Job Description

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Ecommerce Online Sales admin & customer Support

Advertiser: Service ExpressMore jobs from this company

Job Information

Job Listing Date
28 Nov 2018
Melbourne, CBD & Inner Suburbs
Work Type
Full Time
Information & Communication Technology, Sales - Pre & Post


Renewd is the first brand in Australia that develops refurbished devices of premium quality. A Renewd product is a Consumer Electronics device that has been used previously, but has been professionally refurbished in Australia to the highest quality and where needed provided with new original parts. We refurbish all product to the highest standard so that they become as good as new.

We are a rapidly growing E commerce business based in Melbourne. We sell consumer electronics online on our eCommerce platform.

Due to our continued growth, we are seeking an experienced and self-motivated  E commerce Sales and customer support staff member 

We're passionate about providing outstanding customer service and amazing products to our customers. 

Job description:

- Reply to customer emails in a timely manner.

- Communicate to customers on our chat program

- Answer customer phone calls

- Fulfill orders from our E commerce platform,.

- Process orders and returns.

- Keep stock organised and inventory up to date.

What we're looking for:

- Someone with great attention to detail.

- Experience in Technology, Consumer electronics and e-commerce. 

- Experience with customer service and confident writing emails in English.

- A can do attitude and well organised.

- 5 days per week (Monday-Friday) in our office in Richmond

- Excellent organisation skills.

What you can get out of it:

- We'll help you and teach you how we want things done.

- We're always happy for people to come up with suggestions as to how we can do things better.

- You will learn about E commerce, customer service and get on the job experience.

- Potential to grow with the brand.

How to Apply

If you believe you have the skills and the drive, and would like to be a part of our successful team, we look forward to your application. 

No Recruitment Agencies Please


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