Job Description

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Customer Service Representative

Advertiser: Trojan FibreglassMore jobs from this company

Job Information

Job Listing Date
12 Jan 2019
Newcastle, Maitland & Hunter
$20 - $29.99 per hour
Work Type
Manufacturing, Transport & Logistics, Other

Due to continued growth and expansion of the business we are looking for a new member of our customer service and sales team. The role would suit an enthusiastic customer focused individual who is keen to learn fast and join a fast growing company.

Trojan Fibreglass is a manufacturer and supplier of resin and fibreglass composite materials. We have been in business for over 20 years with a long track record of providing the best service and highest quality products to the industry. We have a large customer base all over Australia and a successful online presence.  

The job role will include but not limited to:

- Customer Service via phone, email and face to face.

- Provide customers with technical knowledge and sales support. (previous technical knowledge not a must).

- Process orders including taking payment, packing and booking in consignments for transport.

- Responsible for maintaining the onsite trade store.

- Data Entry of orders and purchase invoices.

The ideal applicant should possess the following strengths:

- Reliable, honest and punctual.

- A good team player.

- Previous customer service experience.

- Experience in fibreglass ideal but not a must.

- Able to work in a manufacturing environment and work closely with Dangerous Goods and Chemicals

- Good computer skills with previous knowledge of email and POS software.


This role will be Monday-Friday Only, applicant will need to be available between the hours of 7am-4.30pm, employment will be casual 38hrs per week and moving into full time for the right applicant.  

The application form will include these questions:
  • Which of the following statements best describes your right to work in Australia?
  • Do you have customer service experience?
  • Are you willing to undergo pre-employment drug and alcohol screening?
  • Do you have a current Australian driver's licence?
  • Do you own or have regular access to a car?

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