Job Description

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Membership Administration Officer (Audience Engagement)

Advertiser: National Gallery of Victoria4.4 out of 54.4 overall rating (7 employee reviews) More jobs from this company

Job Information

Job Listing Date
14 Mar 2019
Location
Melbourne, CBD & Inner Suburbs
Salary
$60,114 gross per annum + 9.5% superannuation
Work Type
Full Time
Classification
Government & Defence, Government - State

Membership Administration Officer (Audience Engagement)


2.2 $60,114 gross per annum + 9.5% superannuation
Full Time, Fixed Term for 12 months
Closing date for applications: 5pm on 27 March 201

 

The National Gallery of Victoria (NGV) is seeking a Membership Administration Officer who will be responsible for the administration of new and renewing NGV Memberships and maintenance of the NGV Members database, systems and procedures, while providing high level customer service to NGV Members.

ABOUT THE POSITION:

You will be responsible for the day-to-day maintenance and data integrity of the customer database for the NGV Members area.  Other key responsibilities include:

  • Coordinating the production and delivery of NGV Membership print and electronic correspondence, ensuring appropriate timeframes are met.
  • Assisting in providing statistical analysis and reports relating to NGV Membership
  • Performing NGV Members customer service duties, as required.

To be successful in this role you will have demonstrated experience in providing administrative support in a busy membership environment and customer service skills.  You will set personal standards of excellence and measure outcomes against them, deliver outcomes in a timely manner and maintain quality in the face of time pressure.
 

HOW TO APPLY:

For full application details and a copy of the role statement, please refer to our website https://www.ngv.vic.gov.au/about/people-and-careers/join-the-team/. Applications close at 5pm on 27 March 2019

 

2.2 $60,114 gross per annum + 9.5% superannuation
Full Time, Fixed Term for 12 months
Closing date for applications: 5pm on 27 March 201

 

The National Gallery of Victoria (NGV) is seeking a Membership Administration Officer who will be responsible for the administration of new and renewing NGV Memberships and maintenance of the NGV Members database, systems and procedures, while providing high level customer service to NGV Members.

ABOUT THE POSITION:

You will be responsible for the day-to-day maintenance and data integrity of the customer database for the NGV Members area.  Other key responsibilities include:

  • Coordinating the production and delivery of NGV Membership print and electronic correspondence, ensuring appropriate timeframes are met.
  • Assisting in providing statistical analysis and reports relating to NGV Membership
  • Performing NGV Members customer service duties, as required.

To be successful in this role you will have demonstrated experience in providing administrative support in a busy membership environment and customer service skills.  You will set personal standards of excellence and measure outcomes against them, deliver outcomes in a timely manner and maintain quality in the face of time pressure.
 

HOW TO APPLY:

For full application details and a copy of the role statement, please refer to our website https://www.ngv.vic.gov.au/about/people-and-careers/join-the-team/. Applications close at 5pm on 27 March 2019

 

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