Job Description

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PSYCHOLOGY PRACTICE RECEPTIONIST

Advertiser: Logic Lounge PsychologyMore jobs from this company

Job Information

Job Listing Date
15 May 2019
Location
Sydney, North Shore & Northern Beaches
Salary
$20 - $29.99 per hour
Work Type
Casual/Vacation
Classification
Healthcare & Medical, Medical Administration

Logic Lounge Psychology

We are seeking an enthusiastic, vibrant and energetic psychology practice receptionist, to become an integral part of the team. We have four clinics in Sydney, the role will predominantly be based out of our North Sydney clinic. Previous experience as a allied health/medical receptionist is desirable but not essential.

Duties and Responsibilities

  • meeting and greeting patients
  • answering the phone in a courteous and professional manner
  • receive and convey messages in writing, verbally and electronically
  • liaise with patients and their families in a confidential and compassionate manner
  • liaise with GP's, other health professionals and their staff
  • make appointments
  • bill patients and receipt money
  • fax documents
  • file / scan documents
  • receive and process incoming and outgoing mail 
  • type documents as required with a high level accuracy
  • tidy psychology consulting rooms
  • participate in on-gong professional development activities
  • contribute equitably to maintaining the cleanliness of the practice
  • maintain practice dress code standards
  • diverting and un-diverting telephone lines
  • calling Medicare and other public and private companies / hospitals / other institutions for work related issues
  • online claiming  -  Medicare and Department of Veteran's Affairs
  • invoicing and receipting of consultations - EAPs, Work Cover and Third Party
  • good computer skills and also have the ability to troubleshoot basic computer problems
  • be an integral part of the team by participating in clinical meetings providing suggestions/ideas to promote the growth and further success of both practices
  • administration support to the Practice Manager
  • any other duties as directed by Practice Manager

Essential Skills Required  

  • the ability to work well with others in a positive and happy team environment, with a great sense humour
  • excellent interpersonal skills, to be able to interact with practitioners, health professionals and patients on a professional level, but with a warm and friendly manner
  • excellent organisational  and time management skills
  • the ability to prioritise and multi-task, and to thrive in a busy environment, with the ability to self-motivate
  • demonstrate a high standard of patient care
  • the ability to work as part of a team and independently as required
  • current driver's license and own transport
  • flexibility with working hours and days - cover sick leave, annual leave etc.
  • punctual, reliable and honest
  • you will have pride in your appearance

    Job benefits and perks

  • working in a motivated, fun, and dynamic environment, that is constantly seeking to  expand and improve as a psychology  practice
  • improving skills and experience in a challenging environment
  • ideal locations in Sydney
The application form will include these questions:
  • Which of the following statements best describes your right to work in Australia?
  • How many years' experience do you have as a receptionist?

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