or accuracy of any reviews and does not adopt or endorse any of the comments posted. SEEK posts reviews for what they are worth and for informational purposes only to assist candidates to find employment.

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