Job Description

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Software Training Manager

Advertiser: Allegro Recruitment ConsultingMore jobs from this company

Job Information

Job Listing Date
13 May 2019
Location
Melbourne, CBD & Inner Suburbs
Work Type
Full Time
Classification
Information & Communication Technology, Other
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Software Training Manager

The Company

Our client is an industry-leading and award-winning Australian Cloud software vendor in the rapidly emerging global CRETech space, supporting many of the most recognisable businesses in Australia and New Zealand, and continuing to expand internationally.

Actively promoting a friendly, team-orientated, equal opportunity, and ultimately enjoyable working environment for all staff, they proudly offer additional leave entitlements and staff benefits with a genuine focus on flexibility for work-life balance, and ongoing skills and PD training to foster a happy and professional team.

 

The Role

The company is now seeking to appoint an experienced Training Manager.

Reporting to the General Manager – Client Services, as Training Manager, you will be responsible for both the design and delivery of training requirements for Customers and their Users. This role requires interstate and overseas travel.

As the company continues to expand the requirements for training increase, including the need for more online tools, assets and efficient systems and processes. Previously a combined role, the right candidate will know how to make the Training Manager role their own, influencing its direction, scope, and growth. Whilst the quality training of new Users to drive strong adoption is the priority it is also expected that there are further opportunities for upskilling and supporting Users in less direct or even more automated ways.

 

Skills & Experience

With experience in Cloud software, in the financial or business sector generally, organising and delivering a day’s product training for up to six attendees at a time would be second nature for you.

Beyond the classroom, your professional interests and experience will include the use of technology, systems, and tools to deliver the most effective and efficient learning outcomes for new users and customers.

Whilst sufficient experience is essential, we also see opportunity for an individual who is seeking to make a next step up in their professional career.

Ideally, you will have the following:

  • Qualifications and/or accreditations in professional training
  • 5+ years of hands-on experience as a Software Trainer to businesses
  • Knowledge and confidence to effectively implement training systems & tools
  • Experience in developing/maintaining user tutorials and other training materials
  • Experience in Customer Support and/or software testing would be considered an advantage
  • A passionate trainer who can operate well both autonomously as well as in a team.
  • A proven ability to deliver and maintain a high standard of work
  • Excellent communication skills

 

This is envisaged to be a full-time role for an already proven individual; however, some flexibility in the role may also be conducive for someone looking to operate on “7 day fortnight” basis, with a successful and innovative technology company.  A competitive salary will be negotiated with the successful candidate.

 

**Australian Citizens and Permanent Residents only - Visa Sponsorship is NOT available**

 

If you believe you have what it takes to deliver for our client then APPLY NOW by sending us your resume (in MS Word format) along with a Cover Letter outlining your suitability for this role.

PO Box 3150
Moorabbin East, VIC, 3189
Phone: 03 9570 8490
www.arcaustralia.com.au
 

The Company

Our client is an industry-leading and award-winning Australian Cloud software vendor in the rapidly emerging global CRETech space, supporting many of the most recognisable businesses in Australia and New Zealand, and continuing to expand internationally.

Actively promoting a friendly, team-orientated, equal opportunity, and ultimately enjoyable working environment for all staff, they proudly offer additional leave entitlements and staff benefits with a genuine focus on flexibility for work-life balance, and ongoing skills and PD training to foster a happy and professional team.

 

The Role

The company is now seeking to appoint an experienced Training Manager.

Reporting to the General Manager – Client Services, as Training Manager, you will be responsible for both the design and delivery of training requirements for Customers and their Users. This role requires interstate and overseas travel.

As the company continues to expand the requirements for training increase, including the need for more online tools, assets and efficient systems and processes. Previously a combined role, the right candidate will know how to make the Training Manager role their own, influencing its direction, scope, and growth. Whilst the quality training of new Users to drive strong adoption is the priority it is also expected that there are further opportunities for upskilling and supporting Users in less direct or even more automated ways.

 

Skills & Experience

With experience in Cloud software, in the financial or business sector generally, organising and delivering a day’s product training for up to six attendees at a time would be second nature for you.

Beyond the classroom, your professional interests and experience will include the use of technology, systems, and tools to deliver the most effective and efficient learning outcomes for new users and customers.

Whilst sufficient experience is essential, we also see opportunity for an individual who is seeking to make a next step up in their professional career.

Ideally, you will have the following:

  • Qualifications and/or accreditations in professional training
  • 5+ years of hands-on experience as a Software Trainer to businesses
  • Knowledge and confidence to effectively implement training systems & tools
  • Experience in developing/maintaining user tutorials and other training materials
  • Experience in Customer Support and/or software testing would be considered an advantage
  • A passionate trainer who can operate well both autonomously as well as in a team.
  • A proven ability to deliver and maintain a high standard of work
  • Excellent communication skills

 

This is envisaged to be a full-time role for an already proven individual; however, some flexibility in the role may also be conducive for someone looking to operate on “7 day fortnight” basis, with a successful and innovative technology company.  A competitive salary will be negotiated with the successful candidate.

 

**Australian Citizens and Permanent Residents only - Visa Sponsorship is NOT available**

 

If you believe you have what it takes to deliver for our client then APPLY NOW by sending us your resume (in MS Word format) along with a Cover Letter outlining your suitability for this role.

The application form will include these questions:
  • Which of the following statements best describes your right to work in Australia?
  • What's your expected annual base salary?
  • How much notice are you required to give your current employer?
  • Do you have customer service experience?
  • Are you available to travel interstate / overseas for this role when required?
  • Do you currently live in Melbourne? If not, are you already planning to move here?
  • How many years of experience do you have in Software Training?
  • Do you have experience in designing and creating training programs and tools?

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