Job Description

Job Header

Recruitment Assistant - Mackay

Advertiser: Neato Employment ServicesMore jobs from this company

Job Information

Job Listing Date
9 Apr 2018
Location
Mackay & Coalfields
Work Type
Full Time
Classification
Sales, Account & Relationship Management

Recruitment Assistant - Mackay

NEATO Employment Services are currently seeking a highly motivated Recruitment Assistant to join our team in Mackay.

  • Regional Industry Leader in Jobactive
  • Make a difference in your community
  • 38hr Mon - Fri working week

 

About NEATO

As a well-established jobactive provider and regional leader in the employment services industry; NEATO currently services over 50 locations throughout Central and Northern Queensland. Our dynamic and professional team facilitate people in achieving sustainable employment opportunities within the local community, whilst overcoming their personal and professional barriers.
 

The Role

Providing general support and assistance to the Recruitment team, ultimately ensuring quality service is delivered and agency objectives achieved.  With the core responsibility of carrying out the administrative function of the team, other duties include but are not limited to:

  • Connecting and engaging with a diverse range of clients;
  • Delivering excellent customer service and assisting clients with queries;
  • Developing and maintaining an employer network via frequent contact with clients and employers including review of vacancies;
  • Obtaining confirmation and verification from employers regarding client placements and claims within required timeframes;
  • Short-listing and appropriate referrals of clients for employer vacancies;
  • Processing relocation Employment Fund, Wage Subsidy and Relocation applications;
  • Providing administrative support to the team and other agencies, such as preparing professional resumes for clients;
  • General reception administration duties such as filing, photocopying, phone calls etc;
  • Inputting and retrieval of information and data in relevant company databases.


About You

As part of the Mackay team, you will support the team with your excellent communication and administration skills. Recent experience in a customer service or administration role and relevant business administration qualifications will be highly regarded.

You will be competent in the following role expectations:

  • Strong administration skills, including the effective use of MS Office;
  • Able to connect and engage with a diverse range of people;
  • Deliver exceptional customer service tailored to client needs;
  • Clear and concise written and oral communication skills;
  • Ability to be organised, have strong attention to detail and time management skills;
  • Able to prioritise and be flexible in managing incoming calls and attend to client’s queries;
  • Quickly adapt and learn company databases and systems;
  • Accurate data entry of client notes into industry specific computer systems;
  • Adaptable to work effectively both within a team environment and autonomously;
  • Highly motivated to achieve agency results and advance career in employment services;
  • Demonstrate a high degree of integrity, professionalism and a strong work ethic;
  • Understanding and adherence to privacy and confidentiality guidelines.

 

Why join us?

By joining this professional and driven team, you will have the capability to assist people in achieving their desired employment, whilst overcoming personal and professional barriers. With an extensive training program, performance based rewards and recognition, and a supportive team you will gain all the tools you need to successfully perform within this role.

 

Are you up for the challenge? If so, take the first step in your new career path and apply now.

NEATO Employment Services is an equal opportunity employer. NEATO Employment Services aims to be an employer of choice for Indigenous Australians, and we encourage Indigenous people to apply for this and other positions with us.

NEATO Employment Services are currently seeking a highly motivated Recruitment Assistant to join our team in Mackay.

  • Regional Industry Leader in Jobactive
  • Make a difference in your community
  • 38hr Mon - Fri working week

 

About NEATO

As a well-established jobactive provider and regional leader in the employment services industry; NEATO currently services over 50 locations throughout Central and Northern Queensland. Our dynamic and professional team facilitate people in achieving sustainable employment opportunities within the local community, whilst overcoming their personal and professional barriers.
 

The Role

Providing general support and assistance to the Recruitment team, ultimately ensuring quality service is delivered and agency objectives achieved.  With the core responsibility of carrying out the administrative function of the team, other duties include but are not limited to:

  • Connecting and engaging with a diverse range of clients;
  • Delivering excellent customer service and assisting clients with queries;
  • Developing and maintaining an employer network via frequent contact with clients and employers including review of vacancies;
  • Obtaining confirmation and verification from employers regarding client placements and claims within required timeframes;
  • Short-listing and appropriate referrals of clients for employer vacancies;
  • Processing relocation Employment Fund, Wage Subsidy and Relocation applications;
  • Providing administrative support to the team and other agencies, such as preparing professional resumes for clients;
  • General reception administration duties such as filing, photocopying, phone calls etc;
  • Inputting and retrieval of information and data in relevant company databases.


About You

As part of the Mackay team, you will support the team with your excellent communication and administration skills. Recent experience in a customer service or administration role and relevant business administration qualifications will be highly regarded.

You will be competent in the following role expectations:

  • Strong administration skills, including the effective use of MS Office;
  • Able to connect and engage with a diverse range of people;
  • Deliver exceptional customer service tailored to client needs;
  • Clear and concise written and oral communication skills;
  • Ability to be organised, have strong attention to detail and time management skills;
  • Able to prioritise and be flexible in managing incoming calls and attend to client’s queries;
  • Quickly adapt and learn company databases and systems;
  • Accurate data entry of client notes into industry specific computer systems;
  • Adaptable to work effectively both within a team environment and autonomously;
  • Highly motivated to achieve agency results and advance career in employment services;
  • Demonstrate a high degree of integrity, professionalism and a strong work ethic;
  • Understanding and adherence to privacy and confidentiality guidelines.

 

Why join us?

By joining this professional and driven team, you will have the capability to assist people in achieving their desired employment, whilst overcoming personal and professional barriers. With an extensive training program, performance based rewards and recognition, and a supportive team you will gain all the tools you need to successfully perform within this role.

 

Are you up for the challenge? If so, take the first step in your new career path and apply now.

NEATO Employment Services is an equal opportunity employer. NEATO Employment Services aims to be an employer of choice for Indigenous Australians, and we encourage Indigenous people to apply for this and other positions with us.

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