Job Description

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Sales Assistant - Diamond Exchange

Private Advertiser

Job Information

Job Listing Date
22 Nov 2018
Sydney, CBD, Inner West & Eastern Suburbs
Work Type
Full Time
Retail & Consumer Products, Retail Assistants

Diamond Exchange Full Time Sales Assistant

At Diamond Exchange we offer our customers world class diamond rings and jewellery, handcrafted in Australia and supported by extensive knowledge, brilliant craftsmanship and excellent service. And of course, outstanding value.

We have opened a beautiful showroom located in the heart of Sydney CBD and are looking for a bright and passionate person to join our team. We are looking for a full time Sales Assistant who can genuinely connect with customers to create a personalised experience, is passionate about their retail career and ready to be part of something really special!

Our showroom is beautifully designed with clean modern aesthetics which sets it apart from other retail diamond stores, and our business thrives on a blend of innovation and tradition.

We will provide successful applicants with training and previous diamond retail experience will be an advantage but is not a requirement.

If you are dedicated, loyal and passionate about your retail career and want to be part of an inclusive, nurturing, fun environment that will support your development and retail career, this could be the opportunity you have been dreaming about. 

Position Overview:

As a member of our team your focus will be to provide an exceptional experience for each and every Diamond Exchange customer. You will be motivated to consistently achieve or exceed sales budgets, while developing new customer relationships and nurturing existing ones through creating personalised experiences and driving the business to succeed as Diamond Exchange grows its national presence.

About You

You will be a dynamic, attentive and inspiring individual who thrives on customer relationship building and achieving outstanding results. You will be immaculately presented, enthusiastic, professional and have the natural ability to provide exceptional customer service and elevate the in-store experience consistently delivering memorable moments.

You will have previous retail experience, preferably in a luxury environment, and feel ready to take your customer service skills to the next level. 

Key Responsibilities

·       Ensure that excellent customer service is provided at all times by creating a memorable and personalised experience for each and every customer.

·       Assist and guide customers through multiple purchasing decisions such as custom design orders and diamond options.

·       Conduct customer consultations in our beautiful showroom and create a truly memorable experience in a luxury goods environment.

·       Create personable experiences for Diamond Exchange customers by providing support and responding to customer inquiries via phone, email, and online enquiries.

·       Consistently seek ways to improve the customer experience while adding value and building your skills and product knowledge.

·       Ensure that the showroom is always immaculately presented, merchandised to company standard, and inventory is closely controlled.


·       Great company culture with long staff tenure

·       Friendly, nurturing and fun team environment

·       Generous salary package

If this sounds like the opportunity that you have been dreaming of and you think you have what it takes to be successful in this role, please apply by sending your application to:  

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