Job Description

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Trade Counter Sales

Advertiser: 4CablingMore jobs from this company

Job Information

Job Listing Date
14 May 2019
Melbourne, Western Suburbs
Work Type
Full Time
Retail & Consumer Products, Retail Assistants

Job Duties:

  • Service customers at the counter by taking orders and entering them into the system accurately
  • Use electronic and published catalogues to provide product, pricing and availability information to customers
  • Follow company pricing and credit guidelines
  • Solve or find someone to quickly solve customers’ problems
  • Retrieve orders from warehouse quickly and accurately
  • Increase sales and average order size by means of cross-selling, up-selling, add-on sales and offering promotional sales items as well as new products
  • Handle customer complaints and returns, while showing a positive attitude
  • Keep merchandising and counter areas clean and attractive
  • Keep counter area inventory stocked; remove or add inventory items to stimulate impulse sales; remove discontinued items from the sales floor
  • Assist in scheduled physical inventory counts
  • Drive sales activity through outbound sales calls as directed by management
  • Participate in company-sponsored sales promotions
  • Work with other departments to resolve customer service issues in a timely manner
  • Light warehouse duties as assigned
  • Accurately use order entry, computerized systems and other technologies as required
  • Perform other job duties as required by management
  • Follow company policies and procedures
  • Attend product training meetings
  • Perform other duties as assigned
  • Job Requirements:

  • Delivers superior customer service
  • Effective listening and good phone skills
  • Able to handle difficult customers with diplomacy and tact
  • Team player who works productively with wide range of people
  • Professional approach
  • Comfortable in fast-paced environment
  • Capable of following written instructions and documented procedures
  • Understands basic inventory, warehousing and stocking procedures
  • Accuracy and attention to detail
  • Technical expertise and knowledge of company products
  • Demonstrated understanding and application of effective selling strategies and techniques
  • Demonstrated success meeting sales goals and growing sales
  • Superior organizational skills
  • Basic computer/keyboarding skills
  • Stand/walk for duration of work hours
  • Education:                      High school/diploma preferred
  • Experience:                    Wholesale distribution experience preferred in Data/Electrical
  • Salary:
  • For the right candidate, on offer is a very generous base salary + Uncapped commission structure
The application form will include these questions:
  • Do you have experience in a sales role?
  • Do you have a current Australian driver's licence?
  • Do you own or have regular access to a car?
  • Do you have experience working towards targets and KPIs?
  • Do you have experience in a cold calls sales environment?

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