Windsor Smith

1.9 total rating from 51 reviews

Working at Windsor Smith

1.9

51 ratings in total
5
6
4
2
3
5
2
7
1
31

82%

Rate salary as high or average

16%

Employees recommend this employer to friends
Work/Life balance
2.0
Career development
1.7
Benefits & perks
1.6
Management
1.7
Working environment
2.1
Diversity & equal opportunity
1.8
Your trust is our main concern so these ratings for Windsor Smith are shared as-is from employees in line with our community guidelines
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1.0
Key Holder
Nov 2023
Adelaide SA 5000
Less than 1 year in the role

Will never go back even if I was offered a lot of money.

The good things
Made a genuine friend through working here.
The challenges
Micromanaged, always watching through cameras, no management in-store. Visual merchandising is more important than customers, had to take photos of displays every Wednesday and Sunday. Not allowed to take photos prior to those days and had to be done mid day no later. Not allowed to give coworkers their schedule will be seen as giving away company information will be threatened by head office. Always working on our own, sometimes even during big sales periods. Commission near impossible to make. Pay is average not worth the stress.
4 people found this helpful
1.0
Sales
Apr 2023
Haymarket NSW 2000
Less than 1 year in the role

Overall underwhelming experience

The good things
The flexibility in hours
The challenges
Discourteous in-store management
2 people found this helpful
1.0
Store Manager
Jul 2022
Victoria, Australia

Don't recommend, avoid at all costs.

The good things
The team i worked with instore
The challenges
Management, head office
3 people found this helpful
1.0
Analyst
Nov 2021
Victoria, Australia

Very interesting company to work for, felt like you were back in high school , no use of personal phones and when your absent from work they want a medical certificate every time even if you leave work early . I wasn’t use to being Micromanaged and unable to do my job.

The good things
Friendly colleagues to work with .
The challenges
Felt like I couldn’t do my job because everything is so micromanaged by the Directors. Trust issues , which affects you actually doing your job .
7 people found this helpful
1.0
Manager
Nov 2021
Victoria, Australia

Very criticize workplace never praised when doing a good job, very understaffed , and the high turn over in staff speaks for itself . Discounts pretty decent apart from only allowed to use on selected styles . Very happy I no longer work for the company

The good things
- staff members you work with - discounts
The challenges
- always criticized and never praised when you do a good job - head office (management) the way they speak to you through email . Unprofessional - high turn over in staff in store and at head office , speaks volumes - understaffed
8 people found this helpful
5.0
Assistant Store Manager
Jun 2021
Victoria, Australia
3 to 4 years in the role

Loved working for Windsor Smith !

The good things
There’s plenty of opportunity to grow within the company, I started off as a casual and worked my way up to an assistant manager role. I had a lot of support, guidance and learnt skills that I’ll be able to take with me in the future. I loved all the people I got to work with and have made life long friends.
The challenges
Sometimes working alone can be difficult. Weekly VM can be a bit tricky some weeks as some stores aren’t the same as the guide given out so can be a little bit stressful to try and work out placement.
2 people found this helpful
2.0
sales assistant
Jan 2021
Australian Capital Territory, Australia
Less than 1 year in the role

difficult work life

The good things
customer connection
The challenges
working with in store and head office management to better customer experience, balancing requested shifts with home life balance,
2 people found this helpful
1.0
Administration Role
Nov 2020
Victoria, Australia

Wouldn’t recommend working there

The good things
Non management people are awesome
The challenges
Management don’t care
4 people found this helpful
1.0
Casual Keyholder
Sep 2020
Victoria, Australia
Less than 1 year in the role, former employee

Even if I was desperate for a job, I would NEVER EVER work here

The good things
The other sales assistants. You create a bond from how badly you get treated.
The challenges
Possibly the WORST upper management I have ever dealt with. You make a mistake, and it's like the end of the world - no training will be given to help you learn and progress. Working by yourself most of the time and they except you to finish all stock boxes, keep stock room neat, make sure shoes are all aligned properly and serve customers.
8 people found this helpful
5.0
Store Manager
Apr 2020
Chadstone VIC, Australia
1 to 2 years in the role, former employee

Great company!

The good things
Busy store. Always something to do. Not boring.
The challenges
Christmas period. Realllyyy busy!
2 people found this helpful
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