Job Description

Job Header

Customer Service Representative

Advertiser: Hays Contact CentresMore jobs from this company

Job Information

Job Listing Date
5 Feb 2019
Location
Sydney, Parramatta & Western Suburbs
Salary
$27ph + super T2P
Work Type
Contract/Temp
Classification
Call Centre & Customer Service, Customer Service - Call Centre

Customer Service Representative

Immediate Start in Hills District for Leading Customer Service Team!
  • Do you want work locally in the Hills District?
  • In an exciting and desirable industry with future progression opps?
  • Work under fantastic management in modern offices!

Immediate start in Hills District for leading Medical Devices supplier| Friendly & Supportive team|Onsite Park

Your new company
This company is one of the leading manufacturers and suppliers of medical devices based locally in the Hills District, The ideal candidate will have a can-do attitude and understand the importance of creating and maintaining customer relationships. Previous experience in a similar health field or medical devices is advantageous but non-essential.

Your new role
The Customer Service Officer is responsible for the timely and accurate answering of customer
enquiries relating to products and orders. In addition, this role takes and processes orders in SAP. The
CS Officer will also escalate customer enquiries and orders when required.

  • Taking inbound enquires from customers and adhering to call centre level KPI's
  • Look up customer enquiries via SAP; process orders via SAP and handled end-to-end orders via SAP
  • Investigate, resolve and escalate all customer complaints
  • Develop a close relationship with customer base
  • General admin duties associated with the above


What you'll need to succeed

  • High volume order processing experience is required
  • Previous experience working in a high-volume call centre or customer service team is essential
  • SAP desirable
  • Industry experience desirable but not essential - either in medical devices, pharmaceuticals or healthcare
  • Positive attitude is a must and ability to be flexible in the workplace and work effective within a team


What you'll get in return

  • $27.55ph in Hills District
  • Temp to Perm contract
  • Work under motivational and inspiring management who always puts the team first
  • Onsite parking
  • Standard fulltime hours Monday-Friday
  • Immediate start



What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to emmalouise.smith@hays.com.au, or call us now 0290496925.


Reference Number: 2178158

To apply please click
the 'Apply' button below.

Immediate start in Hills District for leading Medical Devices supplier| Friendly & Supportive team|Onsite Park

Your new company
This company is one of the leading manufacturers and suppliers of medical devices based locally in the Hills District, The ideal candidate will have a can-do attitude and understand the importance of creating and maintaining customer relationships. Previous experience in a similar health field or medical devices is advantageous but non-essential.

Your new role
The Customer Service Officer is responsible for the timely and accurate answering of customer
enquiries relating to products and orders. In addition, this role takes and processes orders in SAP. The
CS Officer will also escalate customer enquiries and orders when required.

  • Taking inbound enquires from customers and adhering to call centre level KPI's
  • Look up customer enquiries via SAP; process orders via SAP and handled end-to-end orders via SAP
  • Investigate, resolve and escalate all customer complaints
  • Develop a close relationship with customer base
  • General admin duties associated with the above


What you'll need to succeed

  • High volume order processing experience is required
  • Previous experience working in a high-volume call centre or customer service team is essential
  • SAP desirable
  • Industry experience desirable but not essential - either in medical devices, pharmaceuticals or healthcare
  • Positive attitude is a must and ability to be flexible in the workplace and work effective within a team


What you'll get in return

  • $27.55ph in Hills District
  • Temp to Perm contract
  • Work under motivational and inspiring management who always puts the team first
  • Onsite parking
  • Standard fulltime hours Monday-Friday
  • Immediate start



What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to emmalouise.smith@hays.com.au, or call us now 0290496925.

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