Job Description

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Housekeeping- Various Positions

Advertiser: The Ruby CollectionMore jobs from this company

Job Information

Job Listing Date
10 May 2019
Location
Gold Coast
Work Type
Casual/Vacation
Classification
Hospitality & Tourism, Housekeeping

Housekeeping- Various Positions

 

THE ROLE

Due to exponential growth within the Company, an exciting opportunity has opened for various housekeeping roles. The Ruby Collection is looking for the following:

 

  • Room Attendants
  • House person
  • Public Area Cleaners
  • Graveyard Public Area Cleaners

 

The successful candidates will be responsible for ensuring rooms and all public areas are spotlessly cleaned and maintained. Reporting to the Executive Housekeeper, the successful persons will be adaptable and open to working across two properties that are right next door to each other. The successful applicants will possess the ability to perform the following tasks to the highest standards:

 

  • Ensure all equipment is cleaned correctly, and storeroom and trolleys are kept neat working order
  • Excellent attention to detail
  • Able to follow clear instructions and work in a team or on their own
  • Good communication skills
  • Comfortable interacting with guests to enhance their experience
  • Flexibility with hours; able to work a variety of shifts including days, nights, weekends and Public Holidays.
  • Cleaning and servicing guest rooms, hallways and public areas
  • Servicing guest rooms in accordance with hotel procedures
  • Replacing bed linens and replenishing guest room supplies
  • Follow through with guest requests

 

SKILLS AND EXPERIENCE

  • Previous experience in housekeeping
  • Strong understanding of manual handling and safe work practices
  • Experience working with Optii and HOTSOS (Housekeeping software) (desirable)

 

CULTURE & BENEFITS:

At The Ruby Collection, the traditional roles of customer service staff have been replaced with Ruby Ambassadors, whose roles will be multi-faceted, enabling them to better understand guests and offer a more personalised service to deliver our mantra “We Don’t Do Ordinary.” We believe that Ruby’s lifeblood is in its people and is what sets us apart from more than just a well-appointed room and superior amenities. We reward, retain and develop those who possess the right attitude and wish to succeed as professionals at all levels. As a successful candidate you can expect to receive:

 

  • Discounts on accommodation and food and beverage outlets
  • Career development opportunities
  • Complimentary onsite parking

 

PROPERTIES

Carrying on from the reputation of offering “Family Fun”, The Ruby Collection will encompass all that Paradise Resort is famous for, whilst offering 4.5 star apartment style accommodation with resort services.

Paradise Resort Gold Coast is best described as a mini theme park or cruise ship on land! It has 360 rooms across 3 floors, with Zone 4 Kids waterparks, an ice skating rink, Zone 4 Kids Club, indoor and outdoor play areas and a range of family friendly daily activities.

 

APPLY NOW:

For further information regarding our properties, please visit the websites below:

www.therubycollection.com.au

www.paradiseresort.com.au

Thank you in advance for applying for this role. Please ensure a covering letter and resume is attached which outlines your skills and experience regarding the above criteria. Feel free to tell us the best productivity KPI you have achieved for minutes per room.

 

Note: If you meet our skills requirements, you will be contacted!

 

THE ROLE

Due to exponential growth within the Company, an exciting opportunity has opened for various housekeeping roles. The Ruby Collection is looking for the following:

 

  • Room Attendants
  • House person
  • Public Area Cleaners
  • Graveyard Public Area Cleaners

 

The successful candidates will be responsible for ensuring rooms and all public areas are spotlessly cleaned and maintained. Reporting to the Executive Housekeeper, the successful persons will be adaptable and open to working across two properties that are right next door to each other. The successful applicants will possess the ability to perform the following tasks to the highest standards:

 

  • Ensure all equipment is cleaned correctly, and storeroom and trolleys are kept neat working order
  • Excellent attention to detail
  • Able to follow clear instructions and work in a team or on their own
  • Good communication skills
  • Comfortable interacting with guests to enhance their experience
  • Flexibility with hours; able to work a variety of shifts including days, nights, weekends and Public Holidays.
  • Cleaning and servicing guest rooms, hallways and public areas
  • Servicing guest rooms in accordance with hotel procedures
  • Replacing bed linens and replenishing guest room supplies
  • Follow through with guest requests

 

SKILLS AND EXPERIENCE

  • Previous experience in housekeeping
  • Strong understanding of manual handling and safe work practices
  • Experience working with Optii and HOTSOS (Housekeeping software) (desirable)

 

CULTURE & BENEFITS:

At The Ruby Collection, the traditional roles of customer service staff have been replaced with Ruby Ambassadors, whose roles will be multi-faceted, enabling them to better understand guests and offer a more personalised service to deliver our mantra “We Don’t Do Ordinary.” We believe that Ruby’s lifeblood is in its people and is what sets us apart from more than just a well-appointed room and superior amenities. We reward, retain and develop those who possess the right attitude and wish to succeed as professionals at all levels. As a successful candidate you can expect to receive:

 

  • Discounts on accommodation and food and beverage outlets
  • Career development opportunities
  • Complimentary onsite parking

 

PROPERTIES

Carrying on from the reputation of offering “Family Fun”, The Ruby Collection will encompass all that Paradise Resort is famous for, whilst offering 4.5 star apartment style accommodation with resort services.

Paradise Resort Gold Coast is best described as a mini theme park or cruise ship on land! It has 360 rooms across 3 floors, with Zone 4 Kids waterparks, an ice skating rink, Zone 4 Kids Club, indoor and outdoor play areas and a range of family friendly daily activities.

 

APPLY NOW:

For further information regarding our properties, please visit the websites below:

www.therubycollection.com.au

www.paradiseresort.com.au

Thank you in advance for applying for this role. Please ensure a covering letter and resume is attached which outlines your skills and experience regarding the above criteria. Feel free to tell us the best productivity KPI you have achieved for minutes per room.

 

Note: If you meet our skills requirements, you will be contacted!

The application form will include these questions:
  • Which of the following statements best describes your right to work in Australia?
  • Do you have professional housekeeping experience?
  • Are you available to work on a rotating roster?
  • How many years' experience do you have as a housekeeper?
  • Are you available to work public holidays?

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