Job Description

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Front Counter - Parts Interpreter

Advertiser: Sci-Fleet Motors3.7 out of 53.7 overall rating (6 employee reviews) More jobs from this company

Job Information

Job Listing Date
11 Jun 2018
Location
Brisbane, CBD & Inner Suburbs
Work Type
Full Time
Classification
Trades & Services, Automotive Trades
Front Counter - Parts Interpreter

Sci-Fleet Motors is a family owned and operated local business that has been servicing South East QLD for over 37 years. Sci-Fleet has grown to be one of the largest organisations within the motor vehicle industry.

 

Employing over 500 staff, Sci-Fleet has multiple Toyota, Lexus and Hino dealerships spanning across South East QLD which look after all aspects of motoring including Parts, Service, Finance and Insurance.

 

Sci-Fleet Toyota, Australia's largest Toyota Dealer, we currently have an opportunity available for a full-time experienced Front Counter Parts Interpreter to join our parts department at Kedron.

 

So if you pride yourself on exceptional customer service and delivering an experience unlike any other dealership, then we want to hear from you!

 

Working closely with the Parts Team at Kedron and reporting directly to the Group Parts Manager, You will be responsible for:

  • Greeting customers that present to the front counter of the Parts Department
  • Ensure that all information pertaining to the customer’s vehicle is obtained to allow the correct part to be supplied.
  • Upon identification of the correct vehicle model, the Front Counter Parts Interpreter is required to identify the appropriate part(s) using the Electronic Parts Catalogue (EPC), Manual Catalogue(s) or microfiche.   
  • Confirm the availability of the part(s) on the computer system.   
  • Ensure that displays in the Front Counter Waiting Area are aesthetically pleasing and the general area is neat and tidy.
  • Regularly check all customer orders not collected, and call customers, usually by phone, and request a definite pick up date.
  • Answer telephone in a courteous and professional manner.
  • Ensure all payments are registered in Dealer Pro to facilitate accurate banking, each day.

 

As our ideal candidate you will possess the following skills and attributes:

  • Parts interpreter experience (desirable)
  • Superior customer service skills and the ability to work under pressure, are paramount
  • A high attention to detail with a good work ethic
  • Toyota parts preferred experience advantageous, but not necessary
  • Proven sales record experience with the ability to meet set targets
  • Exceptional communication skills with a focus on building long-term relationships with customers
  • Immaculate personal presentation
  • Strong ability to negotiate and work within a large dynamic team
  • Hold a current and valid manual driver's license (Queensland)
  • Candidates will also hold a Certificate 3 in Parts Interpretation (preferable but not essential)
  • Intermediate PC skills - proficient in MS Office Suite (Word, Excel and Outlook)

 

 Sci-Fleet Toyota will offer you:

  • A competitive salary structure and substantial opportunities to earn.
  • Overtime opportunity / bonus system
  • Company paid ongoing development and training.
  • Uniforms supplied.
  • This full-time position will require the successful person to work Monday to Friday between the hours of 8.00 am until 5.00 pm. 
  • A friendly, safe and supportive working environment with opportunities for development and room for advancement.

 

Only candidates with previous automotive parts interpreter experience or in a similar role within the automotive industry should apply. 

 

Please note that due to our strict Health and Safety policy it is a requirement that any candidates being considered for employment complete a pre-employment medical assessment inclusive of drug and alcohol screening prior to receiving a formal offer of employment.

 

If you are ready to drive your career forward, please click apply now.

 

Today is the perfect time to join the driven team at Sci-Fleet Toyota.

Sci-Fleet Motors is a family owned and operated local business that has been servicing South East QLD for over 37 years. Sci-Fleet has grown to be one of the largest organisations within the motor vehicle industry.

 

Employing over 500 staff, Sci-Fleet has multiple Toyota, Lexus and Hino dealerships spanning across South East QLD which look after all aspects of motoring including Parts, Service, Finance and Insurance.

 

Sci-Fleet Toyota, Australia's largest Toyota Dealer, we currently have an opportunity available for a full-time experienced Front Counter Parts Interpreter to join our parts department at Kedron.

 

So if you pride yourself on exceptional customer service and delivering an experience unlike any other dealership, then we want to hear from you!

 

Working closely with the Parts Team at Kedron and reporting directly to the Group Parts Manager, You will be responsible for:

  • Greeting customers that present to the front counter of the Parts Department
  • Ensure that all information pertaining to the customer’s vehicle is obtained to allow the correct part to be supplied.
  • Upon identification of the correct vehicle model, the Front Counter Parts Interpreter is required to identify the appropriate part(s) using the Electronic Parts Catalogue (EPC), Manual Catalogue(s) or microfiche.   
  • Confirm the availability of the part(s) on the computer system.   
  • Ensure that displays in the Front Counter Waiting Area are aesthetically pleasing and the general area is neat and tidy.
  • Regularly check all customer orders not collected, and call customers, usually by phone, and request a definite pick up date.
  • Answer telephone in a courteous and professional manner.
  • Ensure all payments are registered in Dealer Pro to facilitate accurate banking, each day.

 

As our ideal candidate you will possess the following skills and attributes:

  • Parts interpreter experience (desirable)
  • Superior customer service skills and the ability to work under pressure, are paramount
  • A high attention to detail with a good work ethic
  • Toyota parts preferred experience advantageous, but not necessary
  • Proven sales record experience with the ability to meet set targets
  • Exceptional communication skills with a focus on building long-term relationships with customers
  • Immaculate personal presentation
  • Strong ability to negotiate and work within a large dynamic team
  • Hold a current and valid manual driver's license (Queensland)
  • Candidates will also hold a Certificate 3 in Parts Interpretation (preferable but not essential)
  • Intermediate PC skills - proficient in MS Office Suite (Word, Excel and Outlook)

 

 Sci-Fleet Toyota will offer you:

  • A competitive salary structure and substantial opportunities to earn.
  • Overtime opportunity / bonus system
  • Company paid ongoing development and training.
  • Uniforms supplied.
  • This full-time position will require the successful person to work Monday to Friday between the hours of 8.00 am until 5.00 pm. 
  • A friendly, safe and supportive working environment with opportunities for development and room for advancement.

 

Only candidates with previous automotive parts interpreter experience or in a similar role within the automotive industry should apply. 

 

Please note that due to our strict Health and Safety policy it is a requirement that any candidates being considered for employment complete a pre-employment medical assessment inclusive of drug and alcohol screening prior to receiving a formal offer of employment.

 

If you are ready to drive your career forward, please click apply now.

 

Today is the perfect time to join the driven team at Sci-Fleet Toyota.

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