Job Description

Job Header

Customer Service Officer - Parramatta Location

Advertiser: MEGTMore jobs from this company

Job Information

Job Listing Date
6 Dec 2018
Location
Sydney, Parramatta & Western Suburbs
Salary
Attractive salary with great staff benefits
Work Type
Full Time
Classification
Administration & Office Support, Administrative Assistants

Customer Service Officer - Parramatta Location

  • Exciting full-time position ideal for a self-starter who can efficiently manage time frames.
  • Join a professional and highly dedicated team.
  • Experience great staff benefits while working for the industry leader.

About the Role:

Based in our Parramatta office, this is your opportunity to work for our Apprenticeship Network Provider (ANP) Division, Australia's largest and only national ANP.

Reporting to the specific line manager, you will provide an important support role within MEGT ANP Division. You will be responsible for providing internal and external clients excellent customer service with resolved outcomes. This must be provided in line with measured Key Performance Indicators (KPIs), as well as being compliant with all aspects of the Australian Apprenticeship Federal and State Guidelines, together with any administrative processes required to achieve this goal.

Selection Criteria:

  • ability to prioritise and time manage effectively to successfully achieve results
  • accurate and efficient data entry skills with attention to detail
  • ability to interpret and apply relevant policy and legislation
  • high level of computer literacy across a range of devices and programs
  • ability to work in a team environment and be receptive to change

An attractive salary package inclusive of 9.5% superannuation and 17.5% leave loading will be on offer to the successful candidate.

The successful applicant will be required to undertake a Police Check and any State/Territory Working with Children Check (where applicable).

About MEGT

Established in 1982, MEGT (Australia) Ltd is an Australian not-for-profit organisation that has been supporting local employers, apprentices, and trainees for over 35 years.

MEGT employs approximately 650 staff members in 59 offices across every state in Australia, and in the ACT.

We provide:

  • apprentice and traineeship recruitment, management and development
  • training in nationally accredited courses
  • English language courses
  • specialised employment, training and mentoring services for Indigenous apprentices, trainees and their employers.

Our Culture

We are committed to providing an inclusive and collaborative environment for our staff. Our aim is to ensure our people are engaged, motivated and prepared with the skills and capabilities they need to deliver our goals. We do this by:

  • making the health and safety of our workers our highest priority and providing a safe and healthy work environment
  • attracting, retaining and developing the right people for the right roles
  • understanding each other, embracing our differences and welcoming a workforce that reflects the diversity of the communities we serve.

The MEGT Difference

Some of the benefits we offer include:

  • 17.5% leave loading
  • 3-day Christmas-New Year closedown as a gift
  • opportunity for career progression within a national organisation.

How to Apply

If you would like to take advantage of this opportunity please submit an application including a cover letter, detailing relevant industry experience, and a resume.

To obtain a position description, please visit our website www.megt.com.au:

  • Desktop/PC: Jobs/Careers at MEGT.
  • Handheld Devices: Select the menu icon (three parallel bars)/Jobs - select the arrow /Careers at MEGT.

To apply, please click the 'APPLY' button below. Please note: Only applications received via Seek will be accepted.

For all further queries please email megtrecruitment@megt.com.au quoting the reference number 1666.

Applications close 5pm Friday 14 December 2018.

MEGT (Australia) Ltd is committed to creating an inclusive workplace and building a diverse workforce. We strongly encourage applications from all diverse groups, including Aboriginal and Torres Strait Islander people, and people with disability.

Please note: By providing referee contact details you are consenting to MEGT contacting any nominated referee/s after interview.

To find out more about MEGT, please visit our website at www.megt.com.au

megt.com.au
  • Exciting full-time position ideal for a self-starter who can efficiently manage time frames.
  • Join a professional and highly dedicated team.
  • Experience great staff benefits while working for the industry leader.

About the Role:

Based in our Parramatta office, this is your opportunity to work for our Apprenticeship Network Provider (ANP) Division, Australia's largest and only national ANP.

Reporting to the specific line manager, you will provide an important support role within MEGT ANP Division. You will be responsible for providing internal and external clients excellent customer service with resolved outcomes. This must be provided in line with measured Key Performance Indicators (KPIs), as well as being compliant with all aspects of the Australian Apprenticeship Federal and State Guidelines, together with any administrative processes required to achieve this goal.

Selection Criteria:

  • ability to prioritise and time manage effectively to successfully achieve results
  • accurate and efficient data entry skills with attention to detail
  • ability to interpret and apply relevant policy and legislation
  • high level of computer literacy across a range of devices and programs
  • ability to work in a team environment and be receptive to change

An attractive salary package inclusive of 9.5% superannuation and 17.5% leave loading will be on offer to the successful candidate.

The successful applicant will be required to undertake a Police Check and any State/Territory Working with Children Check (where applicable).

About MEGT

Established in 1982, MEGT (Australia) Ltd is an Australian not-for-profit organisation that has been supporting local employers, apprentices, and trainees for over 35 years.

MEGT employs approximately 650 staff members in 59 offices across every state in Australia, and in the ACT.

We provide:

  • apprentice and traineeship recruitment, management and development
  • training in nationally accredited courses
  • English language courses
  • specialised employment, training and mentoring services for Indigenous apprentices, trainees and their employers.

Our Culture

We are committed to providing an inclusive and collaborative environment for our staff. Our aim is to ensure our people are engaged, motivated and prepared with the skills and capabilities they need to deliver our goals. We do this by:

  • making the health and safety of our workers our highest priority and providing a safe and healthy work environment
  • attracting, retaining and developing the right people for the right roles
  • understanding each other, embracing our differences and welcoming a workforce that reflects the diversity of the communities we serve.

The MEGT Difference

Some of the benefits we offer include:

  • 17.5% leave loading
  • 3-day Christmas-New Year closedown as a gift
  • opportunity for career progression within a national organisation.

How to Apply

If you would like to take advantage of this opportunity please submit an application including a cover letter, detailing relevant industry experience, and a resume.

To obtain a position description, please visit our website www.megt.com.au:

  • Desktop/PC: Jobs/Careers at MEGT.
  • Handheld Devices: Select the menu icon (three parallel bars)/Jobs - select the arrow /Careers at MEGT.

To apply, please click the 'APPLY' button below. Please note: Only applications received via Seek will be accepted.

For all further queries please email megtrecruitment@megt.com.au quoting the reference number 1666.

Applications close 5pm Friday 14 December 2018.

MEGT (Australia) Ltd is committed to creating an inclusive workplace and building a diverse workforce. We strongly encourage applications from all diverse groups, including Aboriginal and Torres Strait Islander people, and people with disability.

Please note: By providing referee contact details you are consenting to MEGT contacting any nominated referee/s after interview.

To find out more about MEGT, please visit our website at www.megt.com.au

Right to live and work

You must have the right to live and work in this location to apply for this job.

Report this job advert

Be careful- Don’t provide your bank or credit card details when applying for jobs. If you see something suspicious .

Share this role