Job Description

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Insolvency Team Leader

Advertiser: MyBudget4.2 out of 54.2 overall rating (48 employee reviews) More jobs from this company

Job Information

Job Listing Date
21 Jan 2019
Location
Adelaide
Work Type
Full Time
Classification
Banking & Financial Services, Credit

Insolvency Team Leader

Who is MyBudget?

MyBudget is Australia's largest trusted personal budgeting specialist. We've been proudly fulfilling our mission to reduce financial stress in the community, since the company started in 1999, and have helped more than 65,000 Australians to reduce debt, save money and achieve their financial goals.

About the role:

This customer centric role requires a hard-working, self-motivated Leader with in depth experience & knowledge in insolvency. 

The ideal candidate will be someone who thrives in delivering work practice innovation and reviewing processes that create high performing teams. 

Ideally knowledge in either bankruptcy or part 9 debt arrangements would be beneficial.

Accountabilities include:

  • Manage Insolvency client experience to ensure exceptional client outcomes
  • Consistently role model the values and required behaviours that achieve exceptional client results and consistent staff behaviour
  • Provide leadership and guidance on best practice principles and standards that meet or exceeded client expectations, driving client advocacy for the service, ensuring client tenure meets business objectives

Knowledge & Experience:

  • Proven application of modern management practices, leadership, coaching and mentoring in a customer service environment
  • Ability to implement operational initiatives impacting on small to medium complex environments
  • Demonstrated track record in delivering high performance against key business drivers
  • Experience with the Australian Financial Services industry
  • Experience with Insolvency 
  • A minimum of 4 years’ Leadership/management experience
  • Knowledge of Australian Financial Security Authority processes

Special Requirements

  • You will be required to work until 8:30pm 1-2 nights per week

What do I do now?

If you want to change the lives of people and make a difference, please submit your Resume and Covering Letter.

Check out our website for more information on this great Australian Company.

www.mybudget.com.au

Who is MyBudget?

MyBudget is Australia's largest trusted personal budgeting specialist. We've been proudly fulfilling our mission to reduce financial stress in the community, since the company started in 1999, and have helped more than 65,000 Australians to reduce debt, save money and achieve their financial goals.

About the role:

This customer centric role requires a hard-working, self-motivated Leader with in depth experience & knowledge in insolvency. 

The ideal candidate will be someone who thrives in delivering work practice innovation and reviewing processes that create high performing teams. 

Ideally knowledge in either bankruptcy or part 9 debt arrangements would be beneficial.

Accountabilities include:

  • Manage Insolvency client experience to ensure exceptional client outcomes
  • Consistently role model the values and required behaviours that achieve exceptional client results and consistent staff behaviour
  • Provide leadership and guidance on best practice principles and standards that meet or exceeded client expectations, driving client advocacy for the service, ensuring client tenure meets business objectives

Knowledge & Experience:

  • Proven application of modern management practices, leadership, coaching and mentoring in a customer service environment
  • Ability to implement operational initiatives impacting on small to medium complex environments
  • Demonstrated track record in delivering high performance against key business drivers
  • Experience with the Australian Financial Services industry
  • Experience with Insolvency 
  • A minimum of 4 years’ Leadership/management experience
  • Knowledge of Australian Financial Security Authority processes

Special Requirements

  • You will be required to work until 8:30pm 1-2 nights per week

What do I do now?

If you want to change the lives of people and make a difference, please submit your Resume and Covering Letter.

Check out our website for more information on this great Australian Company.

www.mybudget.com.au

The application form will include these questions:
  • Which of the following statements best describes your right to work in Australia?
  • What's your expected annual base salary?
  • How much notice are you required to give your current employer?
  • How many years' experience do you have in the financial services industry?
  • Have you completed a qualification in finance?

Right to live and work

You must have the right to live and work in this location to apply for this job.

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