Job Description

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Claims Officer

Advertiser: Gallagher Bassett3.2 out of 53.2 overall rating (64 employee reviews) More jobs from this company

Job Information

Job Listing Date
11 Jan 2019
Location
Darwin
Work Type
Full Time
Classification
Insurance & Superannuation, Claims
Claims Officer
Gallagher Bassett is Australia’s largest Third Party Administrator (TPA). Our focus is refreshingly simple:  We manage insurance claims on behalf of insurers, brokers, government bodies and self-insured organisations.
 
At GB, we have a proven track record of building strong partnerships, helping our clients improve return to work performance and helping injured workers return to work and to life.
 
With our newly established office in the Northern Territory, we are partnering with the Northern Territory Government to provide Return to Work services in Darwin, Katherine and Alice Springs, with a focus on improved client experience and outcomes.
 
We are building a new customer, solution and outcome-focused team that will embrace and complement our unique GB culture, creating job opportunities for locals in the NT.
 
The position
 
We are currently seeking a Claims Officer who can hit the ground running to join our corporate office located in Darwin.  This role is a full time, permanent position.
 
Responsibilities include but are not limited to:
 
The Claims Officer, reporting directly to a Team Manager, is responsible for providing a customer focused, efficient, and cost effective management of workers compensation claims, duties include:  
  • Providing effective and efficient claims administration to ensure that injured workers receive fair and accurate compensation in accordance with relevant legislation;
  • Providing a high quality and empathetic customer service to internal and external stakeholders;
  • Providing professional and proactive specialist claims management support to Return to Work Specialists, with a view to achieving safe and sustained return to work as early as possible.

     

What we are looking for:
 
To be considered for this role you will need to have:
  • A strong sense of accountability with the ability to follow through on tasks;
  • Demonstrated ability working as part of a team;
  • Strong interpersonal skills with the ability to build relationships;
  • A proven track record in delivering on customers’ needs/requirements with the ability to empathise;
  • Strong organisational and time management capability;
  • A sound level of attention to detail.
 Candidates with workers compensation or personal injury experience will be held in high regard.
 
What we can offer you: 
  • Opportunities for ongoing education and development
  • Service recognition awards
  • Employee assistance program for yourself and immediate family members
  • Staff referral incentive
  • Discounts with up to 250 retailers nationally
  • The opportunity to work for a company that gives back to the community through our Gentle Bear program
To apply
 
If you think you can make a positive difference to our business we want to hear from you today!
Click on Apply for this Job.
 
Only people with the right to work in this country will be considered for this position.
 
GB is an equal opportunity employer and is proud to be one of 135 companies from 23 countries and representing 57 industry categories, named on the Ethisphere Institute’s 2018 World’s Most Ethical Companies list for the seventh consecutive year.
 

Email: Please click the 'Apply Now' button below.
'We manage claims.... better'
Gallagher Bassett is Australia’s largest Third Party Administrator (TPA). Our focus is refreshingly simple:  We manage insurance claims on behalf of insurers, brokers, government bodies and self-insured organisations.
 
At GB, we have a proven track record of building strong partnerships, helping our clients improve return to work performance and helping injured workers return to work and to life.
 
With our newly established office in the Northern Territory, we are partnering with the Northern Territory Government to provide Return to Work services in Darwin, Katherine and Alice Springs, with a focus on improved client experience and outcomes.
 
We are building a new customer, solution and outcome-focused team that will embrace and complement our unique GB culture, creating job opportunities for locals in the NT.
 
The position
 
We are currently seeking a Claims Officer who can hit the ground running to join our corporate office located in Darwin.  This role is a full time, permanent position.
 
Responsibilities include but are not limited to:
 
The Claims Officer, reporting directly to a Team Manager, is responsible for providing a customer focused, efficient, and cost effective management of workers compensation claims, duties include:  
  • Providing effective and efficient claims administration to ensure that injured workers receive fair and accurate compensation in accordance with relevant legislation;
  • Providing a high quality and empathetic customer service to internal and external stakeholders;
  • Providing professional and proactive specialist claims management support to Return to Work Specialists, with a view to achieving safe and sustained return to work as early as possible.

     

What we are looking for:
 
To be considered for this role you will need to have:
  • A strong sense of accountability with the ability to follow through on tasks;
  • Demonstrated ability working as part of a team;
  • Strong interpersonal skills with the ability to build relationships;
  • A proven track record in delivering on customers’ needs/requirements with the ability to empathise;
  • Strong organisational and time management capability;
  • A sound level of attention to detail.
 Candidates with workers compensation or personal injury experience will be held in high regard.
 
What we can offer you: 
  • Opportunities for ongoing education and development
  • Service recognition awards
  • Employee assistance program for yourself and immediate family members
  • Staff referral incentive
  • Discounts with up to 250 retailers nationally
  • The opportunity to work for a company that gives back to the community through our Gentle Bear program
To apply
 
If you think you can make a positive difference to our business we want to hear from you today!
Click on Apply for this Job.
 
Only people with the right to work in this country will be considered for this position.
 
GB is an equal opportunity employer and is proud to be one of 135 companies from 23 countries and representing 57 industry categories, named on the Ethisphere Institute’s 2018 World’s Most Ethical Companies list for the seventh consecutive year.
 

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