Job Description

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Booking and Admission Officer

Advertiser: Healthscope2.9 out of 52.9 overall rating (118 employee reviews) More jobs from this company

Job Information

Job Listing Date
8 Feb 2019
Location
Sydney
Work Type
Full Time
Classification
Administration & Office Support, Administrative Assistants

Booking and Admission Officer

  • Team player
  • Exceptional Customer Service
Northern Beaches Hospital is a fully licensed private hospital, providing care to public and private patients from an outstanding facility with a large range of quality services provided by exceptional nurses, doctors and staff.

We are seeking a highly motivated Bookings & Admission Officer with appropriate knowledge and skills to join our new friendly team. Our progressive and growing team offers development opportunities for our staff and a caring environment for the delivery of high quality patient centred care. The successful applicant(s) will be expected to be to deal with multiple stakeholders (internal and external) from a range of disciplines and come into direct patient contact.

This involves the effective management of all patient bookings, registration, health fund checks, admissions and discharges. It also requires preparing all relevant documentation and collection of patient payments.

It also involves the handling of all patient and family enquiries, coordination of daily theatre lists, tracking of patient bed allocation and providing administrative support (in regard to these functions) to the nursing staff and management.

Effective patient administration activities are to be undertaken according to the hospital policies. Customer service is expected to be of high standard and this is reflected by positive patient experiences.

To be successful in this role, you will also possess the following skills and attributes:
  • Previous private/public hospital administrative experience in a patient booking environment
  • Exceptional customer service, responding to patients and stakeholders in a timely, efficient, friendly and courteous manner
  • Understanding of Health Fund, Public, Department of Veteran Affairs (DVA), Workcover and Third Party contracts and eligibility
  • Previous experience with WebPAS is desirable
  • Good attention to detail
  • Ability to prioritise work
  • Fluency in English with well-developed oral and written communication
  • Good standard of computer literacy

To apply: All applications must be lodged online. Please click the Apply button to lodge an application (applications should include cover letter, CV and 2 current work-related referees).

Our commitment to quality and safety for our patients, staff and visitors is our highest priority. Applicants will be required to provide a current (12 months or less) National Police check and a NSW Working with Children’s Check, prior to appointment and persons in patient contact roles will be required to provide proof of immunity to specified infectious diseases prior to commencement.



Healthscope Hospitals
www.healthscopehospitals.com.au
At Healthscope we care for life. Our 19,000 people provide exceptional care in our Australian network of private hospitals and in our leading pathology operations in New Zealand. Our uncompromising commitment to quality and safety is at the core of our success. We are a values-driven organisation and support the principles of diversity in the workplace and equal employment opportunity.
Join us to be part of something bigger.
We value Service Excellence. Teamwork and Integrity, Aspiration and Responsibility
  • Team player
  • Exceptional Customer Service
Northern Beaches Hospital is a fully licensed private hospital, providing care to public and private patients from an outstanding facility with a large range of quality services provided by exceptional nurses, doctors and staff.

We are seeking a highly motivated Bookings & Admission Officer with appropriate knowledge and skills to join our new friendly team. Our progressive and growing team offers development opportunities for our staff and a caring environment for the delivery of high quality patient centred care. The successful applicant(s) will be expected to be to deal with multiple stakeholders (internal and external) from a range of disciplines and come into direct patient contact.

This involves the effective management of all patient bookings, registration, health fund checks, admissions and discharges. It also requires preparing all relevant documentation and collection of patient payments.

It also involves the handling of all patient and family enquiries, coordination of daily theatre lists, tracking of patient bed allocation and providing administrative support (in regard to these functions) to the nursing staff and management.

Effective patient administration activities are to be undertaken according to the hospital policies. Customer service is expected to be of high standard and this is reflected by positive patient experiences.

To be successful in this role, you will also possess the following skills and attributes:
  • Previous private/public hospital administrative experience in a patient booking environment
  • Exceptional customer service, responding to patients and stakeholders in a timely, efficient, friendly and courteous manner
  • Understanding of Health Fund, Public, Department of Veteran Affairs (DVA), Workcover and Third Party contracts and eligibility
  • Previous experience with WebPAS is desirable
  • Good attention to detail
  • Ability to prioritise work
  • Fluency in English with well-developed oral and written communication
  • Good standard of computer literacy

To apply: All applications must be lodged online. Please click the Apply button to lodge an application (applications should include cover letter, CV and 2 current work-related referees).

Our commitment to quality and safety for our patients, staff and visitors is our highest priority. Applicants will be required to provide a current (12 months or less) National Police check and a NSW Working with Children’s Check, prior to appointment and persons in patient contact roles will be required to provide proof of immunity to specified infectious diseases prior to commencement.



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