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Customer Service / Online Sales Associate

Advertiser: Sacha Drake Pty Ltd|More jobs from this company

Job Description

Job Information

Job Listing Date
26 Mar 2018
Location
Brisbane, CBD & Inner Suburbs
Work Type
Full Time
Classification
Administration & Office Support, Client & Sales Administration

Customer Service / Online Sales Associate

About Us

Women’s Fashion Brand, SACHA DRAKE believes in inspiring confidence in women.

SACHA DRAKE is a well-established national Online, Retail and Wholesale business. The brand is currently stocked in our three Brisbane based Boutiques and over 100 Retailers around Australia.  The SACHA DRAKE brand is based on exceptional people who are both passionate and committed to doing their best.  SACHA DRAKE believes in inspiring confidence in women through garments designed to fit and flatter all body shapes and sizes.

About the role

An exciting opportunity has become available for a Customer Service / Online Sales Associate to join the SACHA DRAKE team in our Head Office in Woolloongabba. Working within a small, collaborative team you will play a key role by providing exceptional frontline customer service across all platforms. Building and growing relationships with both inbound phone customers and online customers is paramount whilst constantly striving to reach your sales targets.

About you

You will have impeccable customer service skills where exceeding the customer's expectations is key.  You will have passion for fashion, be computer savvy and comfortable working in an e-commerce platform.

This role will suit a talented and organised Customer Service / Sales driven individual with a strong retail sales background.

Key responsibilities include but not limited to:

  • Attending to customer enquiries via phone and email
  • Build relationships with customers
  • Processing of orders and returns
  • Achieving sale targets
  • Weekly sales reporting
  • Reception front desk & general administration duties

To be successful in this role you will possess the following:

  • Two years experience in a Fashion Customer Service role
  • Exceptional communication and Customer Service skills
  • Strong time management, multi-tasking skills, positive can do attitude
  • Excellent eye for detail
  • Proficient Microsoft Office skills

If you enjoy variety, love a challenge and have the desire to learn and grow in an e-commerce/fashion industry, then this is a great opportunity APPLY NOW! 

About Us

Women’s Fashion Brand, SACHA DRAKE believes in inspiring confidence in women.

SACHA DRAKE is a well-established national Online, Retail and Wholesale business. The brand is currently stocked in our three Brisbane based Boutiques and over 100 Retailers around Australia.  The SACHA DRAKE brand is based on exceptional people who are both passionate and committed to doing their best.  SACHA DRAKE believes in inspiring confidence in women through garments designed to fit and flatter all body shapes and sizes.

About the role

An exciting opportunity has become available for a Customer Service / Online Sales Associate to join the SACHA DRAKE team in our Head Office in Woolloongabba. Working within a small, collaborative team you will play a key role by providing exceptional frontline customer service across all platforms. Building and growing relationships with both inbound phone customers and online customers is paramount whilst constantly striving to reach your sales targets.

About you

You will have impeccable customer service skills where exceeding the customer's expectations is key.  You will have passion for fashion, be computer savvy and comfortable working in an e-commerce platform.

This role will suit a talented and organised Customer Service / Sales driven individual with a strong retail sales background.

Key responsibilities include but not limited to:

  • Attending to customer enquiries via phone and email
  • Build relationships with customers
  • Processing of orders and returns
  • Achieving sale targets
  • Weekly sales reporting
  • Reception front desk & general administration duties

To be successful in this role you will possess the following:

  • Two years experience in a Fashion Customer Service role
  • Exceptional communication and Customer Service skills
  • Strong time management, multi-tasking skills, positive can do attitude
  • Excellent eye for detail
  • Proficient Microsoft Office skills

If you enjoy variety, love a challenge and have the desire to learn and grow in an e-commerce/fashion industry, then this is a great opportunity APPLY NOW! 

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