Job Description

Job Header

Service Advisor

Advertiser: Sci-Fleet Motors3.9 out of 53.9 overall rating (7 employee reviews) More jobs from this company

Job Information

Job Listing Date
26 Jun 2018
Location
Brisbane, CBD & Inner Suburbs
Work Type
Full Time
Classification
Administration & Office Support, Client & Sales Administration
Service Advisor

Sci-Fleet Motors is a family owned and operated local business that has been servicing South East QLD for over 37 years. Sci-Fleet has grown to be one of the largest organizations within the motor vehicle industry.

 

Employing over 500 staff, Sci-Fleet has multiple Toyota, Lexus and Hino dealerships spanning across South East QLD which look after all aspects of motoring including Parts, Service, Finance and Insurance.

 

Sci-Fleet Toyota, Australia's largest Toyota Dealer, we currently have an opportunity available for a full time Service Advisor, as we are seeking the talents of an energetic team player, customer service orientated, results driven person to join our Kedron Service Department.

 

Toyota is a brand that is now best in the market with a great product and the very best in Customer Service.

 

This is a rarely offered, highly sought after opportunity. If you are currently working in the customer service industry or a service department at an automotive dealership and searching for career progression then this is the opportunity for you.

 

Working closely with the Service Manager and a strong service team, You will be responsible for:

  • Meeting our guests
  • Taking enquires and service bookings
  • Writing up repair orders
  • Keeping guests up to date with vehicle progress
  • Organising courtesy cars
  • Estimating the cost and time needed to complete a job
  • Liaising with the Workshop Controller to ensure all work is carried out in the allocated time frame
  • Gaining authorisation for extra work
  • Handling guest complaints
  • Helping bring new business into the service department

 

As our ideal candidate you will possess the following skills and attributes:

  • Highly motivated
  • Guest Service focused
  • Good organisational skills
  • Ability to manage time effectively and multi-task where required
  • Ability to contribute to building a positive team spirit
  • Intermediate PC skills
  • Hold a current and valid manual driver's license (Queensland)
  • Toyota experience advantageous, but not necessary
  • Demonstrating Sci-Fleet values and behaviours that align with company policy

 

Sci-Fleet Toyota will offer you:

  • A competitive remuneration package
  • Overtime opportunity / bonus system
  • Company paid ongoing development and training
  • Uniforms supplied
  • A friendly, safe and supportive working environment with opportunities for development and room for advancement.

 

Only candidates with previous customer service experience or in a similar role within the automotive industry should apply.  This position will require the successful person to work the business hours of Monday to Friday from 7.00 AM until 5.00 PM and Saturday mornings once a month. 

 

Sci-Fleet Motors is an Equal Opportunity Employer.

 

Please note that due to our strict Health and Safety policy it is a requirement that any candidates being considered for employment complete a pre-employment medical assessment inclusive of drug and alcohol screening prior to receiving a formal offer of employment.

 

Today is the perfect time to join the driven team at Sci-Fleet Toyota.

Sci-Fleet Motors is a family owned and operated local business that has been servicing South East QLD for over 37 years. Sci-Fleet has grown to be one of the largest organizations within the motor vehicle industry.

 

Employing over 500 staff, Sci-Fleet has multiple Toyota, Lexus and Hino dealerships spanning across South East QLD which look after all aspects of motoring including Parts, Service, Finance and Insurance.

 

Sci-Fleet Toyota, Australia's largest Toyota Dealer, we currently have an opportunity available for a full time Service Advisor, as we are seeking the talents of an energetic team player, customer service orientated, results driven person to join our Kedron Service Department.

 

Toyota is a brand that is now best in the market with a great product and the very best in Customer Service.

 

This is a rarely offered, highly sought after opportunity. If you are currently working in the customer service industry or a service department at an automotive dealership and searching for career progression then this is the opportunity for you.

 

Working closely with the Service Manager and a strong service team, You will be responsible for:

  • Meeting our guests
  • Taking enquires and service bookings
  • Writing up repair orders
  • Keeping guests up to date with vehicle progress
  • Organising courtesy cars
  • Estimating the cost and time needed to complete a job
  • Liaising with the Workshop Controller to ensure all work is carried out in the allocated time frame
  • Gaining authorisation for extra work
  • Handling guest complaints
  • Helping bring new business into the service department

 

As our ideal candidate you will possess the following skills and attributes:

  • Highly motivated
  • Guest Service focused
  • Good organisational skills
  • Ability to manage time effectively and multi-task where required
  • Ability to contribute to building a positive team spirit
  • Intermediate PC skills
  • Hold a current and valid manual driver's license (Queensland)
  • Toyota experience advantageous, but not necessary
  • Demonstrating Sci-Fleet values and behaviours that align with company policy

 

Sci-Fleet Toyota will offer you:

  • A competitive remuneration package
  • Overtime opportunity / bonus system
  • Company paid ongoing development and training
  • Uniforms supplied
  • A friendly, safe and supportive working environment with opportunities for development and room for advancement.

 

Only candidates with previous customer service experience or in a similar role within the automotive industry should apply.  This position will require the successful person to work the business hours of Monday to Friday from 7.00 AM until 5.00 PM and Saturday mornings once a month. 

 

Sci-Fleet Motors is an Equal Opportunity Employer.

 

Please note that due to our strict Health and Safety policy it is a requirement that any candidates being considered for employment complete a pre-employment medical assessment inclusive of drug and alcohol screening prior to receiving a formal offer of employment.

 

Today is the perfect time to join the driven team at Sci-Fleet Toyota.

Report this job advert

Be careful- Don’t provide your bank or credit card details when applying for jobs. If you see something suspicious .

Share this role