Job Description

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Customer Service Agent

Advertiser: Smoke Alarms Australia3.3 out of 53.3 overall rating (4 employee reviews) More jobs from this company

Job Information

Job Listing Date
11 Jan 2019
Location
Sydney, North Shore & Northern Beaches
Salary
$50,000 - $54,999
Work Type
Full Time
Classification
Call Centre & Customer Service, Customer Service - Call Centre

Permanent call centre opportunities for CUSTOMER SERVICE SUPERSTARS in our Artarmon office.

*** This is NOT a sales role and no cold calling is required *** Minimal evening/weekend work  ***  Easy access via public transport  ***

SMOKE ALARMS AUSTRALIA - 

Smoke Alarms Australia takes pride in protecting properties and keeping residents safe against the risk of fire Australia wide. Since 2005, our servicing program has made it easy for landlords to meet their smoke alarm compliance obligations. 

We work with real estate offices and landlords to ensure rental properties across Australia are compliant to smoke alarm legislation.

We are the industry leader and we continue to grow our business across Australia

 

AS ONE OF OUR NEW CUSTOMER SERVICE SUPERSTARS, your key responsibilities - 

• Answering in-bound inquiries from our Real Estate clients
• Using our in-house CRM to process new work orders, update client details etc

• Support our sales team with on-boarding of new clients  

• Using Google Maps and other related computer systems.

WHAT YOU WILL BRING WITH YOU - 

• Very high level of English communication, both verbal and written.

• A passion about what you do with a strong desire to go above and beyond for your customer

• Previous call centre / customer service experience

• Excellent attention to detail with the ability to multitask across computer programs

WHAT NOW - 

Send your CV NOW for a speedy turn around - we are recruiting TODAY 

to;  nycki.hayson@smokealarmsaustralia.com.au

www.smokealarmsaustralia.com.au

The application form will include these questions:
  • Which of the following statements best describes your right to work in Australia?
  • Do you have customer service experience?

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