Job Description

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International Enrolment Support Officer

Advertiser: Laureate Education Services Australia Pty LtdMore jobs from this company

Job Information

Job Listing Date
14 May 2019
Location
Melbourne, CBD & Inner Suburbs
Work Type
Full Time
Classification
Education & Training, Student Services

International Enrolment Support Officer

About the Opportunity
  
We are currently seeking an enthusiastic, driven International Enrolment Support Officer to provide high-level administrative support in relation to all new international enrolments. This role involves critical administrative tasks associated with the enrolment of new students from application through to registration, with a focus on accuracy of data, and compliance with internal and external processes and procedures.
  
As the International Enrolment Support Officer you will operates in a high volume, high pressure and target driven environment and focuses on meeting expected international team targets. You will require a high level of product and industry knowledge relating to all aspects of student education and training.
  
Main Responsibilities:
  • Processing, assessment and issuing of admissions documentation within agreed turnaround timelines, international admission requirements and international admission procedures and standards
  • Ensuring timely and accurate processing of student applications, eCoEs and offer letters in order to maximise the conversion of enquiries into applications and enrolments
  • Assessing student applications according to international admissions requirements
  • Conducting Genuine Temporary Entrant (GTE) screening
  • Liaising with onshore and offshore stakeholders, partners and education agents to; gather admissions and GTE related documentation, communicate admission and GTE outcomes and feedback, dispatch offer letters and conduct appropriate follow up
  • Working closely with International Sales Team to provide feedback on the performance of contracted Education Agents to ensure that appropriate training on admissions and GTE requirements is provided
  
This is a Permanent full-time position based in our Flinders Street Campus in Melbourne. You may also be required to travel interstate or work outside of normal working hours to attend events or meet required deadlines.
  

Skills and Experience
  
To be successful in the International Enrolment Support Officer position you will possess:
  • Previous experience in a similar position within the education sector preferably within international education
  • A tertiary qualification in a relevant discipline or equivalent combination of relevant experience and education and/or training
  • Customer focused and able to deliver to a high level of service to internal and external customers
  • Proven organisational and planning skills with an ability to manage competing deadlines while working under pressure
  • Effective communication skills with a high level of attention to detail and commitment to quality
  
To be considered for this position please address your suitability against the skills and experience in a cover letter and submit along with your CV when applying.

  
About Laureate Australia
Laureate Australia is part of a global network of passionate educators with 1,000,000+ students at nearly 60 institutions in 20 countries.  
  
Laureate Australia consists of Torrens University Australia (TUA) and Think Colleges (TC) and we live by the motto 'Here For Good'.
  
Our ambition is to revolutionise the world of education, increase student employability and make a positive impact. We believe in the power of education to transform lives, and we put our people and students at the heart of everything we do. 
  
We offer a number of staff benefits from tuition reduction on courses offered at TUA and TC, discounted private health and discounted dining and accommodation experiences at our campuses.  

 
Ready to make your difference?
  
Join the Laureate Team by clicking “APPLY” now!
  
Closing Date: 5:00pm Tuesday 28th May 
  
Laureate Australia reserves the right to remove the advert prior to the closing date listed. Applications will be reviewed as submitted.
  
If you have any queries regarding the recruitment process please contact our Talent Acquisition Team at yourcareer@laureate.net.au.  Job Reference Number: 2934187
  
To know more about future opportunities sign up for job alerts at jobs.laureate.netor follow us on LinkedIn.
  
Please note: Visa sponsorship is not available for this position.  All applicants require current and valid working rights for Australia.
Designed for you
About the Opportunity
  
We are currently seeking an enthusiastic, driven International Enrolment Support Officer to provide high-level administrative support in relation to all new international enrolments. This role involves critical administrative tasks associated with the enrolment of new students from application through to registration, with a focus on accuracy of data, and compliance with internal and external processes and procedures.
  
As the International Enrolment Support Officer you will operates in a high volume, high pressure and target driven environment and focuses on meeting expected international team targets. You will require a high level of product and industry knowledge relating to all aspects of student education and training.
  
Main Responsibilities:
  • Processing, assessment and issuing of admissions documentation within agreed turnaround timelines, international admission requirements and international admission procedures and standards
  • Ensuring timely and accurate processing of student applications, eCoEs and offer letters in order to maximise the conversion of enquiries into applications and enrolments
  • Assessing student applications according to international admissions requirements
  • Conducting Genuine Temporary Entrant (GTE) screening
  • Liaising with onshore and offshore stakeholders, partners and education agents to; gather admissions and GTE related documentation, communicate admission and GTE outcomes and feedback, dispatch offer letters and conduct appropriate follow up
  • Working closely with International Sales Team to provide feedback on the performance of contracted Education Agents to ensure that appropriate training on admissions and GTE requirements is provided
  
This is a Permanent full-time position based in our Flinders Street Campus in Melbourne. You may also be required to travel interstate or work outside of normal working hours to attend events or meet required deadlines.
  

Skills and Experience
  
To be successful in the International Enrolment Support Officer position you will possess:
  • Previous experience in a similar position within the education sector preferably within international education
  • A tertiary qualification in a relevant discipline or equivalent combination of relevant experience and education and/or training
  • Customer focused and able to deliver to a high level of service to internal and external customers
  • Proven organisational and planning skills with an ability to manage competing deadlines while working under pressure
  • Effective communication skills with a high level of attention to detail and commitment to quality
  
To be considered for this position please address your suitability against the skills and experience in a cover letter and submit along with your CV when applying.

  
About Laureate Australia
Laureate Australia is part of a global network of passionate educators with 1,000,000+ students at nearly 60 institutions in 20 countries.  
  
Laureate Australia consists of Torrens University Australia (TUA) and Think Colleges (TC) and we live by the motto 'Here For Good'.
  
Our ambition is to revolutionise the world of education, increase student employability and make a positive impact. We believe in the power of education to transform lives, and we put our people and students at the heart of everything we do. 
  
We offer a number of staff benefits from tuition reduction on courses offered at TUA and TC, discounted private health and discounted dining and accommodation experiences at our campuses.  

 
Ready to make your difference?
  
Join the Laureate Team by clicking “APPLY” now!
  
Closing Date: 5:00pm Tuesday 28th May 
  
Laureate Australia reserves the right to remove the advert prior to the closing date listed. Applications will be reviewed as submitted.
  
If you have any queries regarding the recruitment process please contact our Talent Acquisition Team at yourcareer@laureate.net.au.  Job Reference Number: 2934187
  
To know more about future opportunities sign up for job alerts at jobs.laureate.netor follow us on LinkedIn.
  
Please note: Visa sponsorship is not available for this position.  All applicants require current and valid working rights for Australia.
The application form will include these questions:
  • Which of the following statements best describes your right to work in Australia?

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