Job Description

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Business Improvement Manager

Advertiser: BentleysMore jobs from this company

Job Information

Job Listing Date
10 Jan 2019
Location
Brisbane, CBD & Inner Suburbs
Work Type
Contract/Temp
Classification
Information & Communication Technology, Programme & Project Management
Business Improvement Manager

About the company

Bentleys is an independent network of accountants, taxation and business advisers focused on delivering clear business advice and creative solutions that generate tangible benefits for our clients. Today, our growing Australian network has in excess of 84+Partners /Directors and 700+ team member over 17 offices. Our Queensland office is the largest in the national network with 22 Partners/Directors and 190+ team members.

 

About the role

 

Reporting to the Partners, the Business Process Improvement Manager will deliver both project and change management initiatives to implement an exciting internal innovation program. You will contribute to the achievement of Bentleys strategy through the development, design, implementation and analysis across four key streams customer, systems, processes and people.

 

 

The Responsibilities:

 

At Bentleys we are Thinking Ahead, and our internal innovation program will transform the firm’s footprint and challenge the status quo. Your first project will involve reviewing and enhancing how we exceed our client needs now and into the future. Liaising with key stakeholders within the firm, you will scope business requirements, develop content and implement innovative solutions.

 

Key responsibilities are:

  • Project management and implementation of the Business Process Improvement agenda for Business services, including:
    • Evaluation and validation of business needs and business process analysis
    • Development of an implementation plan
    • Development of relevant business cases for change initiatives
    • Designing and development of as-is and future processes
    • Evaluation of applicable systems/process solutions and recommendations
  • Develop, lead and implement change management plans, including:
    • Apply structured change management methodology
    • Assess the change impact
    • Create and manage communication activities
    • Manage and support training activities as relevant
    • Conduct post project reviews to ensure continuous improvement
    • Close projects out and support the transition to business as usual
    • Engage/communicate/report regularly with all relevant stakeholders
       

Your Attributes

  • Relevant tertiary qualifications in business or management
  • Experience in project management (Highly Desired) 
  • Qualifications in Project Management – PMBOK or PRINCEII (Highly Regarded)
  • Experience  in delivering Change Management & Communications (Highly Regarded)
  • Business process modelling and interpretations
  • High-level problem-solving skills with a demonstrated ability to conceptualise ideas and provide detailed analysis and recommendations to senior management
  • Quick learner of new technology and processes - Proactive learning orientation
  • High level of communication skills, both written and verbal 
  • High level of coaching, facilitating and stakeholder management skills
  • Strong analytical mind
  • Flexibility in approach
  • Resilience - an ability to influence change

 

Benefits

Bentleys offers a genuinely supportive and positive team culture, the opportunity for growth through training and career advancement, and competitive salary package. Our colleagues are committed, professional and client-focused and enjoy a positive work-life balance. In addition, you can expect:

  • Direct access to senior staff, Directors and Partners
  • To be a key leader of Business Improvements
  • Professional Training and Development
  • Social and corporate sporting activities; and
  • Corporate volunteering opportunities


Apply
To apply please write us a covering letter introducing yourself and outlining your interest in the role and submit this together with your resume through the 'Apply Now' function.

Applications close on 1st February 2019.

A member of Bentley's, an association of independent accounting firms in Australia.
The member firms of Bentley's are affiliated only and not in partnership.

About the company

Bentleys is an independent network of accountants, taxation and business advisers focused on delivering clear business advice and creative solutions that generate tangible benefits for our clients. Today, our growing Australian network has in excess of 84+Partners /Directors and 700+ team member over 17 offices. Our Queensland office is the largest in the national network with 22 Partners/Directors and 190+ team members.

 

About the role

 

Reporting to the Partners, the Business Process Improvement Manager will deliver both project and change management initiatives to implement an exciting internal innovation program. You will contribute to the achievement of Bentleys strategy through the development, design, implementation and analysis across four key streams customer, systems, processes and people.

 

 

The Responsibilities:

 

At Bentleys we are Thinking Ahead, and our internal innovation program will transform the firm’s footprint and challenge the status quo. Your first project will involve reviewing and enhancing how we exceed our client needs now and into the future. Liaising with key stakeholders within the firm, you will scope business requirements, develop content and implement innovative solutions.

 

Key responsibilities are:

  • Project management and implementation of the Business Process Improvement agenda for Business services, including:
    • Evaluation and validation of business needs and business process analysis
    • Development of an implementation plan
    • Development of relevant business cases for change initiatives
    • Designing and development of as-is and future processes
    • Evaluation of applicable systems/process solutions and recommendations
  • Develop, lead and implement change management plans, including:
    • Apply structured change management methodology
    • Assess the change impact
    • Create and manage communication activities
    • Manage and support training activities as relevant
    • Conduct post project reviews to ensure continuous improvement
    • Close projects out and support the transition to business as usual
    • Engage/communicate/report regularly with all relevant stakeholders
       

Your Attributes

  • Relevant tertiary qualifications in business or management
  • Experience in project management (Highly Desired) 
  • Qualifications in Project Management – PMBOK or PRINCEII (Highly Regarded)
  • Experience  in delivering Change Management & Communications (Highly Regarded)
  • Business process modelling and interpretations
  • High-level problem-solving skills with a demonstrated ability to conceptualise ideas and provide detailed analysis and recommendations to senior management
  • Quick learner of new technology and processes - Proactive learning orientation
  • High level of communication skills, both written and verbal 
  • High level of coaching, facilitating and stakeholder management skills
  • Strong analytical mind
  • Flexibility in approach
  • Resilience - an ability to influence change

 

Benefits

Bentleys offers a genuinely supportive and positive team culture, the opportunity for growth through training and career advancement, and competitive salary package. Our colleagues are committed, professional and client-focused and enjoy a positive work-life balance. In addition, you can expect:

  • Direct access to senior staff, Directors and Partners
  • To be a key leader of Business Improvements
  • Professional Training and Development
  • Social and corporate sporting activities; and
  • Corporate volunteering opportunities


Apply
To apply please write us a covering letter introducing yourself and outlining your interest in the role and submit this together with your resume through the 'Apply Now' function.

Applications close on 1st February 2019.

The application form will include these questions:
  • Which of the following statements best describes your right to work in Australia?
  • What's your expected annual base salary?
  • How many years of project management experience do you have?
  • How many years' experience do you have with change management?

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