Job Description

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Client Support Administrator - Forex

Advertiser: First Prudential Markets Pty LimitedMore jobs from this company

Job Information

Job Listing Date
15 May 2019
Location
Sydney, CBD, Inner West & Eastern Suburbs
Work Type
Full Time
Classification
Banking & Financial Services, Stockbroking & Trading

This well-established and ambitious globally-regulated CFD and Forex Broker with head quarters in Australia and further offices internationally, is seeking a client support representative to join their team in Sydney


The successful candidate does not necessarily need prior experience but needs to have a can-do attitude, willingness to learn and be a team-player. The candidate needs to be fluent in written and spoken English and fluency in other languages is viewed favourably. 


RESPONSIBILITIES

  • Assisting clients with the onboarding application, documents and verification
  • KYC for all clients
  • Communicating with clients and providing answers to customers by identifying problems and assisting with incoming trade and product queries by telephone, email and live chat
  • Educating clients on how to use the Company’s website and trading platforms
  • Assisting the Customer Relationship Team

CANDIDATE PROFILE

  • Computer literacy with excellent working knowledge of Microsoft Office applications
  • Knowledge and experience in FX will be considered advantageous
  • A team player with excellent communication skills
  • Excellent verbal and written English (Additional languages are an advantage)
  • Willingness to learn

 

This is a great opportunity to work in a varied role and be overseen by and mentored by a team of industry professionals with years of industry experience. The company offers continuous personal development and a dynamic working environment.

The application form will include these questions:
  • Which of the following statements best describes your right to work in Australia?
  • What's your expected annual base salary?
  • How much notice are you required to give your current employer?

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