Job Description

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Quality Manager

Advertiser: ADSSI LimitedMore jobs from this company

Job Information

Job Listing Date
14 Mar 2019
Location
Gosford & Central Coast
Salary
$85,000 - $90,000 plus super
Work Type
Full Time
Classification
Community Services & Development, Aged & Disability Support

Quality Manager

Come and join our high energy not for profit NSW Central Coast and Hunter based organisation whose goal is to make a real and practical difference in the lives of people in our community.

We are looking for an experienced Quality Manager to lead, resource and drive a strategic focus on positive client outcomes, compliance, safety and risk management.  The role will lead the organisation through service audit, monitoring and accreditation processes.

Are you an active collaborative listener who can work with people to achieve high-quality results?

Are you a creative ‘can do’ person who thrives on delivering the best client experience every time?

To be considered for this role you will be extremely well organised with experience in quality management or risk management.  Your attention to detail is flawless; you'll have well developed analytical skills and will be looking to learn and support the service delivery teams in both Tuggerah and Maitland as well as wider company operations.  We offer a wide range of interesting challenges and opportunities to develop your career.

If this sounds like you, apply through Seek by clicking on the red “Apply for this job” button. Include a resume setting out your qualifications and employment history as well as a statement explaining how you meet the selection criteria. The position remains open until filled. Only applications that specifically address the selection criteria above will be considered. Please address the following criteria in your covering letter:

  • Tertiary qualification in quality management, business or a related field and demonstrated experience in quality management and/or risk management
  • Certified Quality Manager or Certified Manager of Quality/Organisational Excellence or working toward same would be highly regarded.
  • A working knowledge of relevant standards and legislation such as:
    • ISO 9001: 2015 Quality Assurance Management Systems
    • ISO 31000: 2018 Risk Management
    • Work Health and Safety Act 2011
    • Home Care Common Standards
    • New Aged Care Quality Standards
    • NSW Disability Service Standards

NDIS Practice Standards and Quality Indicators

  • A values-driven ability to build influencing relationships with staff and clients

Salary dependent on experience; $85,000 to $90,000 per annum plus superannuation. PBI salary packaging is available. If you would like further information call Kylie on 1300 578 478 ext 112.

ADSSI Limited trading as Adssi In-home Support and Maitland Community Care Services is committed to increasing the workforce participation of Australian Aboriginal and Torres Strait Islander people. Applications are encouraged from Aboriginal and Torres Strait Islander peoples. ADSSI supports EEO principles and is a smoke-free environment.

ADSSI is a not for profit organisation that provides practical in-home support that promotes choice, lifestyle and independence. The primary purpose is to make a difference in the lives of people in our community, particularly the frail aged, people living with disabilities and dementia, their carers and others who may be disadvantaged.

The 2018 staff survey, undertaken through Voice Project, had a 93% response rate. The Passion and Engagement score (the positive attitudes and emotions that contribute to employee retention and productivity) is outstanding at 93%. This is 13% higher than the aged care benchmark. The Progress score (staff perceptions about organisational performance) is significantly higher than the aged care benchmark: at 92% it is 18% higher than the benchmark. ADSSI has a strong approach from the staff all the way to the Board that communication and follow through are our keys to high engagement levels and commitment to Vision, Purpose and Values.

The successful applicant will be required to undergo an Australian Nationally Co-ordinated Criminal History and a medical assessment. People with criminal records are not automatically barred from applying for this position.  Each application will be considered on its merits. The criminal offences that preclude a person from working in aged care are:

  • a conviction for murder or sexual assault; or
  • a conviction of, and sentenced to imprisonment for, any other form of assault.

Any person with a conviction for a precluding offence must not be employed, contracted, hired, retained, or accepted by an aged care service subsidised by the Commonwealth.

The best places to get confidential advice on how your criminal history might affect your chances in this job include LawAccess NSW on 1300 888 529, the Aboriginal Legal Service on 1800 765 767 or your local Community Legal Centre.

We acknowledge Aboriginal people as Traditional Custodians of the land on which we work and live. We pay our respects to the Elders, past, present and future, and recognise their continuing connection and contribution to this land. ADSSI embraces Aboriginal values: Community, helping and respectful care of our elders.

If you would like further information call Kylie on 1300 578 478 ext 112

Come and join our high energy not for profit NSW Central Coast and Hunter based organisation whose goal is to make a real and practical difference in the lives of people in our community.

We are looking for an experienced Quality Manager to lead, resource and drive a strategic focus on positive client outcomes, compliance, safety and risk management.  The role will lead the organisation through service audit, monitoring and accreditation processes.

Are you an active collaborative listener who can work with people to achieve high-quality results?

Are you a creative ‘can do’ person who thrives on delivering the best client experience every time?

To be considered for this role you will be extremely well organised with experience in quality management or risk management.  Your attention to detail is flawless; you'll have well developed analytical skills and will be looking to learn and support the service delivery teams in both Tuggerah and Maitland as well as wider company operations.  We offer a wide range of interesting challenges and opportunities to develop your career.

If this sounds like you, apply through Seek by clicking on the red “Apply for this job” button. Include a resume setting out your qualifications and employment history as well as a statement explaining how you meet the selection criteria. The position remains open until filled. Only applications that specifically address the selection criteria above will be considered. Please address the following criteria in your covering letter:

  • Tertiary qualification in quality management, business or a related field and demonstrated experience in quality management and/or risk management
  • Certified Quality Manager or Certified Manager of Quality/Organisational Excellence or working toward same would be highly regarded.
  • A working knowledge of relevant standards and legislation such as:
    • ISO 9001: 2015 Quality Assurance Management Systems
    • ISO 31000: 2018 Risk Management
    • Work Health and Safety Act 2011
    • Home Care Common Standards
    • New Aged Care Quality Standards
    • NSW Disability Service Standards

NDIS Practice Standards and Quality Indicators

  • A values-driven ability to build influencing relationships with staff and clients

Salary dependent on experience; $85,000 to $90,000 per annum plus superannuation. PBI salary packaging is available. If you would like further information call Kylie on 1300 578 478 ext 112.

ADSSI Limited trading as Adssi In-home Support and Maitland Community Care Services is committed to increasing the workforce participation of Australian Aboriginal and Torres Strait Islander people. Applications are encouraged from Aboriginal and Torres Strait Islander peoples. ADSSI supports EEO principles and is a smoke-free environment.

ADSSI is a not for profit organisation that provides practical in-home support that promotes choice, lifestyle and independence. The primary purpose is to make a difference in the lives of people in our community, particularly the frail aged, people living with disabilities and dementia, their carers and others who may be disadvantaged.

The 2018 staff survey, undertaken through Voice Project, had a 93% response rate. The Passion and Engagement score (the positive attitudes and emotions that contribute to employee retention and productivity) is outstanding at 93%. This is 13% higher than the aged care benchmark. The Progress score (staff perceptions about organisational performance) is significantly higher than the aged care benchmark: at 92% it is 18% higher than the benchmark. ADSSI has a strong approach from the staff all the way to the Board that communication and follow through are our keys to high engagement levels and commitment to Vision, Purpose and Values.

The successful applicant will be required to undergo an Australian Nationally Co-ordinated Criminal History and a medical assessment. People with criminal records are not automatically barred from applying for this position.  Each application will be considered on its merits. The criminal offences that preclude a person from working in aged care are:

  • a conviction for murder or sexual assault; or
  • a conviction of, and sentenced to imprisonment for, any other form of assault.

Any person with a conviction for a precluding offence must not be employed, contracted, hired, retained, or accepted by an aged care service subsidised by the Commonwealth.

The best places to get confidential advice on how your criminal history might affect your chances in this job include LawAccess NSW on 1300 888 529, the Aboriginal Legal Service on 1800 765 767 or your local Community Legal Centre.

We acknowledge Aboriginal people as Traditional Custodians of the land on which we work and live. We pay our respects to the Elders, past, present and future, and recognise their continuing connection and contribution to this land. ADSSI embraces Aboriginal values: Community, helping and respectful care of our elders.

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