Job Description

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Retention Consultant - Outbound Call Centre

Advertiser: Trivett2.9 out of 52.9 overall rating (8 employee reviews) More jobs from this company

Job Information

Job Listing Date
12 Jan 2019
Location
Sydney, Parramatta & Western Suburbs
Work Type
Full Time
Classification
Call Centre & Customer Service, Sales - Outbound

Retention Consultant - Outbound Call Centre

Work on the biggest automotive brands for the largest automotive group in Australia.
  • Work Monday to Friday and have the WEEKEND OFF!
  • Prestigious Automotive Group
  • Attractive salary
  • Fantastic employee benefits
  • Career progression pathways
  • Work life balance

Our Company

Trivett is a leading player in the automotive services sector operating in the distribution, retail and logistics markets for recognised brands such as Subaru, Volkswagen, BMW, Jaguar, Land Rover, Mitsubishi, Peugeot, Honda, Isuzu, Citroen and Bespoke brands.

Part of the global Group, we bring 160 years of history and innovation to the automotive services sector. With over 1600 employees across Australia, the core of the Inchcape spirit is to create an incredible customer experience for the best car brands in the world.

The Role

An exciting opportunity exists for a high performing, sales savvy and customer-centric professional. This role is not for the faint hearted, we are looking for ‘Hunters' who we would prefer have call centre sales experience to provide exceptional service to our clients and generate both finance and car sales leads across our internal business units.

Skills and Experience

  • Minimum 12 months outbound call centre experience
  • Smart thinking, charismatic & confident on the phone
  • Be able to bounce back from customer handling objections
  • Have a consultative and customer centric approach
  • Exceptional communication and listening skills
  • Have the determination, resilience and passion for success
  • Be fun and enjoy building relationships

In return, the successful candidate will be rewarded with career development in a friendly professional customer driven environment working Monday to Friday. Attractive salary and commission structure along with the Trivett's fantastic employee benefits including discounted health insurance, access to employee assistance program and our company vehicle lease program.

  • Work Monday to Friday and have the WEEKEND OFF!
  • Prestigious Automotive Group
  • Attractive salary
  • Fantastic employee benefits
  • Career progression pathways
  • Work life balance

Our Company

Trivett is a leading player in the automotive services sector operating in the distribution, retail and logistics markets for recognised brands such as Subaru, Volkswagen, BMW, Jaguar, Land Rover, Mitsubishi, Peugeot, Honda, Isuzu, Citroen and Bespoke brands.

Part of the global Group, we bring 160 years of history and innovation to the automotive services sector. With over 1600 employees across Australia, the core of the Inchcape spirit is to create an incredible customer experience for the best car brands in the world.

The Role

An exciting opportunity exists for a high performing, sales savvy and customer-centric professional. This role is not for the faint hearted, we are looking for ‘Hunters' who we would prefer have call centre sales experience to provide exceptional service to our clients and generate both finance and car sales leads across our internal business units.

Skills and Experience

  • Minimum 12 months outbound call centre experience
  • Smart thinking, charismatic & confident on the phone
  • Be able to bounce back from customer handling objections
  • Have a consultative and customer centric approach
  • Exceptional communication and listening skills
  • Have the determination, resilience and passion for success
  • Be fun and enjoy building relationships

In return, the successful candidate will be rewarded with career development in a friendly professional customer driven environment working Monday to Friday. Attractive salary and commission structure along with the Trivett's fantastic employee benefits including discounted health insurance, access to employee assistance program and our company vehicle lease program.

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