Job Description

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Night manager & receptionist couple

Advertiser: ANCHOR BELLE HOLIDAY PARKMore jobs from this company

Job Information

Job Listing Date
8 Oct 2018
Mornington Peninsula & Bass Coast
Work Type
Full Time
Hospitality & Tourism, Front Office & Guest Services

Remuneration package to reflect hours and accommodation.
Required 5 days per week, weekends included - One weekend off in four.
Commencement date - early December 2018.

These positions require you to live onsite above the office residence. Stairs are involved, no private yard- sorry no pets.

The park consists of; Powered sites, annual holiday sites and a range of accommodation.

The successful applicants must conduct themselves in a professional and friendly manner, be outgoing and resilient with exceptional customer service and communication skills, uphold the appearance of the park and its accommodation to the highest standards.

Work alongside managerial team to ensure the high standards of professionalism are achieved. Follow workplace policies and procedures, and work to a high standard with the business' best interests at heart.

Working with children and police check required.
Non smoking policy applies.


Position 1: Night Caretaker - Grounds/Cleaner Person.
Split Shifts 5 days per week

Skills and Experience:
Experience in caravan/camping industry preferred, but not essential
Trade skills preferred but not essential
Strong communication skills
Team player with the ability to work autonomously
Good computer knowledge - NEWBOOK booking system experience an advantage
Full drivers licence
Demonstrate capability and experience in carrying out grounds and maintenance duties.

Duties and Responsibilities:
Duties include but are not limited to.

After hours check-ins and call outs.
Nightly patrols and late night lock up of facilities and storage areas.
Monitor guest and visitor movements; ensuring our policies and procedures are met in a professional manner.
Problem solving efficiently and assertively, taking responsibility for any issues that may arise.
Assess the suitability of people seeking accommodation
Office/reception duties- assist with check-ins and checkouts, monitor payment of sites and cabin rental.
Assisting vans to sites.
Daily cleaning of amenities, camp kitchens and facilities.
Service and maintain tools, plant and equipment in accordance with manufacturers specifications.
Fit and able to maintain general repairs, maintenance and cleaning of the grounds, accommodation and facilities.
Show initiative and creativity in enhancing the aesthetics and appearance of the park.
Assisting with other duties as required.

Position 2:  Office/Reception.

Skills and Experience:
Experience in caravan/camping industry preferred, but not essential.
Excellent computer skills essential.
NEWBOOK booking system experience an advantage.
Social media and 3rd party channel management highly desirable
Good time management and ability to work autonomously when required.
Strong communication skills.
Attention to detail.
Flexible and reliable

Duties and Responsibilities:
Duties include but are not limited to.

Ensuring the smooth day-to-day operation of the office and reception are met.
Co-managing cleaning staff and rosters
Enforcing park policies, procedures and regulations.
Monitoring guests movements
Daily, weekly, monthly reporting as required.
Reporting and balancing accounts.
Actively promoting the business and interacting with other business associates.
Keeping abreast of the parks social media, online and advertising footprint.
Show initiative and creativity
Problem solving efficiently and assertively
Take responsibility for any issues that may arise.

Application by email:

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