Job Description

Job Header

Authorised Officer - Victorian Apprenticeship Field Services

Advertiser: The Busy GroupMore jobs from this company

Job Information

Job Listing Date
4 Jan 2019
Location
Melbourne
Work Type
Full Time
Classification
Government & Defence, Other

Authorised Officer - Victorian Apprenticeship Field Services

ABOUT BUSY

BUSY At Work is a provider of outsourced Government services, delivering apprenticeship, employment, scholarship and community programs.

We have 40 years' experience providing skilling solutions and services to businesses, workers and job seekers.

ABOUT THE ROLE

  • Full Time to 2021
  • South-South Eastern & Peninsula Suburb coverage
BUSY’s VAFS provide an apprenticeship regulatory field service to the Victorian Registration and Qualifications Authority (VRQA). The service provides risk assessment and investigation services to detect and report non-compliance, to increase regulatory awareness and presence amongst employers, apprentices and trainees. The scope of investigations includes obligations under Training Contracts and relevant Acts and Regulations. The process involves interviewing employers and apprentices and some other stakeholders and examining records to inform findings. Investigations are typically conducted at work sites.


PRIMARY DUTIES  

  • Conduct investigations resulting from escalations from Risk Assessment Services and campaigns (specific purpose investigations targeting defined regulatory questions in identified industries, occupations or locations)
  • Assist in the resolution of disputes between parties to the training contract.
  • Where necessary provide detailed reports to the Delegate for decision related to Disputes or Investigations
  • Research information including the training contract, relevant prior history including previous investigations, disputes or complaints
  • Verify that the parties are fulfilling their obligations under training contracts including by interview and sighting of relevant evidence
  • Educate the parties on their rights and obligations.
  • Write concise, objective and accurate reports for investigations that detect non-compliance
  • Reporting filed intelligence on a regular basis
KNOWLEDGE, SKILLS & EXPERIENCE   

  • Key skills needed relate to Investigations, associated report writing skills and knowledge of apprenticeship regulatory requirements. An outstanding candidate may be considered without experience in one of these requirements.
  • Experience or demonstrable ability to investigate matters and make appropriate decisions and recommendations
  • Ability to interpret, articulate and apply legislation and policy to determine compliance requirements for stakeholders.
  • Experience or capability to prepare and write clear and concise reports
  • Knowledge of vocational training issues, the contemporary regulated employment and training environment, and legislation as they relate to Victorian apprenticeships.
  • Demonstrated ability to work independently to achieve challenging KPI’s.
  • Driver’s License – safe driving record
QUALIFICATIONS   
  • Certificate IV in Government Investigations or willing to achieve the qualification or a superior qualification within 12 months of commencement.
Note: There are a number of roles being advertised. Each role will primarily but not exclusively service defined geographic locations. At various times travel to other areas around the State will be required and some (limited) overnight travel should be expected. As the role will travel extensively around the allocated region on a daily basis, applicants should nominate their preferred location(s).


The areas covered by the role include: South-South Eastern & Peninsula Suburbs.

A program head office is within 20-30 minutes of Melbourne CBD though this role is not expected to attend the office regularly beyond meetings and training.

CULTURE & VALUES

The BUSY Group values inclusiveness, excellence, resilience, integrity and innovation. These values are entrenched in the work we do and how we conduct our business.

BUSY is committed to achieving a diverse workforce and strongly encourages applications from Aboriginal and Torres Strait Islanders, people from culturally diverse backgrounds and people with disabilities.

HOW TO APPLY

Our preferred method of application is on Seek.

For further information, please contact recruitment@busyatwork.com.au

Please do not apply directly to the recruitment email address.

*Please note this position is subject to a Criminal History Check and Working with Children Check

Human Resources
07 5585 4380

ABOUT BUSY

BUSY At Work is a provider of outsourced Government services, delivering apprenticeship, employment, scholarship and community programs.

We have 40 years' experience providing skilling solutions and services to businesses, workers and job seekers.

ABOUT THE ROLE

  • Full Time to 2021
  • South-South Eastern & Peninsula Suburb coverage
BUSY’s VAFS provide an apprenticeship regulatory field service to the Victorian Registration and Qualifications Authority (VRQA). The service provides risk assessment and investigation services to detect and report non-compliance, to increase regulatory awareness and presence amongst employers, apprentices and trainees. The scope of investigations includes obligations under Training Contracts and relevant Acts and Regulations. The process involves interviewing employers and apprentices and some other stakeholders and examining records to inform findings. Investigations are typically conducted at work sites.


PRIMARY DUTIES  

  • Conduct investigations resulting from escalations from Risk Assessment Services and campaigns (specific purpose investigations targeting defined regulatory questions in identified industries, occupations or locations)
  • Assist in the resolution of disputes between parties to the training contract.
  • Where necessary provide detailed reports to the Delegate for decision related to Disputes or Investigations
  • Research information including the training contract, relevant prior history including previous investigations, disputes or complaints
  • Verify that the parties are fulfilling their obligations under training contracts including by interview and sighting of relevant evidence
  • Educate the parties on their rights and obligations.
  • Write concise, objective and accurate reports for investigations that detect non-compliance
  • Reporting filed intelligence on a regular basis
KNOWLEDGE, SKILLS & EXPERIENCE   

  • Key skills needed relate to Investigations, associated report writing skills and knowledge of apprenticeship regulatory requirements. An outstanding candidate may be considered without experience in one of these requirements.
  • Experience or demonstrable ability to investigate matters and make appropriate decisions and recommendations
  • Ability to interpret, articulate and apply legislation and policy to determine compliance requirements for stakeholders.
  • Experience or capability to prepare and write clear and concise reports
  • Knowledge of vocational training issues, the contemporary regulated employment and training environment, and legislation as they relate to Victorian apprenticeships.
  • Demonstrated ability to work independently to achieve challenging KPI’s.
  • Driver’s License – safe driving record
QUALIFICATIONS   
  • Certificate IV in Government Investigations or willing to achieve the qualification or a superior qualification within 12 months of commencement.
Note: There are a number of roles being advertised. Each role will primarily but not exclusively service defined geographic locations. At various times travel to other areas around the State will be required and some (limited) overnight travel should be expected. As the role will travel extensively around the allocated region on a daily basis, applicants should nominate their preferred location(s).


The areas covered by the role include: South-South Eastern & Peninsula Suburbs.

A program head office is within 20-30 minutes of Melbourne CBD though this role is not expected to attend the office regularly beyond meetings and training.

CULTURE & VALUES

The BUSY Group values inclusiveness, excellence, resilience, integrity and innovation. These values are entrenched in the work we do and how we conduct our business.

BUSY is committed to achieving a diverse workforce and strongly encourages applications from Aboriginal and Torres Strait Islanders, people from culturally diverse backgrounds and people with disabilities.

HOW TO APPLY

Our preferred method of application is on Seek.

For further information, please contact recruitment@busyatwork.com.au

Please do not apply directly to the recruitment email address.

*Please note this position is subject to a Criminal History Check and Working with Children Check

The application form will include these questions:
  • Do you have a current Australian driver's licence?
  • Which of the following statements best describes your right to work in Australia?
  • What's your expected annual base salary?
  • How much notice are you required to give your current employer?
  • Do you have a current Police Check (National Police Certificate) for employment?

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